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27

Fault

Measures

All indicators on the Vitocom 100 are off.

Check the Vitocom 100 power supply.

Fault messages

Fault messages for the heating system are shown on
the control unit display. These fault messages contain
a fault message text and a fault message code.
Contact your heating contractor in connection with
each fault message received.

The SMS sent by the Vitocom 100 shows the fault
message in a similar way using the following informa-
tion elements:

Operating state of the system after the fault occur-
red, e.g. "emergency mode"

Cause of fault, e.g. "outside temperature sensor"

Display of the fault code for the precise cause of the
fault by means of the last two characters in the SMS
text (e.g. "10")

Note

To localise the fault, the SMS text is preceded by the
information text for the heating system or the digital
input.

The Vitocom 100 sends the fault message SMS to the
mobile phone numbers "mobnr1" and "mobnr2" (if pro-
grammed).

Example:

Vitotronic fault
Code

Fault

Fault message text

10

Outside temperature sensor fault

Emergency mode outside temp 10

Fault message SMS from the Vitocom 100

1111 Heating system emergency mode outside temp
10

Note

The Vitocom resends the fault message if the fault has
not been removed after 24 hours.

What to do if...

Faults without LED indication

5782 277 GB

 

Содержание Vitocom 100

Страница 1: ...Operating instructions for the system user VIESMANN Remote monitoring and remote control of heating systems Vitocom 100 type GSM2 VITOCOM 100 5782 277 GB 2 2015 Please keep safe...

Страница 2: ...ter Work on electrical equipment must only be carried out by a qualified electrician Work on the appliance All settings and work on the appliance must be car ried out as specified in these operating i...

Страница 3: ...materials in the installa tion room or in direct proximity to the heating system Please note Incorrect ambient conditions can lead to heating system damage and can put safe operation at risk Ensure a...

Страница 4: ...access code 15 Deleting previous entries 16 Reinstating the delivered condition 16 7 Commissioning the Vitocom Replacing the SIM card 17 Removing the cover 17 Inserting the SIM card 17 Closing the co...

Страница 5: ...5 12 Appendix Terminology 28 13 Keyword index 30 Index Index cont 5782 277 GB...

Страница 6: ...connecting the Vitocom 100 to the power supply via a UPS on site Note The heating system and the functionality of the mes sage paths must be checked at regular intervals To further improve the operat...

Страница 7: ...waste Intended use The device is intended exclusively for remote control ling systems with Viessmann heat sources and for remote monitoring systems with Viessmann heat sour ces and third party system...

Страница 8: ...e phones may be message destinations Important information regarding system limitations The function range of the Vitocom 100 has only been tested with the SIM cards specified on page 8 at the time of...

Страница 9: ...ered The power supply has been connected Reception quality indicator 2 illuminates or flashes according to the reception quality see page 11 The following LED indicators illuminate green mobile networ...

Страница 10: ...see page 8 Display and operating elements Remove cover see page 17 Without cover With cover A 3 4 T1 2 A Type plate SIMCARD SIM card position S1 PIN rotary selector see page 19 T1 Maintenance button o...

Страница 11: ...er 8 hours Flashes red slowly Heating system fault Digital input DI1 fault SIM card fault see page 26 Flashes red quickly Internal Vitocom 100 fault SIM card fault see page 26 Flashes green for longer...

Страница 12: ...igit access code is preset to 1111 in the delivered condition You can change it by SMS with the code command see page 15 Immediately after entering them the Vitocom 100 will automatically send new acc...

Страница 13: ...n 70 characters it is transmitted in several replies Sample SMS 3 commands combined in one SMS 1 Change to access code accepted 2 Change to mobile phone number 2 accepted 3 Change to operating mode 0...

Страница 14: ...bahk1 5 Reply SMS from the Vitocom 100 1111 BAHK1 Standby mode OK Message forwarding Any pending messages from the heating system e g sensor or burner faults are transmitted to the Vitocom 100 via KM...

Страница 15: ...elevant SMS commands to be sent while away quickly and at any time without referring to the operating instructions Important information On your mobile phone create at least one SMS tem plate that als...

Страница 16: ...mmand Example Deleting all previous entries except the SIM card PIN code SMS from the user 1111 reset 1 Example Afterwards send a new commissioning SMS to the Vitocom 100 see page 20 During recommissi...

Страница 17: ...ber is permanently linked to the SIM card When a new SIM card is used the Vitocom 100 is given a new mobile phone number Save the new mobile phone number to your mobile phone Please note The correct f...

Страница 18: ...18 1 2 4 3 5 Fig 3 Closing the cover Fig 4 Commissioning the Vitocom Replacing the SIM card cont 5782 277 GB...

Страница 19: ...and the mobile net work connection status indicator 3 flash yellow the operating status indicator 4 flashes red Indication during PIN entry Entry of PIN digit LED Green 1 2 3 4 1 Flashes OFF OFF OFF...

Страница 20: ...code for the required language from the table on page 21 Enter a space between the access code and the language code Send the following text to the Vitocom 100 phone num ber Commissioning SMS in Engli...

Страница 21: ...MS using the mobnr2 com mand You do not have to enter a 2nd mobile phone num ber Example Entering the mobile phone number SMS from the user 1111 mobnr2 01791234567 Reply SMS from the Vitocom 100 1111...

Страница 22: ...sent by SMS for clear assignment e g within a fault message The text input is limited to 30 characters longer texts will be trimmed info Naming of your heating system e g name of the sys tem operator...

Страница 23: ...nd an SMS alert 60 30 and 10 days prior to the expiry date The date can be specified in the following formats D M YY or D M YYYY DD MM YYYY or DD MM YY Example SMS from the user 1111 enddat 10 02 2015...

Страница 24: ...tocom 100 1111 SMSWERT 0 19 OK Credit warning prepaid If the available credit falls below the default amount the Vitocom 100 sends an SMS alert to both mobile phone numbers mobnr1 and mobnr2 if entere...

Страница 25: ...o Information text for naming the heating system and the digital input if specified mobnr1 1st mobile phone number to be notified in the event of a fault mobnr2 2nd mobile phone number to be notified...

Страница 26: ...of the Vitocom 100 see page 16 Operating status indicator 4 Flashes green for longer than 5 min after being switched on Fault when initialising the Vitocom 100 Disconnect plug in power supply unit and...

Страница 27: ...ault e g outside temperature sensor Display of the fault code for the precise cause of the fault by means of the last two characters in the SMS text e g 10 Note To localise the fault the SMS text is p...

Страница 28: ...e if reception quality indicator 2 illuminates green 100 reception quality Heating circuit A heating circuit is a sealed unvented circuit that con nects the boiler and radiators and in which the heati...

Страница 29: ...volve phone contracts with retro spective billing usually on a monthly basis SMS SMS Short Message Service is a telecommunica tion service which transmits written messages that are usually referred to...

Страница 30: ...mobile network 10 26 Indicator data transfer service interface 10 Information text 22 Initialisation 11 Initialising 19 L Language selection 21 LED indicators 11 Liability 6 LON service indicator 10 M...

Страница 31: ...12 SMS alert 23 SMS commands 15 Combining 12 Settings scanning 25 Summary 15 SMS costs 23 Summary of functions 10 System limitations 8 System requirements Heating system 8 Message destinations 8 Mess...

Страница 32: ...d local contractors on the internet under www viessmann com Viessmann Limited Hortonwood 30 Telford Shropshire TF1 7YP GB Telephone 44 1952 675000 Fax 44 1952 675040 E mail info uk viessmann com Viess...

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