Warranty and Repair
Introduction
Mastertech 3100 Operator’s Manual
Page 1-3
DATA MEMORY RETENTION
Data that has been captured by the tester can be replayed, printed on a printer, or transferred to a computer
for further analysis. The data will be retained within the Mastertech memory as long as the Lithium battery
provides the proper power or until the data is erased.
WARRANTY AND REPAIR
WARRANTY
The Mastertech is warranted by Vetronix Corporation to the original consumer to be free of defects in
material and workmanship for two years. Cables, adapters, cartridges, and program cards are warranted for
a period of one year.
The warranty period is from the date of shipment to the original consumer. If a product is found to be
defective during this period, the product can be returned to an authorized Vetronix Service Center and
Vetronix Corporation will repair or replace the unit free of charge. This warranty does not cover any part
that has been abused, altered, used for a purpose other than that which it was intended, or used in a manner
inconsistent with instructions regarding its use including but not limited to the following:
• Damage due to improper product operation or product modification.
• Damage due to use of non-Vetronix supplied cables and accessory items, or unauthorized peripheral
equipment.
• Damage due to dropping or other severe impact to the product.
• Damage due to exposure to excessive temperatures.
• Damage or loss that may occur during shipping
This warranty also excludes all incidental or consequential damages.
NOTE
Do not remove or install a program card or cartridge while power is
applied to the Mastertech. If you wish to change or add a program card or
cartridge, first turn the tester off by pressing
P
X
.
NOTE
If the Mastertech is turned on without a program card or cartridge
installed, or with a different program card or cartridge installed, the data
stored in the tester memory, such as set-up information and Snapshot data,
will be lost.
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