Music-on-hold systems
B
-
2
Appendix B: Connecting Audio Devices
Wave Server Hardware Reference Guide
Input audio
The music-on-hold audio ports located on the ISC1/ISC2 are stereo jacks; however, only mono
output is provided as music-on-hold is only heard when a caller is on hold.
Note:
You must use a cable with a stereo plug to connect your music-on-hold device to the
Wave Server chassis. If the cable is not provided with the device, you need to purchase a
separate cable.
The audio input port located on the ISC1/ISC2 is compatible with all 3.5 mm stereo jacks and
plugs.
To install a music-on-hold device:
Warning:
Always follow the manufacturer’s instructions to avoid possible injury to
yourself or damage to the equipment.
1.
Follow the directions supplied by the manufacturer of your music-on-hold device to
install it and connect it to the Wave Server chassis.
The device plugs into the left-hand side audio port on the Wave ISC1/ISC2. However,
each device has instructions for power connections, volume control, and media (such as
tape or CD) unique to its own design.
Note:
Vertical Communications cannot supply information about specific music-on-hold
devices.
2.
Attach the device to the Wave Server chassis using a cable with stereo plugs.
Be sure to insert the audio plug into the left jack on the ISC1/ISC2.
3.
Start your music-on-hold device by following the manufacturer’s instructions.
Note:
The Wave Server does not control the performance of the music-on-hold device.
To verify that music-on-hold is operating:
1.
Make sure that the music-on-hold device is plugged into the left-hand audio port on the
ISC1/ISC2.
2.
Make sure the music-on-hold device is operational, as described in the manufacturer’s
instructions.
Note:
The Wave system does not control the performance of the music-on-hold device.
Release 2.0 Service Pack 1
April 2011
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