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Vermont Castings Stratton
30004508
liMiTeD liFeTiMe warranty
For Vermont Castings
Stratton Non-Catalytic Woodburning Fireplace
limited lifetime warranty
MHSC warrants that all refractory brick and material used
in this product will be warranted against deterioration not
resulting from physical damage or overloading of the wood
fireplace for the lifetime of this product.
limited 3 year warranty
All cast iron parts are warranted for a period of three
years against breakage, cracking or burn-through.
limited 1 year warranty
The following parts of the woodburning fireplace are war-
ranted to be free of defects in material and workmanship
for a period of one year from the date you receive it: The
handles, glass door panels, door gasketing and porcelain
finish. Any of these items found to be defective will be
repaired or replaced at no charge, upon the return of the
part with postage prepaid to a Vermont Castings Autho-
rized Dealer.
Any parts repaired or replaced during the limited warranty
period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of
the original limited warranty or six (6) months, whichever
is longer.
exclusions & limitations
1. This warranty is non-transferable.
. This warranty does not cover misuse of the fireplace.
Misuse includes overfiring, which will result if the
fireplace is used in such a manner as to cause one or
more of the plates to glow red. Overfiring can be iden-
tified later by warped plates and areas where the paint
pigments has burned off. Overfiring in enamel compo-
nents is identified by bubbling, cracking, chipping and
discoloration of the porcelain enamel finish. MHSC
offers no warranty on chipping of enamel surfaces.
Inspect your woodburning component prior to accept-
ing it for any damage to the enamel.
3. This warranty does not cover misuse of the fireplace
as described in the Owners Guide, nor does it cover a
fireplace which has been modified unless authorized
by a MHSC representative in writing. This warranty
does not cover damage to the fireplace caused by
burning salt saturated wood, chemically treated wood,
or any fuel not recommended in the Owners Guide.
4. This warranty does not cover a fireplace repaired by
someone other than a Vermont Castings Authorized
Dealer.
5. Damage to the unit while in transit is not covered
by this warranty but is subject to a claim against the
common carrier. Contact Vermont Castings Authorized
Dealer from whom you purchased your fireplace or
MHSC if the purchase was direct. (Do not operate the
fireplace as this may negate the ability to process the
claim with the carrier).
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their ab-
sence, to the recommendations in our Owners Guide.
7. The salt air environment of coastal areas, or a high-
humidity environment, can be corrosive to the porce-
lain enamel finish. These conditions can cause rusting
of the cast iron beneath the porcelain enamel finish,
which will cause the porcelain enamel finish to flake
off. This warranty does not cover damage caused by
a salt air or high-humidity environment.
8. MHSC shall have no obligation to enhance or update
any unit once manufactured.
IN NO EVENT SHALL MHSC BE LIABLE FOR INCIDENTAL
AND CONSEQUENTIAL DAMAGES. ALL IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO
THE DURATION OF THIS WRITTEN WARRANTY. THIS
WARRANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on
how long an implied warranty lasts, so the above limi-
tations may not apply to you. This warranty gives you
specific rights and you may have other rights, which vary
from state to state.
how to obtain Service
If a defect is noted within the warranty period, the
customer should contact a Vermont Castings Authorized
Dealer or MHSC if the purchase was direct with the
following information:
1. Name, address, and telephone number of the pur-
chaser
. Date of Purchase.
3. Serial number from the label on the back
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g., instal-
lation, mode of operation when defect was noted.
A warranty claim will then start in process. MHSC re-
serves the right to withhold final approval of a warranty
claim pending a visual inspection of the defect by autho-
rized representatives.
