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Replacing the Storage Shelf rail kit

Document number: 325

Version: 1.1 (05/02/2022)

Purpose

This document describes the process for replacing the 5U84 Storage Shelf rails.

Affected appliance models

3340 Appliance

3350 Appliance

5340/5340 HA Appliance

5350/5350 HA Appliance

Electrical Safety

The static discharged by human bodies can damage static-sensitive components on the boards.

When installing and maintaining the equipment, observe appropriate electrostatic safety precautions

to prevent personnel injuries or device damage.

When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge

(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist

strap, and ESD-preventive clothes to avoid personnel injury or device damage.

To prevent damage to the device, pay attention to the following during operations:

Do not touch devices with bare hands because ESD from the human body may damage the

electrostatically sensitive elements on a board.

When dealing with the server or any of the internal components, wear an ESD-preventive wrist

strap, ESD-preventive gloves, and ESD-preventive suit.

1

Veritas Appliance

Hardware Service Procedure

Содержание 3350

Страница 1: ...el injuries or device damage When operating a device in an electrostatic sensitive area you must take electrostatic discharge ESD preventive measures These include wearing ESD preventive gloves an ESD preventive wrist strap and ESD preventive clothes to avoid personnel injury or device damage To prevent damage to the device pay attention to the following during operations Do not touch devices with...

Страница 2: ...e running on the appliance must be stopped The appliance must then be shut down and then turned off You must remove all the hard disk drives and blanks from the storage shelf and place them on an ESD protective surface Because of the extreme weight of a fully populated storage shelf shelf distortion may occur if the drives are left in place while the shelf is removed from the rack Enlist two or mo...

Страница 3: ...tarting the storage shelf rail kit replacement Do the following IMPORTANT Storage shelf disk drives are installed in Disk Drive In Carrier DDIC mounts Remove all Disk Drive In Carriers with drives and blanks from the storage shelf before you begin the storage shelf rail kit replacement process You must label each Disk Drive In Carrier with the exact slot location from which the Disk Drive In Carri...

Страница 4: ...ute node and the 5U84 Storage Shelf Before you perform the chassis replacement service on a 5U84 Storage Shelf all running programs on the appliance compute node must be stopped After all appliance programs are stopped the compute node and all storage shelves must be turned off Then the Primary shelf and any Expansion shelves must be manually turned off To turn off the storage shelves 1 When all t...

Страница 5: ...Use this section to remove a storage shelf bezel Note There are two bezels on the 5U84 Storage Shelves Each bezel is removed the same way To remove a single 5U84 Storage Shelf bezel 1 Using a screw driver with a Torx T20 bit locate and remove the four 2mm hex head screws on the left and right hand sides of the bezel 2 Pull the bezel away from the front of the storage shelf drawer 5 HSP 325 5U84 St...

Страница 6: ...isk Drive in Carriers DDIC modules which are installed in numbered slots within the storage shelf disk drive drawers To remove the DDIC modules in the 5U84 Storage Shelf 1 Put on an ESD compliant wrist strap or take other ESD protective measures 2 Disengage the anti tamper locks that are located at the front of each storage shelf by using a screwdriver with a Torx T20 bit 3 Use the screwdriver to ...

Страница 7: ... Each DDIC module within a drawer must be accurately labeled with the slot number from which it is removed The DDIC modules are then re installed in the storage shelf disk drives drawers in the exact same slots Use removable labels to label the DDIC modules If the storage shelf is half populated with disk drives remove the DDIC module blanks as well After removing each DDIC module place the DDIC m...

Страница 8: ...ule unlocks and springs upward from the disk drive drawer 7 Pull the DDIC module upward and out of the disk drive drawer 8 Place each DDIC module in an anti static bag or on an ESD protective surface 9 After removing all of the DDIC modules and any blanks close the disk drive drawer 10 To close the drawer press and hold the blue latches in on each side of the drawer while you push the disk drive d...

Страница 9: ...the arrows point towards the locked padlock icons 12 Repeat this procedure to remove the DDIC modules and blanks in the top disk drive drawer 13 When both disk drive drawers are empty and closed lock the disk drive drawers using the screw driver with the Torx T20 bit 9 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 10: ...HA system Note The color of the fiber cables may be light blue or orange 3340 3350 5350 Appliance To remove the SAS3 data cables from the SAS3 Expansion ports of the SAS3 RAID controllers in a 3340 3350 5350 Appliance 5U84 Primary Storage Shelf Label and remove the SAS3 data cables that are connected to the SAS3 Expansion ports on each of the 5U84 Primary Storage Shelf s SAS3 RAID controllers Warn...

Страница 11: ...ld be oriented on either the top or bottom of the cable depending on the I O module port from which it is removed Ensure that you orient the cables in the same manner when you reconnect them to the I O modules in the Expansion Storage Shelf Re installing the cables with the wrong orientation results in an inoperable storage shelf 3 Gently pull the SAS3 cable s blue tab outward to remove it from th...

Страница 12: ...ning screws that secure the 5U84 Storage Shelf to the rack To remove the rail fastening screws 1 Remove the front and rear rail fastening screws from the front and rear of the rack rails Four clamping screws are located at the front of the 5U84 Storage Shelf rails with two screws on each side 12 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 13: ...lamping screws at the rear of the rails with one screw on each side 3 Remove the two rear enclosure fastening screws at the rear of the rail with one screw on each side 13 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 14: ...ople or a mechanical lift to remove the shelf from the rack To remove the empty 5U84 Storage Shelf from the rack 1 Using two people slide the 5U84 Storage Shelf out from the rack Note Veritas recommends using removal straps such as shown in the following image to help move the empty storage shelf chassis from the rack Warning The back end of the storage shelf is heavier than the front end 14 HSP 3...

Страница 15: ...ation of the rails in the rack if required so the replacement rails can be installed in the same location 2 Loosen the four middle locking screws on the inside of both the left and right hand rails These screws are only accessible from the inside of the rails 3 Collapse and remove the faulty storage shelf rails from the rack Tapping the front pins of the rails may be needed to free the rails from ...

Страница 16: ...people install the rails One person works at the back of the rack and one person is at the front of the rack A magnetic Philips head screwdriver is required to install screws into the storage shelf rails 1 The storage shelf rails are extended to full length in the shipping container It is easier to install the rails when they are at their shortest length 2 Use the four adjuster screws on the insid...

Страница 17: ...of each rail The storage shelf sits on the ledges which must be positioned on the inside of the rack The ledges must not be located between the rail and the rack wall 4 Locate the pins on the front and the rear of the rails 5 Start with the left rail Place the rail pins inside the front of the rack 17 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 18: ...oles in the rack posts 8 Secure the four adjuster screws as needed Do not over torque 9 Repeat the process for the right rail 10 Verify that the left rails and the right rails use the same rack holes and are parallel 11 Identify the three different types of screws 18 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 19: ...d rack unit RU Rear Center holes in first and fifth rack units RUs Medium sized clamping screw 2 Front N A Rear Connects from chassis lock tab to hole in triangular end of rail Front N A Rear N A Small rear fastening screw 3 12 Install the medium sized clamping screws from the outside of the rack posts so that they engage the rails and the rack The front of the rail requires one clamping screw in ...

Страница 20: ...torage Shelf to the rack To install the rail fastening screws 1 Install four enclosure fastening screws in the front 5U84 Storage Shelf rails There are two screws on each side of the rack 2 Install the two clamping screws at the rear of the rails with one screw on each side 20 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 21: ...3 Install the two rear enclosure fastening screws at the rear of the rail with one screw on each side 21 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 22: ...ing straps Do not discard the straps in case you need to move the shelf later Warning The back end of the storage shelf is heavier than the front end 2 From the front of the rack carefully lower the storage shelf onto the rail ledges in the rack 3 Push the shelf into the back of the rack 4 On the front of the rack use a long screw and two washers in the top and the bottom holes Place the washer wi...

Страница 23: ...wo latches which connect to the storage shelf Connecting the data cables to the 5U84 Storage Shelf Use the following procedures to connect the data cables that you previously removed and labeled from the storage shelf Do one of the following 5340 Appliance To connect fiber data SAS3 cables to the 5U84 Primary Storage Shelf 1 Put on a grounded ESD compliant wrist strap or take other ESD preventive ...

Страница 24: ... the SAS3 cable from the first or only 5U84 Expansion Storage Shelf to the SAS3 Expansion port connector on the 5U84 Primary Storage Shelf 5 Remove the labels after you connect the cable 3340 3350 5350 Appliance To connect SAS3 cables to the 5U84 Primary Storage Shelf 1 Put on a grounded ESD compliant wrist strap or take other ESD preventive measures 2 Locate the SAS3 cables that are connected to ...

Страница 25: ... shelf chassis They should have the temporary labels on them that indicate the SAS3 ports in which to connect the cables 3 From the 5U84 Primary Storage Shelf connect the SAS3 cable to the 5U84 Primary Storage Shelf SAS3 Expansion port Then connect the SAS3 cable to the 5U84 Expansion Storage Shelf s I O module SAS3 port indicated on the temporary label 4 Ensure that the SAS3 cable connectors are ...

Страница 26: ...torage shelf disk drive drawers Warning The DDiCs that you removed from the Storage Shelf must be installed in the exact same disk drive drawer slot from which it was removed Use the following chart to replace the DDiCs that you labeled into the slots from which they were originally removed in the chassis To install the disk drives in the 5U84 Storage Shelf 1 Put on a grounded ESD compliant wrist ...

Страница 27: ...stand in front of the disk drive drawer 4 Continue populating the disk drive drawer with each DDIC based on the label s slot number There are two touch pads that are located on the top of each DDIC which are used to secure the DDICs in the disk drive drawer slots 27 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 28: ... forward into the driver carrier plate This locks the DDIC in place within the disk drive drawer 6 Check to ensure that the release latch has returned to its locked position 7 Repeat this procedure for the remaining DDICs including the blank DDICs 28 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 29: ...ls from each DDIC when all of the DDICs have been returned to their original slot positions Fully populated disk drive drawers should match the following images for both the top disk drive drawer and the bottom disk drive drawer 10 Close the bottom disk drive drawer by pressing and holding both of the latches on the sides of the drawer 29 HSP 325 5U84 Storage Shelf Rail Kit Replacement ...

Страница 30: ... to close the top disk drive drawer ensuring that both disk drive drawers are locked when you finish 14 To lock both drawers engage the anti tamper locks that are located on the front of each disk drive drawer with a screw driver with a Torx T20 bit 15 Use the screwdriver to rotate both anti tamper locks until the arrows point towards the locked icons 30 HSP 325 5U84 Storage Shelf Rail Kit Replace...

Страница 31: ... front of the top disk drive drawer where the bezel is to be installed 3 Align the four holes in the bezel with the four 2 mm screw holes in the disk drive drawer front 4 Insert one screw and hand tighten the screw 5 Insert another screw in the opposite corner of the bezel to hold the bezel in place 6 Insert the remaining two screws and then tighten the screws with a screw driver with a Torx T20 b...

Страница 32: ...rage Shelf 4 If this is not the only 5U84 Storage Shelf apply power to the last 5U84 Storage Shelf and wait for the storage shelf to complete its initialization process before you move on to the next 5U84 Storage Shelf 5 Repeat the process for the next 5U84 Storage Shelf until all storage shelves are operational 6 Monitor the storage shelf LEDs for any faults 7 If no faults are present complete th...

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