VeriFone Cybera SCA-315 Скачать руководство пользователя страница 23

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January 23, 2015

IGHT

TATUS

ROUBLESHOOTING

These are examples of light statuses indicating a possible hardware, internet connection,
or secure tunnel connection issue. Contact contact the Verifone Technical Support Center
at 888-777-3536 for additional assistance as needed.

Light Indicators

Содержание Cybera SCA-315

Страница 1: ...Verifone Enhanced POS Zone Router Approved by Verifone Inc Installation Guide Date January 23 2015...

Страница 2: ...ing photocopying taping or information storage and retrieval systems without written permission of the publisher The content of this document is subject to change without notice The information contai...

Страница 3: ...Verifone Enhanced POS Zone Router Installation Guide Revision History Date Description January 23 2015 Initial Documentation Release...

Страница 4: ......

Страница 5: ...b 6 Site Info Tab 6 Select POS Type 7 WAN Tab Settings 8 POS Network LAN Tab Settings 9 Port Forwarding Tab Settings 10 Static Routes Tab 11 Save Changes 11 Configuration Update 12 Single Port ISP Bro...

Страница 6: ...Verifone Enhanced POS Zone Router Installation Guide ii January 23 2015...

Страница 7: ...ur laptop IP statically to 192 168 31 250 Record WAN 1 MAC address on the bottom of the appliance and site information including Wholesaler Dealer name Store Site Identifier physical address and site...

Страница 8: ...t 2 Connect the other end of the power adapter to a Surge Protector not included but recommended 3 Connect the Surge Protector to a wall outlet Connecting the POS Equipment to the Enhanced Zone Router...

Страница 9: ...een light Note Topaz and or PINpads may be connected to a switch due to port density Devices Commander Site Controller Topaz POS Switch PINpads Connecting to Broadband Internet Note If the Enhanced Zo...

Страница 10: ...egin test transactions Status A and B do not apply If Online and VPN are not solid green verify with the Site Network Administrator or Internet Service Provider that the site s modem router or firewal...

Страница 11: ...ess Configuration Portal 1 With a standard Ethernet cable connect your laptop to one of the remaining LAN ports above indicated in green 2 Open your Internet browser and enter the following address an...

Страница 12: ...ngs VASC Contact Tab Note This information MUST be completed at time of initial installation or if there are configuration changes 1 Enter your name 2 Enter the Contact phone number 3 Click the Site I...

Страница 13: ...ick the dropdown button under Connectivity and select on the of following Offline No broadband internet connection Online You must know whether the WAN is DHCP or requires a Static IP Internet connect...

Страница 14: ...lt to receive an IP address via the Dynamic Host Configuration Protocol DHCP from the provider modem or site router switch firewall If a static IP is required an IP address must be manually assigned t...

Страница 15: ...e Enhanced Zone Router is Online and additional port forwards or routes need to be configured continue to the next section VLAN1 will be the POS network also called the Card network These settings are...

Страница 16: ...the POS network Tunnel Allows traffic from the secure tunnel with Verifone to the POS network Dst IP Address Enter the IP address of the device that it needs to reach on the POS network Forward Port E...

Страница 17: ...unication Dst Mask Enter the subnet that is allowed to accept communication Gateway Enter the gateway of the device that the Verifone devices are attempting to reach If undo changes is selected all se...

Страница 18: ...2015 Configuration Update After clicking Save Changes the Enhanced Zone Router reboots twice All five status lights will become blank or unlit and then in consecutive order they will restore The Enha...

Страница 19: ...FIREWALL DEVICE CONNECTION The following diagram shows an example of a single port ISP Broadband Firewall Device connection Note The equipment at your site might be different from that shown below ISP...

Страница 20: ...Verifone Enhanced POS Zone Router Installation Guide 14 January 23 2015...

Страница 21: ...band Firewall Device connection Note The equipment at your site might be different from that shown here Connect WAN 1 of the Enhanced Zone Router to an available LAN port on the ISP Broadband Firewall...

Страница 22: ...Verifone Enhanced POS Zone Router Installation Guide 16 January 23 2015...

Страница 23: ...NG These are examples of light statuses indicating a possible hardware internet connection or secure tunnel connection issue Contact contact the Verifone Technical Support Center at 888 777 3536 for a...

Страница 24: ...ical Support if plugged into working outlet Broadband Connection Issue Note The light statuses below only pertain to those devices that are deemed ONLINE Broadband connection is required No Internet S...

Страница 25: ...n Guide January 23 2015 19 No Secure Tunnel See the Connecting Broadband Internet Section in Chapter 1 and verify ISP or site router is not blocking IPs ports and protocols required Possible configura...

Страница 26: ...Verifone Enhanced POS Zone Router Installation Guide 20 January 23 2015...

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