V
ERIFONE
S
ERVICE
AND
S
UPPORT
Accessories and Documentation
26
C680 I
NSTALLATION
G
UIDE
•
Address the Subject box with to “Verifone MRA Dept.”
•
Reference the model and part number in the Note box.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the terminal or base you are returning
for service or repair (terminal serial numbers are located on the bottom of
the unit.
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label on the
bottom of the terminal).
Accessories and
Documentation
Verifone produces the following accessories and documentation for the
terminal. When ordering, please refer to the part number in the left column.
•
Verifone online store at
•
USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
•
International – Contact your Verifone representative
Power Pack
Contact your local Verifone distributor to determine which power pack fits your
needs.
Printer Paper
Verifone Cleaning
Kit
Micro-USB Cable
NOTE
One MRA number must be issued for each terminal you return to Verifone, even if
you are returning several of the same model.
VPN PWR265-001-01-A
DC Power Pack (Universal)
VPN PPR268-001-01-A
40 mm (1.57 in) diameter, 57 mm (2.24 in) wide
VPN 02746-01
Cleaning Kit
VPN SUB265-001-01-A
Micro-USB service dongle
