IdentNo.:
<Model name>
<Model ref no.>
<Manufacturer>
<Adress>
<Webpage>
<IdentNo.>
<Safe Working load>
<Production date/order no.>
<ME Equipment mass>
3
DEAR CUSTOMER
This service manual is for all models and variants
of VELA Tango, VELA Salsa and VELA Samba. Here
you will find useful information and technical
descriptions in relation to servicing the chairs.
1.0 TECHNICAL SERVICE
VELA offers to perform on-site service at selected
destinations. In addition, we offer technical support
during business hours through our customer
service, where technical staff can assist you with
troubleshooting, technical documentation and
repair questions. There is also a lot of helpful
information on our website:
www.vela.eu
Contact VELA customer service:
by phone +45 96 34 76 00 or email [email protected]
1.1 RIGHT OF COMPLAINT
VELA grants the right of complaint according to
the current law of the country in which the chair
was purchased. The right of complaint only applies
when using original spare parts and accessories,
when any customisations have been made by
professionals and when the chair has received
normal use according to the user manual. The user
manual is available on our website:
www.vela.eu
In case of complaints or other enquiries about the
product, please provide the chair identification
number. This six-digit number can be found on a 6
x 2 cm silver-coloured label under the chair: