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Vectron POS Mini II Скачать руководство пользователя страница 76

76

POS MInI II

9. Err or s, possible r easons and

t r oubleshoo t ing

This chapter informs you about possible reasons for errors that
occur when operating the Mini II and tells you how to remove them
yourself. Please contact your Vectron dealer if you cannot solve
the problem yourself.

Errors

Possible reasons

Troubleshooting

Mini II cannot be
switched on.

The safety plug is
not put into a live
socket.

Put the safety
plug of the sup-
plied power cord
into a grounded
socket with al-
ternating voltage
between 110 and
240 volt and which
is protected with a
fault current circuit
breaker.

The power cable
plug of the power
supply PS30 is not
put to the power
connector of Mini II.

Put the power cable
plug of the power
supply PS30 to the
power connector of
Mini II.

The On/Off key is
damaged.

Contact your Vec-
tron dealer.

The power supply
Vectron PS60/PS61
is damaged.

Contact your Vec-
tron dealer.

The Mini II is dam-
aged.

Contact your Vec-
tron dealer.

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Содержание POS Mini II

Страница 1: ...Vectron POS Mini II VECTRON SYSTEMS User manual...

Страница 2: ......

Страница 3: ...ystems AG Vectron Systems AG Willy Brandt Weg 41 www vectron de Vectron Leading in POS Technology Your Vectron dealer Stamp Date 2017 01 31 Subject to error and technical modification Manufacturer 481...

Страница 4: ......

Страница 5: ...cification 19 4 1 Mini II POS system 19 4 2 Vectron POS software 22 4 3 Use as directed 22 4 4 Technical data 25 4 4 1 Mini II POS system 25 4 5 Power supply Vectron PS60 or PS61 26 4 6 Vectron POS so...

Страница 6: ...screen 54 7 3 Sign in to Mini II 56 7 3 1 Sign in via operator button 57 7 3 2 Sign in via operator key 58 7 4 Sign out from the Mini II 61 7 4 1 Sign out via operator button 61 7 4 2 Sign out via ope...

Страница 7: ...Disposal 83 12 Glossary 84 13 Icons 86 14 EU Declaration of Conformity 95 15 Accessories 96 15 1 Operator lock systems 96 15 1 1 Operator lock L10 MVII 96 15 1 2 Operator lock L21 MVII 97 15 1 3 Oper...

Страница 8: ...15 II PCT 104 16 1 2 Vectron POS Touch 12 POS Touch 12 PCT POS Touch 12 II PCT 105 16 1 3 Vectron POS Vario II 106 16 2 Mobile Vectron POS systems 107 16 2 1 Vectron POS MobilePro III 107 16 3 Softwar...

Страница 9: ......

Страница 10: ......

Страница 11: ...tains safety notes which indicate hazards when operating the Vectron POS Mini II in the fol lowing referred to as Mini II Each safety note consists of three elements the signal word 1 the word message...

Страница 12: ...high risk which will result in death or severe injury if it is not avoided A A WARNING The signal word WARNING indicates a danger with me dium risk which could result in death or severe injury if it i...

Страница 13: ...word panels warning of personal injuries a General safety symbol for hazards for which no special safety symbol is avail able q Special safety symbol for hazards through crushing 1 2 References to in...

Страница 14: ...r when POS system components are damaged A A CAUTION Pinching of fingers when aligning the screen The gap between the screen housing and the joint changes during alignment X X Do not insert your finge...

Страница 15: ...rough unsuitable objects X X Please touch the screen exclusively with fingers or the provided stylus Burn in effect through static image content Shadow images can remain visible on the display due to...

Страница 16: ...form you about how to start operate and close down the Mini II 3 3 Dealer support Vectron Systems AG is the manufacturer of Mini II Vectron does not sell the Mini II directly to end users The Vectron...

Страница 17: ...e description you are informed about the components of Mini II where you find the components their designation and the functions they have The chapter Starting explains the preparations required for s...

Страница 18: ...II complies and according to which stand ards the Mini II was built The chapter Accessories informs you about additional products that you can buy and use together with Mini II The chapter Other Vectr...

Страница 19: ...nects the two housing parts The design of the upper housing parts prevents splash water and crumbs from penetrating The hinge between display and keyboard housing allows tilting the display vertically...

Страница 20: ...es which were sent e g by a ServiceCall Please ask your Vectron dealer to configure the sounds for you At the bottom of Mini II you find a bracket with ports In addition to the internal loudspeaker yo...

Страница 21: ...require an SD card which is not included in delivery Your Vectron dealer can mount a customer display to the customer display connection of Mini II which shows texts and graphics Please ask your Vectr...

Страница 22: ...the supplied power cord with safety plug to connect Mini II and power supply Vectron PS60 PS61 to a grounded socket Using other power supplies and power cords is not as directed The power supply netw...

Страница 23: ...heir rights can change or delete data configuration and programming of Mini II These changes can cause you financial damage or lead to penal consequences for instance if the stored data does no longer...

Страница 24: ...t you can use together with the Mini II Keep the packaging material for dispatch purposes Send the Mini II exclusively in its original packaging Vec tron Systems AG does not accept liability for damag...

Страница 25: ...Plastic anthracite and coated metal the screen is infinitely adjustable Processor Marvell ARMADA 168 1066 MHz Main memory 512 MB DDR2 RAM Cache 1 MB SRAM Mass memory 4 GB Flash memory Network port 10...

Страница 26: ...s W x H x D See drawing Weight Approx 6 5 kg Certified CE 4 5 Power supply Vectron PS60 or PS61 Technical data of power supply Vectron PS60 or Vectron PS61 Input voltage 100 to 240 V alternating volta...

Страница 27: ...tricted support of the bon Vito online marketing tool liable to costs more information and prices at www bonvito net The indicated values are maximum values which can only be reached with special prog...

Страница 28: ...eceipt Vectron POS Mini II POS system Operator lock as per order Two covers for the SD card and SIM card slot one when the card is inserted one for the empty casing Power supply Vectron PS60 PS61 Powe...

Страница 29: ...Mini II front view 2 1 4 3 5 6 7 Fig 2 Mini II front view Pos Designation 1 Touch screen 2 Compartment for Vectron dealer information 3 Brightness sensor 4 Keyboard film 5 108 keys 6 Keyboard bar 7 Op...

Страница 30: ...ensor meters the illuminance and controls the display brightness Keyboard film pos 4 Via the flat keyboard you enter data to the Mini II by pressing the keys Underneath the keyboard film a sheet is in...

Страница 31: ...31 EN 5 2 2 Mini II rear view 4 5 1 2 3 Fig 3 Mini II rear view Pos Designation 1 Customer display port cover 2 Hinge 3 Loudspeaker opening 4 Display housing rear 5 Display housing front...

Страница 32: ...n purchase as accessory Hinge pos 2 The hinge connects display housing and keyboard hous ing It serves for tilting the housing in order to adjust the display to your angle of view Loudspeaker opening...

Страница 33: ...I bottom view 4 3 6 1 2 7 5 Fig 4 Mini II bottom view Pos Designation 1 Serial number label 2 Two USB ports 3 Keyboard housing top 4 Keyboard housing bottom 5 Interface label 6 Insert for operator loc...

Страница 34: ...storage media to the Mini II Interface label pos 5 The interface label informs you about the designation of interfaces and their functions Insert for operator lock pos 6 The operator lock is mounted...

Страница 35: ...s detailed view 2 1 4 3 5 6 7 8 Fig 5 Ports and connections detailed view Pos Designation 1 Six USB ports 2 Network port 3 Six serial ports 4 Audio connection 5 Power connection 6 Two cash drawer port...

Страница 36: ...n pos 4 To the audio port you can connect stereo loudspeakers e g for playing system sounds Power connection pos 5 The power plug of the Vectron PS60 PS61 is connected to the power supply Cash drawer...

Страница 37: ...supply PS60 Pos Designation Description 1 Power supply plug The power supply plug is put into the power connector of the Mini II 2 Panel connector Panel connector for cable coupler 3 Label Product de...

Страница 38: ...ower supply PS61 Pos Designation Description 1 Power supply plug The power supply plug is put into the power connector of the Mini II 2 Panel connector Panel connector for cable coupler 3 Label Produc...

Страница 39: ...39 EN 5 4 1 Power cord 2 1 Fig 8 German power cord 2 1 Fig 9 English power cord 2 1 Fig 10 American power cord Pos Designation 1 Female connector 2 Safety plug...

Страница 40: ...nnector is put into the mains plug of the power supply Vectron PS60 PS61 Safety plug pos 2 The safety plug is put into a grounded socket which is pro tected by a fault current circuit breaker The safe...

Страница 41: ...41 EN 5 5 Dimensions 361 14 2 270 10 6 194 7 7 466 18 3 361 14 2 308 12 1 Fig 11 Mini II dimensions in millimetres and inch...

Страница 42: ...should inform you about the functions of the Mini II POS system and adjust them to your demands Useful and important functions are for instance configuring acoustic and optical signals entering PLUs t...

Страница 43: ...ly and POS system if for instance the setup site is not stable Set up the Mini II in a well ventilated room with a tem perature between 0 and 40 C Do not cover the Mini II Select the setup site so tha...

Страница 44: ...to connect the Mini II to the power supply Place the Mini II to a smooth stable and even surface with sufficient space Put the power cable plug of the supplied power supply Vectron PS60 PS61 to the po...

Страница 45: ...43 Put the female connector of the power cord into the mains plug of the power supply Fig 13 Putting the female connector to the mains plug Put the safety plug of the supplied power cord into a ground...

Страница 46: ...s to the Mini II Make sure to connect only Vectron approved devices to Mini II i Your Vectron dealer will tell you which devices may be connected to the Mini II Make sure to lay out the cables so that...

Страница 47: ...rd film i Your Vectron dealer should have provid ed you with suitable inserts that match the user interface of Mini II Lift the keyboard film using the keyboard bar Insert the sheet and align it to th...

Страница 48: ...r fingers into the gap between display housing and hinge You can crush your fingers since the gap becomes smaller when the display housing is moved Hold the keyboard housing of Mini II with one hand a...

Страница 49: ...y This chapter tells you how to adjust the customer display Hold the display housing of Mini II with one hand and the housing of the customer display with the other Adjust the customer display by tilt...

Страница 50: ...ing the Mini II on and off This chapter tells you how to switch on and off the Mini II 7 1 1 Switching on the Mini II If the Mini II was started as described in chapter 6 Start ing on page 42 you can...

Страница 51: ...51 EN 7 1 2 Switching off the Mini II This chapter tells you how to switch off the Mini II Shortly press the On Off key to switch off the Mini II Fig 17 Switching off the Mini II...

Страница 52: ...from the one shown in this manual depending on programming and configuration of your Mini II Explanations in this user manual refer to the Vectron hospitality user interface with version 1 0 1 Prereq...

Страница 53: ...2 1 Entering data via the flat keyboard This chapter tells you how to enter data to the Mini II via flat keyboard Touch the keys of the keyboard film with your fingers Fig 18 Entering data via flat k...

Страница 54: ...a to the Mini II via touch screen Touch the buttons of the touch screen with a touch pen or your fingers 3 2 6 5 4 1 Fig 19 Entering data via touch screen Pos Designation 1 Status display 2 PLU select...

Страница 55: ...urthermore the price of the last booked PLU is dis played Info field pos 4 Displays for example media related information e g whether the customer paid cash or by credit card or the change that a cust...

Страница 56: ...example The Vectron POS software stores the entries and assigns them to the respective operator You can assign access rights for every operator which determine the functions for which he is authorize...

Страница 57: ...reen Enter the operator number to the numeric pad of the keyboard film Press the Operator button on the touch screen to sign in this operator i The profile of the selected operator can be protected wi...

Страница 58: ...the operator lock referred to as lock in the following and the operator key referred to as key in the following The lock is mounted to your Mini II Your Vectron dealer should have handed over the ord...

Страница 59: ...e stored in rights tables Your key has an unambiguous number This number is stored in the rights table This assignment helps Vectron POS software recognize who signs in to the POS system If you approa...

Страница 60: ...or lock i The profile of the selected operator can be protected with a secret code For sign in you have to enter the secret code Enter the secret code to the numeric pad of the key board film if it is...

Страница 61: ...e 86 i You should sign out from the Mini II if you do not use the POS system in order to avoid entries being made by others 7 4 1 Sign out via operator button Carry out the following steps if your Min...

Страница 62: ...ed for sign out via operator key Approach the Vectron L10 key to the lock if the Vectron L10 lock is mounted to the Mini II Remove the L20 key if the Vectron L20 lock is mounted to the Mini II Remove...

Страница 63: ...erves for separate storage of bookings for several customers It is useful for instance in hospital ity to store food and drinks separately for each table in a restaurant Your Vectron dealer can progra...

Страница 64: ...Press the GC button on the keyboard film i A GC that was already open can be opened again by pressing the GC button in the Open GC display 7 5 2 Booking PLUs to a guest check This chapter tells you h...

Страница 65: ...ook ings to the booking memory and close the GC Open the GC to be finalized as described in chapter 7 5 1 Opening a GC on page 64 Enter the amount you got from the customer to the numeric pad Press th...

Страница 66: ...ar ried out if all PLUs of a GC have been booked Close the open GC as described in chapter 7 5 3 Closing a GC on page 65 Open the GC to be split as described in chapter 7 5 1 Opening a GC on page 64 P...

Страница 67: ...if all PLUs of a GC have been booked Close the open GC as described in chapter 7 5 3 Closing a GC on page 65 Open the GC to be split as described in chapter 7 5 1 Opening a GC on page 64 Press the Pay...

Страница 68: ...Press the GC move button on the touch screen to move the guest check 7 5 8 Transferring a guest check to another operator The transfer GC function serves for transferring a guest check to another ope...

Страница 69: ...e stored in a hold buffer so that other customers can be served until the first returns with his money Hold buffers allow several operators simultaneously to work at one POS system The first operator...

Страница 70: ...reports for example A PLU report can contain e g PLU numbers PLU names the number of sold PLUs the sales per PLU and the total sales An operator report can contain e g the proceeds of the operators an...

Страница 71: ...can use this function depends on programming and configuration of your Mini II You can cancel bookings if for instance an operator made false entries Furthermore you can program and configure the Mini...

Страница 72: ...Restarting Mini II Restart the Mini II by switching it off and on again Shortly press the On Off key to switch off the Mini II Shortly press the On Off key to switch on the Mini II Fig 22 Switching o...

Страница 73: ...u how to shut down the Mini II Shut down the Mini II if you do not use it for a longer period Shortly press the On Off key to switch off the Mini II Fig 23 Switching off the Mini II Unplug the safety...

Страница 74: ...i II on a smooth stable and even surface with suf ficient space Remove the safety plug of the power cord from the power con nection of Mini II Fig 24 Unplugging the power plug Unplug all cables that a...

Страница 75: ...cord from the mains plug of the power pack Fig 25 Unplugging the female connector Pack the Mini II power supply Vectron PS60 PS61 and power cord in the original packaging Store the Vario II in a room...

Страница 76: ...ot put into a live socket Put the safety plug of the sup plied power cord into a grounded socket with al ternating voltage between 110 and 240 volt and which is protected with a fault current circuit...

Страница 77: ...Mini II as described in chapter 7 9 Re starting Mini II on page 72 Programming and configuration of Mini II is faulty Contact your Vec tron dealer The touch screen is damaged Contact your Vec tron dea...

Страница 78: ...i II pro cesses other entries than those made on the touch screen Vectron POS soft ware has a malfunc tion Restart the Mini II as described in chapter 7 9 Re starting Mini II on page 72 Programming an...

Страница 79: ...eakers The audio connec tion is damaged Contact your Vec tron dealer Sign in by key via the operator lock to the Mini II is not possible The operator lock was not pro grammed and con figured Contact y...

Страница 80: ...se caustic cleansers X X Only use mild cleansers or water for cleaning 10 1 1 Cleaning housing and display Clean the housing of Mini II and the display with a fluff free cloth You can dampen the cloth...

Страница 81: ...e the insert of Mini II i You get new inserts from your Vectron dealer Lift the keyboard film by means of the keyboard bar Remove the insert Insert the sheet and align it to the quadrats printed on th...

Страница 82: ...82 POS Mini II 10 3 Contacting the customer service Please contact your Vectron dealer in case of questions or should you require assistance for operating the Mini II...

Страница 83: ...waste electric and electronic equipment properly The legal take back obligation applies for devices that were put on the market after 13 August 2005 In addition Vectron Systems AG extends this obligat...

Страница 84: ...off Flat keyboard Input device which releases functions in the POS system when an operator presses the keys on the plastic film of the POS system GC server POS system which is responsible for central...

Страница 85: ...erator touches the buttons on the display User interface All display elements and buttons on the screen which serve for display of informa tion or execution of functions X report Intermediate report w...

Страница 86: ...button calls functions like e g generating an invoice This chapter lists some of the icons integrated in Vectron POS software and explains their meaning You can load self created icons to Vectron POS...

Страница 87: ...tware The numbering of lines and columns is meant to help you with the designation of icons in this table The icon no of each icon that is used in Vectron POS software can be found in the detailed tab...

Страница 88: ...e integrated in Vectron POS software Icon no Icon Meaning 1 Vectron POS 2 Centered 3 Left assigned 4 Right assigned 5 Enter 6 Field up 7 Field down 8 Cursor left 9 Cursor right 10 Page up 11 Page down...

Страница 89: ...Icon no Icon Meaning 15 Shift lock 16 Editor 17 New record 18 Delete records 19 Print 20 Next record 21 Prev record 22 Goto record 23 Select 24 Mark 25 Mark 26 Browser Mask 27 Search by text 28 Send 2...

Страница 90: ...n Meaning 30 Store 31 Network 32 Clear 33 Esc 34 Mode 101 Takeaway 102 Cancel receipt 103 Duplicate receipt 104 Guest counter 105 In house 106 No invoice 107 Operator 108 Manager func Only 109 Open GC...

Страница 91: ...ning 111 PLU 112 Invoice 113 Load invoice 114 Recall invoice 115 Duplicate GC 116 Split by seat no 117 Void 118 Void last entry 119 Check 120 GC 0 121 GC split 122 Transfer GC 123 Check move 124 Table...

Страница 92: ...ning 126 X reports 127 Z reports 128 Subtotal GC 129 Subtotal 130 Deposit 131 Paid out 132 Operator report 133 Receipt on 134 Receipt off 135 Data entry 136 Print format shift 137 Received amount 138...

Страница 93: ...Meaning 141 Table reservations 142 Department DPT 143 Department WG 201 Cash 202 Media no 401 Cold drinks 402 Hot drinks 403 Side dishes 404 Beer 405 Icecream 406 Fish 407 Meat 408 Beverages 409 Main...

Страница 94: ...94 POS Mini II Icon no Icon Meaning 411 Pizza 412 Spirits 413 Starters 414 Wine 415 Vegetables 416 Salad...

Страница 95: ...an Council The below mentioned standards that were harmonised under the relevant directives were applied Directive Standards 2014 30 EC Directive on electromagnetic compatibility EN 55022 Kl B 2010 EN...

Страница 96: ...echnical data for accessories please see the website at www vectron systems com For questions concerning our products please contact your Vectron dealer 15 1 Operator lock systems The operator lock sy...

Страница 97: ...97 EN 15 1 2 Operator lock L21 MVII Abb 2 Operator lock L21 MVII 15 1 3 Operator lock L30 MVII Abb 3 Operator lock L30 MVII...

Страница 98: ...ustomer display Vectron C56 The customer display Vectron C56 is mounted to the screen housing of the POS system or to a stand The Vectron C56 has a screen diagonal of 13 16 cm 5 2 for display of 2 x 2...

Страница 99: ...mounted to the screen housing of the POS system or to a stand The customer display Vectron C75 has a screen diagonal of 17 78 cm 7 On the customer display you can show texts and graphics The Vectron...

Страница 100: ...the display The Vectron C100 can be connected directly to the stationary POS systems Vectron POS Mini II Vectron POS Vario II Vectron POS Touch 12 and Vectron POS Touch15 The customer display is alte...

Страница 101: ...he cable of the power supply Vectron PS60 Fig 30 Extension cable Vectron PS60 15 4 Stylus 15 4 1 Vectron stylus The Vectron stylus serves for entering data via the touch screen of Mini II The Vectron...

Страница 102: ...us The multifunction stylus serves for entering data via the touchscreen of Mini II The multifunction stylus has an integrated ball pen refill You can switch between write and touch function by turn i...

Страница 103: ...com For questions concerning our products please contact your Vectron dealer 16 1 Stationary Vectron POS systems Stationary Vectron POS systems with fast and reliable hardware are perfectly suited to...

Страница 104: ...104 POS Mini II 16 1 1 Vectron POS Touch 15 POS Touch 15 PCT POS Touch 15 II PCT Vectron POS Touch 15 has a 381 mm display 15 Data is entered via touch screen Fig 33 Vectron POS Touch 15...

Страница 105: ...105 EN 16 1 2 Vectron POS Touch 12 POS Touch 12 PCT POS Touch 12 II PCT Vectron POS Touch 12 has a 307 mm display 12 1 Data is entered via touch screen Fig 34 Vectron POS Touch 12...

Страница 106: ...106 POS Mini II 16 1 3 Vectron POS Vario II Vectron POS Vario II has a 307 mm display 12 1 Data is entered either via the flat keyboard or via touch screen Fig 35 Vectron POS Vario II...

Страница 107: ...CD with glass surface and background lighting and provides good legibility in daylight and artificial light Thanks to the practical combination of capacitive touch and keyboard it is fast to operate a...

Страница 108: ...le App The new ECR app for hospitality professionals is so easy to operate that you will be familiar with all the functions within minutes At the same time the app provides you all the comfort you req...

Страница 109: ...lps you get an overview on sales order and the working times of your staff Data can be sent to and received from several POS systems simultaneously Vectron Commander has an integrated user rights admi...

Страница 110: ...ectron POS PC POS PC is software that you can use on computers with operating system Microsoft Windows You can use the software in addition to the usual Windows applications like e mail office and ERP...

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