Vax Service line
AU: 1300 361 505 / NZ: 0800 800 900
12
FAQs
FAQs
vax.co.uk
11
!
WARNING: To reduce the risk of personal injury, unplug the carpet washer
before performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘Parts Overview’ page in this guide to
make sure the part is definitely included in your
unit.
Why won’t the carpet washer turn on?
• It may not be plugged into the electrical outlet
correctly: ensure that the plug is pushed in
securely and switched on.
• The power button on the unit hasn’t been fully
depressed.
• If unit cuts out during use, disconnect the unit from
the wall socket, allow to cool for one hour, clean the
filter and empty the dirty water tank and check
hose, brushbar for blockages.
Why won’t the cleaner pick up solution/spills?
• The float in the dirty water tank may have been
activated. Empty the dirty water tank if full. If the
dirty water tank is not full then switch the machine
off and wait for the float to settle before re-starting
your machine.
• The dirty water tank may be full and the auto shut
off engaged. Empty the dirty water tank.
• Ensure the dirty water tank is fitted correctly and the
tank cap is securely fitted.
• Check the hose for blockages.
• Check the brushbar for blockages.
Why won’t the solution/clean water dispense?
• Ensure the clean water tank is fitted securely.
• The solution/clean water tank may be empty.
• Ensure dirty water tank is fitted securely.
Why won’t the brushes rotate?
• The brushes will only rotate when the unit is
reclined and turned on.
• Check the float chamber filter and clean if
necessary.
• Belt may be broken - replace if necessary.
W90-RU & W89-RU Series User Guide v1.3.qxd:User guide 1/2/11 12:41 Page 11
AU: 1300 361 505
NZ: 0800 800 900
www.vax.com.au
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