AIR N ARC
®
300 SERIES ALL-IN-ONE POWER SYSTEM
®
WARRANTY PROCEDURE
090034-OP_r0
PAGE - XIII
C
LAIMS
PROCESS
FOR
WARRANTED
V
ANAIR
PARTS
This process must be used by owners of Vanair
®
equipment in
situations where a warranted item needs repair or replacement
under the terms of the purchase warranty. Do not return items to
Vanair without prior authorization from the Vanair Warranty
Administrator.
P
ROCEDURE
:
When a customer needs assistance in troubleshooting a system
and/or returning parts, follow the steps below.
1.
Locate the machine’s serial number:
The machine package serial number plate is located
inside the machine compartment on the floor near to the
generator mounting location (see
Figure W-1
).
The compressor also has an individual serial number
(see
Figure W-2
). For particular compressor unit issues,
the compressor serial number may be needed. In any
case, motor and/or compressor issues can be confirmed
using the machine serial number as found in
Figure W-1
.
2.
Fill out the Return Material Authorization (RMA)
Form’s required information:
Locate the form on
page XVI
of this Section
. Follow the
instructions given on the form to fill in the information
needed. This form is used for the purpose of soliciting a
warranty case. All of the field information
except
for the
bottom section block fields, which include
Disposition of
Goods
,
Notifications
and
Additional Notes
, will be
required.
3.
Have a list of the symptoms/condition/malfunctions
along with any applicable temperature and pressure
readings, and also the number of operational hours
available:
The above information is needed in addition to the
information from Step #2.
WARRANTY CLAIMS
PROCEDURE
NOTE
The RMA number must be placed on the
outside of the package being returned.
NOTE
All labor claims or invoices must be
approved by the Vanair Warranty
Administrator prior to starting repair work
along with the cost of the repair. All paper
work associated with the returned item
and warranty repair cost must reference
the RMA number issued against the part,
and be forwarded to Vanair within 30 days
of the completion of work.
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Страница 10: ...TABLE OF CONTENTS AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE VIII 090034 OP_r0 BLANK PAGE ...
Страница 14: ...GLOSSARY AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE XII 090034 OP_r0 BLANK PAGE ...
Страница 37: ...AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM SECTION 1 SAFETY 090034 OP_r0 PAGE 19 ...
Страница 54: ...SECTION 3 SPECIFICATIONS AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 36 090034 OP_r0 BLANK PAGE ...
Страница 69: ...AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM SECTION 4 INSTALLATION 090034 OP_r0 PAGE 51 BLANK PAGE ...
Страница 84: ...SECTION 5 OPERATION AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 66 090034 OP_r0 BLANK PAGE ...
Страница 126: ...SECTION 7 TROUBLESHOOTING AIR IN ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 108 090034 OP_r0 BLANK PAGE ...
Страница 130: ...SECTION 8 DIAGRAMS AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 112 090034 OP_r0 BLANK PAGE ...
Страница 133: ...AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM SECTION 9 ILLUSTRATED PARTS LIST 090034 OP_r0 PAGE 115 NOTES ...
Страница 166: ...SECTION 9 ILLUSTRATED PARTS LIST AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 148 090034 OP_r0 ...
Страница 174: ...APPENDIX A ADDITIONAL INFORMATION AIR N ARC 300 ALL IN ONE POWER SYSTEM PAGE 156 090034 OP_r0 BLANK PAGE ...
Страница 178: ...APPENDIX B MAINTENANCE AND SERVICE LOG AIR N ARC 300 SERIES ALL IN ONE POWER SYSTEM PAGE 160 090034 OP_r0 BLANK PAGE ...
Страница 179: ...BLANK PAGE ...