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Country specifics 0020257297_06
Country specifics
1
DK, Denmark
1.1
Eftersyn og service
Ifølge Dansk lovgivning skal produkter der indeholder en
kølemiddel fyldning større end 1 kg, efterses mindst en gang
årligt, af en person der opfylder kvalifikationskravene for at
udføre service på sådanne anlæg.
1.2
Garanti
Vaillant yder en garanti på to år regnet fra opstartsdatoen,
dog 10 år på scrollkompressoren i flexoTHERM. I denne ga-
rantiperiode afhjælper Vaillant kundeservice gratis materiale-
eller fabrikationsfejl.
For fejl, som ikke skyldes materiale- eller fabrikationsfejl,
f.eks. på grund af en usagkyndig installation eller ureglemen-
teret anvendelse, påtager Vaillant sig ikke noget ansvar.
Fabriksgarantien dækker kun, når installationen er udført
af en vvs-installatør /elinstallatør. Hvis der udføres service/
reparation af andre end Vaillant kundeservice, bortfalder
garantien, medmindre dette arbejde udføres af en installatør
med de nødvendige kvalifikationer.
1.3
Kundeservice
Vaillant A/S
Drejergangen 3 A
DK-2690 Karlslunde
Telefon 46
160200
Vaillant Kundeservice 46
160200
[email protected]
www.vaillant.dk
2
FI, Finland
2.1
Takuu
Takuu vastaa maanne lainmukaisia määräyksiä.
2.2
Asiakaspalvelu
Asiakaspalvelumme yhteystiedot löytyvät takapuolella
mainitun osoitteen alta tai WWW-sivulta osoitteesta
www.vaillant.fi.
3
GB, Great Britain
3.1
Commissioning Checklist
You can find the Commissioning Checklist at the end of this
document.
3.2
Guarantee
Vaillant provides a full parts and labour guarantee for this
appliance for the duration as shown on the enclosed re-
gistration card which must be fully completed and returned
within 30 days of installation. All appliances must be installed
by a suitably competent person fully conversant and in ac-
cordance with all current regulations applicable to the ap-
pliance type installation. In the case of gas appliances the
Gas Safety (Installation and Use) Regulations 1998, and the
manufacturer’s instructions. In the UK competent persons
approved at the time by the Health and Safety Executive un-
dertake the work in compliance with safe and satisfactory
standards. Installers should also be fully conversant with and
competent with all necessary electrical and building regula-
tions that may apply to the installation.
In addition all unvented domestic hot water cylinders must
be installed by a competent person to the prevailing build-
ing regulations at the time of installation (G3). All appliances
shall be fully commissioned in accordance with our installa-
tion manual and Benchmark commissioning check list (this
will be included within the installation manual). These must
be signed and given to the user for safe keeping during the
hand over process. Installers should also at this time advise
the user of the annual servicing requirements and advise of
appropriate service agreement.
Terms and conditions do apply to the guarantee, details of
which can be found on the registration card included with this
appliance. In order to qualify for guarantee after one year the
appliance must be serviced in accordance with our installa-
tion manual servicing instructions. The benchmark service
history should be completed. Note - all costs associated with
this service are excluded from this guarantee.
Failure to install and commission this appliance in compli-
ance with the manufacturer’s instructions will invalidate the
guarantee (this does not affect the customer’s statutory
rights).
3.3
Customer service
For contact details for our customer service department, you
can write to the address that is provided on the back page,
or you can visit www.vaillant.co.uk.
3.4
Benchmark
Vaillant is a licensed member of the Benchmark Scheme.
Benchmark places responsibilities on both manufacturers
and installers. The purpose is to ensure that customers are
provided with the correct equipment for their needs, that it is
installed, commissioned and serviced in accordance with the
manufacturer’s instructions by a competent person approved
at the time by the Health and Safety Executive and that it
meets the requirements of the appropriate Building Regu-
lations. The Benchmark Checklist can be used to demon-
strate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commission-
ing and servicing work in accordance with the Benchmark
Code of Practice which is available from the Heating and
Hotwater Industry Council who manage and promote the
Scheme.
Benchmark is managed and promoted by the Heating and
Hotwater Industry Council.
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