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Troubleshooting

38

Operating and installation instructions 0020248967_00

8

flashes

Communica-
tion fault to 
the Internet 
gateway and/
or to the 
repeater

Check the connec-
tion to the Internet 
gateway and/or to 
the repeater.

8.3  Resetting to factory setting

i

 

Note

All settings will be lost.

1.  Remove the batteries. (Page 41)

Содержание 0020242487

Страница 1: ...ng and installation instructions GB IE Radiator thermostat VR 50 Publisher manufacturer Vaillant GmbH Berghauser Str 40 D 42859 Remscheid Tel 49 21 91 18 0 Fax 49 21 91 18 2810 info vaillant de www vaillant de ...

Страница 2: ...ocuments 9 2 3 Validity of the instructions 9 3 System and product description 10 3 1 Component of the ambiSENSE system 10 3 2 Design of the product 12 3 3 Display 13 3 4 Window opening detector 14 3 5 Radio operation 15 3 6 Flashing sequence of the signal LED 16 3 7 Duty cycle limit 18 3 8 CE marking 19 3 9 Checking the scope of delivery 20 4 Integration into the ambiSENSE system 21 4 1 Pairing 2...

Страница 3: ... operating mode 34 7 2 Setting the temperature 34 7 3 Using the Boost function 35 7 4 Activating deactivating the operation lock 36 8 Troubleshooting 36 8 1 Command not confirmed 36 8 2 Fault messages 37 8 3 Resetting to factory setting 38 9 Care and maintenance 40 9 1 Caring for the product 40 9 2 Changing batteries 41 10 Decommissioning 46 10 1 Decommissioning the product 46 10 2 Recycling and d...

Страница 4: ...warnings The action related warnings are classified in accordance with the severity of the pos sible danger using the following warning signs and signal words Warning symbols and signal words a Danger Imminent danger to life or risk of severe personal injury e Danger Risk of death from electric shock a Warning Risk of minor personal injury ...

Страница 5: ...n the event of inappropriate or improper use damage to the product and other property may arise You can use the radiator thermostat for the time controlled regulation of common radiator valves from the following manu facturers Heimeier MNG Junkers Landis Gyr Duodyr Honeywell Braukmann Oventrop Schlösser Comap Valf Sanayii Mertik Maxitrol ...

Страница 6: ...ation and servicing instructions for the product and any other system components installing and fitting the product in accordance with the product and sys tem approval compliance with all inspection and maintenance conditions listed in the instructions Intended use also covers installation in accordance with the IP class Any other use that is not specified in these instructions or use beyond that ...

Страница 7: ...e of any kind is prohibited 1 3 General safety information 1 3 1 Danger caused by improper operation Improper operation may present a danger to you and others and cause material damage Carefully read the enclosed instructions and all other applicable documents par ticularly the Safety section and the warnings Only carry out the activities for which instructions are provided in these oper ating ins...

Страница 8: ...caused by unsuitable environmental conditions The electronics may be damaged if you install the product in an unsuitable envi ronment Only install the product in dry dust free rooms Ensure that the product is not exposed to constant solar or heat irradiation vibrations or mechanical loads 1 3 4 Regulations directives laws standards Observe the national regulations stand ards guidelines and laws ...

Страница 9: ...applicable documents You must observe all the operating and installation instructions included with the system components 2 2 Storing documents Keep this manual and all other applica ble documents safe for future use 2 3 Validity of the instructions These instructions apply only to Product article number VR 50 0020247920 VR 50 0020242487 ...

Страница 10: ...dio protocol All products in the ambiSENSE room climate solution can be configured using the VRC 700 app on a smartphone You can use the radiator thermostat for the time controlled regulation of the tar get room temperature via the VRC 700 app and adjust the heating times to suit your needs The Boost function means that the radiator can be rapidly heated for a short period by opening the radiator ...

Страница 11: ...imensions of M30 x 1 5 mm Using the adapter that is included in the scope of delivery means that the product can also be installed on Danfoss RA Danfoss RAV and Danfoss RAVL radiator valves The product can automatically decrease the target temperature during ventilation To precisely control the room temperature the optional ambiSENSE VR 51 room ther mostat can record the actual room tem perature c...

Страница 12: ...d product description 12 Operating and installation instructions 0020248967_00 3 3 2 Design of the product 5 1 2 3 4 1 Knurled nut 2 Display 3 System button with signal LED 4 Battery compartment 5 Setting wheel ...

Страница 13: ...248967_00 13 3 3 3 Display i Note The background lighting for the dis play is switched off in Standby mode To activate the background lighting press the setting wheel once VALVE adapt VALVE install MANU BOOST 8 7 6 5 1 2 3 4 1 Operation lock active 2 Automatic decrease active ...

Страница 14: ... is open e g for ventila tion the system automatically lowers the temperature in order to save heating energy and costs No window sensor is required for this function This function is implemented in the ambiSENSE software and is activated by a measured tempera ture drop After the window is closed the product is switched back to the original operating mode When switching to auto matic mode the temp...

Страница 15: ...efore not be ruled out Interfer ences may for example be caused by switching operations electric motors or defective electrical units The range inside buildings may differ con siderably from the range outdoors Except for the transmission power and the recep tion properties of the transceivers envi ronmental influences such as air humidity and structural elements play an important role on site ...

Страница 16: ...ans mission transmission attempt data transmission Wait until the transmission has ended 1 x long period of lighting up green Process con firmed Continue with the opera tion 1 x long period of lighting up red Process failed or duty cycle limit reached Wait for the Duty Cycle interval and try again Brief period of flashing orange every 10 seconds Pairing mode active Enter the dig its of the unit nu...

Страница 17: ...od of lighting up orange after a green or red reception notification Batteries flat Replace the batteries 3 x long period of flashing red Product defective Note the dis play in the App or con tact the spe cialist dealer Lights up 1 x orange and 1 x green after inserting the batteries Test display Once the test display goes out you can continue ...

Страница 18: ... Dura tion Up to 12 hours This does not affect how the product works during this time 3 7 Duty cycle limit The duty cycle limit describes a legally regulated limit on the transmission time of units in the 868 MHz range The aim of this regulation is to guarantee that all units that work in the 868 MHz range work correctly In the frequency range 868 MHz that is used by the product the maxi mum trans...

Страница 19: ... system increased and radio intensive pair ing processes may mean that this limit is not reached If the duty cycle limit is exceeded the signal LED lights up red for one extended period and may indicate that a function is temporarily missing from the product After a short time max one hour the product s function is restored 3 8 CE marking The CE mark shows that the products comply with the basic r...

Страница 20: ... 2014 53 EU The complete text for the EU Declaration of Conformity is available at http www vaillant group com doc doc radio equipment directive 3 9 Checking the scope of delivery Check that the scope of delivery is com plete and intact Number Designation 1 Radiator thermostat 3 Danfoss adapter RA RAV RAVL 1 Danfoss RAV tappet extension 1 Support ring 1 M4 nut 1 M4 x 12 mm fillister head screw 2 L...

Страница 21: ...uctions 4 Integration into the ambiSENSE system 4 1 Pairing To ensure that the product is integrated into the ambiSENSE system and can com municate with other ambiSENSE units it must first be paired to the VR 920 Internet gateway You should therefore first set up the VR 920 Internet gateway via the VRC 700 app in order to be able to use ambiSENSE units in the system Pair the product via the VRC 70...

Страница 22: ...hen the installation assistant in the app requests that you establish the power supply open the product s bat tery compartment and pull the insulat ing strips out of the battery compart ment The motor moves back to facilitate the installation During this time Valve install and the activity symbol are displayed When you are prompted to do so by the installation assistant for the app enter the digit...

Страница 23: ...rtphone to scan the QR code i Note You can find the unit number and the QR code on the enclosed sticker and in the product s battery com partment Wait until the pairing process is com plete The signal LED lights up green The pairing process has been successfully completed The signal LED lights up red The pairing process has failed Try again ...

Страница 24: ...d installation instructions 0020248967_00 5 5 Set up 5 1 Installing the radiator thermostat C A B 1 Turn the thermostat head anti clockwise to the maximum value The thermostat head is now no longer pushing against the valve ...

Страница 25: ...ion nuts Loosen the union nuts in an anti clock wise direction and remove the thermo stat head Conditions Fastening with snap on mounts Turn the union nuts slightly in an anti clockwise direction and remove the thermostat head Conditions Fastening with compression fit tings Undo the screw that is used to hold together the ring fastener that secures the thermostat head Remove the ther mostat head ...

Страница 26: ...ing with set screws Undo the set screw and remove the thermostat head 3 Start the pairing process in the App Page 4 4 Install the product when you are requested to do so in the App during the pairing process 5 Affix the supplied unit number sticker to the battery compartment cover ...

Страница 27: ...instructions 0020248967_00 27 5 A B 6 Use the knurled nut on the radiator valve to install the new radiator thermo stat 5 2 Installing the radiator thermostat with Danfoss adapter 1 Remove the old thermostat head from the radiator valve ...

Страница 28: ...e enclosed adapter for the installation on Danfoss radiator valves Conditions Danfoss RA radiator valve A B 1 2 During the installation ensure that the pins inside the adapter 2 are congru ent to the recesses 1 on the valve Snap the adapter that is suitable for the valve fully into place ...

Страница 29: ...nclosed screw and nut to secure the adapter Conditions Danfoss RAV radiator valve A B 3 1 2 Before the installation mount the tap pet extension 2 onto the valve pin During the installation ensure that the pins inside the adapter 3 are congru ent to the recesses 1 on the valve ...

Страница 30: ...ap the adapter that is suitable for the valve fully into place Use the enclosed screw and nut to secure the adapter Conditions Danfoss RAVL radiator valve 2 1 During the installation ensure that the pins inside the adapter 2 are congru ent to the recesses 1 on the valve ...

Страница 31: ...stallation instructions 0020248967_00 31 5 Snap the adapter that is suitable for the valve fully into place i Note The RAVL adapter is not screwed in 3 Use the knurled nut on the adapter to install the new radiator thermostat ...

Страница 32: ...ons 0020248967_00 5 5 3 Installing the radiator thermostat with support ring 1 If the diameter of the part of the radia tor valve that projects into the radiator thermostat is too small place the sup port ring 1 into the flange before installation ...

Страница 33: ...ptive run by pressing the setting wheel During the adaptive run Valve adapt is shown on the display i Note No other operation is possible dur ing the adaptive run After a suc cessful adaptive run the display switches back to the normal display If the adaptive run was initiated before the installation or if a fault message F1 F2 F3 is displayed press the setting wheel The motor moves back to the Va...

Страница 34: ...pp The temperature setting is retained until the next time a manual change is implemented Press and hold the setting wheel to switch between manual mode and auto matic mode 7 2 Setting the temperature In automatic mode the desired tempera ture Quick Veto that is manually set on the product remains for three hours The set time programme is then reactivated You can also use the VRC 700 app in automa...

Страница 35: ... here In manual mode the temperature is retained until the next time a manual change is implemented Turn the setting wheel clockwise or anticlockwise to manually increase or decrease the temperature of the radia tor 7 3 Using the Boost function The Boost function is used to rapidly heat up the radiator for a short period Briefly press the setting wheel The Boost function is automatically terminate...

Страница 36: ...s operation lock 8 Troubleshooting 8 1 Command not confirmed If at least one transceiver does not con firm a command the signal LED lights up red once the incorrect transmission is completed The reason for the incorrect transmission may be radio interference caused by one of the following Transceiver cannot be reached Transceiver cannot implement the com mand load failure mechanical block age etc ...

Страница 37: ...emperature display Fault Possible cause Remedy F1 Valve drive stiff Check whether the tappet for the heat ing valve is jammed F2 Setting range too big Check the fastening for the radiator thermostat F3 Setting range too small Check whether the tappet for the heat ing valve is jammed Battery volt age low Replace the unit s batteries see sec tion Changing the batteries ...

Страница 38: ...s 0020248967_00 8 flashes Communica tion fault to the Internet gateway and or to the repeater Check the connec tion to the Internet gateway and or to the repeater 8 3 Resetting to factory setting i Note All settings will be lost 1 Remove the batteries Page 41 ...

Страница 39: ... batteries in accordance with the polarity markings and at the same time press and hold the system button for four seconds until the signal LED starts to rapidly flash in orange 3 Release the system button 4 Press the system button again for four seconds until the signal LED lights up green ...

Страница 40: ...40 Operating and installation instructions 0020248967_00 9 5 Release the system button The product restarts 9 Care and maintenance 9 1 Caring for the product Clean the casing with a damp cloth and a little solvent free soap ...

Страница 41: ...stallation instructions 0020248967_00 41 9 9 2 Changing batteries A B 1 Open the battery compartment as shown in the figure 2 Always change all the batteries at the same time Battery type LR06 Mignon AA 3 Do not use rechargeable batteries ...

Страница 42: ... A B 4 Insert the batteries making sure that the poles are the right way round After inserting the batteries the product runs through a self test for approx two seconds Initialisation then takes place 5 After inserting the batteries observe the flashing sequence of the signal LED ...

Страница 43: ... test successful Signal LED lights up orange first and then green Close the battery compartment 9 2 1 Risk of death caused by unsuitable batteries a Danger Risk of death caused by unsuitable batteries If batteries are replaced with the wrong type of battery there is a risk of explosion ...

Страница 44: ... battery type when replacing batteries Dispose of used batteries in accordance with the instruc tions in this manual 9 2 2 Leaking batteries a Danger Risk of chemical burns caused by leaking batteries If the product is not used for sev eral weeks the batteries may leak The battery fluid may cause chemi cal burns ...

Страница 45: ... protective gloves 9 2 3 Batteries Note the battery type as described in these instructions see section Data plate Remove and insert batteries as described in these instructions see section Changing the batteries Do not recharge non rechargeable batteries Remove rechargeable batteries from the product before charging them Do not combine batteries with other battery types Do not combine new and use...

Страница 46: ...ct and dispose of them correctly Remove the batteries if you intend to store the product and not use it for an extended period and or to scrap it Do not short circuit the connection con tacts in the product s battery compart ment 10 Decommissioning 10 1 Decommissioning the product 1 Delete the product in the VRC 700 app 2 Remove the product from the radiator valve 3 Remove the batteries ...

Страница 47: ...ead hand in the product to a collec tion centre for old electrical or elec tronic appliances If the product contains batteries that are labelled with this mark these bat teries may contain substances that are hazardous to human health and the envi ronment In this case dispose of the batteries at a collection point for batteries 11 Customer service The contact details for our customer service are p...

Страница 48: ...type 2 x 1 5 V LR6 Mignon AA Current consumption 120 mA Battery life 2 years IP rating IP 20 Degree of contamina tion 2 Permissible environmental temperature 0 50 C Height 71 mm 2 80 in Width 58 mm 2 28 in Depth 97 mm 3 82 in Weight incl batteries 205 g 7 23 oz Transmission fre quency 868 0 868 6 MHz 869 4 869 65 MHz ...

Страница 49: ...tallation instructions 0020248967_00 49 12 Parameter Value Maximum transmission power 25 mW Receiver category SRD category 2 Range outdoors 300 m 984 ft 3 in Duty Cycle 1 per h 10 per h Mode of operation Typ 1 Connection M30 x 1 5 mm ...

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Страница 52: ...copyright and may be reproduced or distributed only with the manufacturer s written consent We reserve the right to make technical changes Supplier Vaillant Ltd Nottingham Road Belper Derbyshire DE56 1JT Telephone 0330 100 3461 info vaillant co uk www vaillant co uk 0020248967_00 ...

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