Troubleshooting
What is it doing?
Possible causes
Check and correct
Nothing. Connected devices
do not recognize the
microphone.
The microphone cable is not
connected to the AV or
conferencing device.
Verify that the microphone cable is
connected at both ends.
The microphone cable is bad. Check the cable for correct pin-out and
continuity.
The microphone is connected
in an incompatible
environment.
If connecting to a switch, ensure it is an
EasyIP microphone. If connecting
directly to a camera or AV Bridge series
product, be sure it is an EasyUSB
microphone.
EasyIP TableMIC D: The
microphone is not paired to
the conferencing device.
Use the Dante Controller application to
pair the microphone with the
conferencing device.
The connected device does
not recognize the microphone.
The device may have
outdated firmware.
Download the latest firmware from the
device's product page, and update the
device.
The Vaddio Deployment Tool
cannot locate the microphone.
The microphone is an EasyIP
device.
Use the Vaddio Dante Interface
Application to locate the microphone.
Participants at the far end
report no audio.
The microphone is muted.
If the mute indicator light on the
TableMIC is on, it is muted. Tap the
mute indicator on the top of the
microphone to unmute it.
Participants at the far end
report that the audio does not
sound natural.
The audio has not been
adjusted properly for the
room.
Adjust the microphone from the device
that controls it.
The microphone's Home
button does not work, or
behaves unpredictably.
The corresponding OneTouch
trigger has not been set up on
the connected device.
Set up the OneTouch trigger on the
device connected to the microphone.
See
The OneTouch trigger
executes a macro that does
not work properly. For
example, if the macro uses
the
camera home
command,
a home preset must be saved.
On the connected device, test and
debug the macro.
Complete Manual for TableMIC and EasyIP TableMIC D Conference Room Microphones
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