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Correct a Motor Calibration Error
If the web interface presents an error message about the motors, or if the camera's status light is blinking
yellow, you will need to reset the pan and tilt motors.
1. On the Camera Controls page, select Settings to open the pan and tilt settings box;
OR
On the System page, go to the Firmware tab if you are on a different tab.
2. Select Pan-Tilt Reset. The motors recalibrate. This takes a few seconds.
Status Light
The light in the camera's base indicates its current state.
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Blue – Camera is active
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Purple – Standby mode or booting
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Yellow – Firmware update is in progress
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Blinking red – Video mute is on (UC color scheme only)
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Blinking yellow – Motor out of calibration
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Blinking purple – Error
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the indicator light is
off.
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Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera