Audio
What is it doing?
Possible causes
Check and correct
No audio from the speakers
(No far-end audio)
Far-end microphone is muted.
The conferencing window may
show a mute icon for that site's
microphone.
Ask the participants at that site to
unmute their microphone.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Your microphone is muted.
Unmute your microphone.
Remote
What is it doing?
Possible causes
Check and correct
The camera does not respond
to the remote, but the web
interface is available and video
is available.
The remote is not paired to the
camera.
Pair the camera and remote. See
Pairing the Remote to the Camera
.
The batteries in the remote are
dead.
Put new batteries in the remote.
The batteries were installed
incorrectly in the remote.
Install the batteries as shown in the
diagram inside the remote.
The remote is in standby mode. Press the button again.
This is normal, if it has been more than
3 minutes since anyone used the
remote.
Pairing doesn't work. The
camera's light changes from
blinking cyan to blinking blue.
The remote is already paired
with another camera nearby.
Remove and reinstall the batteries in
the remote, then try pairing again.
The camera does not detect the
remote.
Replace the batteries in the remote.
The camera does not respond
to the remote and the indicator
light on the remote is on.
The remote is in the process of
pairing or correcting an internal
error.
Wait until the remote's indicator light
turns off.
Restoring Default Camera Settings
This returns the camera to its original state. If you export the camera's configuration before restoring
factory defaults, you will be able to restore the room label, time zone information, and home information by
importing the configuration afterward.
Using the multifunction button on the back of the camera:
Disconnect the network cable. Then press
and hold the multifunction button while reconnecting the cable. Continue to hold the button for about 10
seconds.
From the web interface:
Log on using the admin account, go to the System page's Firmware tab, and
select Restore Factory Settings.
54
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
