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Contacting Vaddio Technical Support

H

ELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the

Troubleshooting

table in this manual),

we are here to help. You'll find technical support contact information on the Help page. Each product
displays a different link, to provide direct access to the product information.

Viewing Diagnostic Logs

D

IAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.

Note

The log may include large numbers of internal events even when no errors have occurred. Rebooting
generates over 100 log entries.

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Complete Manual for the AV Bridge 2x1 Presentation Switcher

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Содержание AV Bridge 2x1

Страница 1: ...Complete Manual for the AV Bridge 2x1 Presentation Switcher Document 411 0042 30 Rev A March 2020 ...

Страница 2: ...IP Address 11 Initial Access to the Web Interface 11 Setting up the Web Interface 13 Initial Device Set Up Using the Vaddio Deployment Tool 14 Next Steps for New Deployments 15 Setting Passwords and Access 16 Configuring Other Security Settings 17 For Non DHCP Environments Configuring the Device with a Static IP Address 18 Changing the Device s Hostname 18 Optional For DHCP Environments Changing f...

Страница 3: ...41 Locking the Front Panel 41 Customizing Labels 42 System Maintenance 43 Exporting and Importing Configuration Data 43 Updating the Firmware 45 Rebooting 46 Contacting Vaddio Technical Support 47 Viewing Diagnostic Logs 47 Operating the AV Bridge 2x1 48 About Viewing Streams 48 Muting and Video Quick Steps You Can Take from Any Page 49 Working with Cameras 50 Working with Camera Presets 50 Contro...

Страница 4: ...istory 73 help 73 exit 73 Specifications 74 Troubleshooting and Care 75 Power Issues 75 Control Issues 76 Network and Communication Issues 76 Video and Audio Issues 77 Restoring Factory Defaults 77 Restoring Factory Defaults from the Web Interface 77 Restoring Factory Defaults from the Front Panel 77 Operation Storage and Care 78 Glossary 79 Compliance and Conformity Statements 82 FCC Part 15 Comp...

Страница 5: ...ng this product is also available in the smaller stand alone Installation Guide for the AV Bridge 2x1 Presentation Switcher which covers unpacking physical features switch settings installation and initial power up Features n The perfect solution for rooms where you only need two cameras 2x1 video switcher bridges two HDMI cameras or other video sources into a soft client conferencing or IP stream...

Страница 6: ...nd New Zealand 999 8250 009 n AV Bridge 2x1 n PoE power injector with AC cord set s n Half rack mounting kit n 3 position Phoenix style connectors qty 4 n Cat 5 cable 3 ft 0 9 m n USB 3 0 cable type A to type B 6 ft 1 8 m n Quick Start Guide Optional dual half rack and under table mounts are also available on legrandav com Contact us if you can t find the mount you need 2 Complete Manual for the A...

Страница 7: ...am is not available n IP button o Press to display the device s IP address in the streams Press again to dismiss the IP address information o Illuminated Streams and local HDMI output are displaying the IP address o Off Normal display n Reset button o Press to reboot the device o Illuminated Normal operation o Off No power to the device o Blinking Error n Dimensionally enhanced puffy badge We have...

Страница 8: ...devices n HDMI In 1 and HDMI In 2 HDMI video and audio if available from the connected camera or other HDMI source n HDMI Out Output video and audio if available from the selected input n Audio In Mic Line 1 and Mic Line 2 Microphone or other audio inputs Can be configured to supply phantom power n Audio Out Line 1 and Line 2 Far end audio from conferencing application or as configured in the audi...

Страница 9: ...e or better cable and standard RJ 45 connectors 568B termination We recommend using high quality connectors and a high quality crimping tool Caution When building cables for Vaddio products do not use pass through RJ 45 connectors If they are crimped incorrectly they can cause intermittent connections and degrade signal quality Incorrectly crimped pass through connectors can also damage the connec...

Страница 10: ...d for both HDMI inputs The AV Bridge 2x1 does not power the speaker s The HDMI output displays video from the selected source the picture in picture PIP is from the video source not currently selected a camera laptop or other video source 6 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 11: ...ar end PIP Using Dante Devices with AV Bridge 2x1 The AV Bridge 2x1 presentation switcher is compatible with Dante audio products These products connect to the AV Bridge 2x1 over the network To work with Dante devices you will need to download and install the free Dante Controller application from Audinate Pty Ltd www audinate com products software dante controller Things to know about Dante Contr...

Страница 12: ...n Speed 38400 bps Start bits 1 Stop bits 1 Data bits 8 Parity None Flow control None Caution Check your cables Connecting a cable to the wrong port or using the wrong pin out can result in equipment damage and will void the warranty Depending on the equipment connected to the RS 232 port you may need a null modem crossover cable Powering Up Power up the AV Bridge 2x1 and the connected equipment at...

Страница 13: ...l devices that are not set up provides the controls to complete the initial device set up and provides links to each device s web interface See Vaddio Deployment Tool After initial device set up is complete you will also need to complete system administration tasks to define how the device behaves as an element of your network n Network settings Depending on the requirements of your network the de...

Страница 14: ...k About the Vaddio Deployment Tool The Vaddio Deployment Tool simplifies provisioning and system administration for most Vaddio products and provides a shortcut to each device s web interface This tool is available as a free download at https info legrandav com VaddioDeploymentTool Ways the Vaddio Deployment Tool makes your tasks easier n Easily scan your network for Vaddio devices no more complic...

Страница 15: ... the front panel The IP address and other network information is displayed on the video outputs If the IP address is 169 254 1 1 you will need to connect your computer s network port directly to the DATA IN port of the device s mid span power injector After completing the initial device set up you will need to configure the device with a static IP address Work with your network administratior Init...

Страница 16: ...cure and traffic is encrypted however You will need to make the selections that your browser s security message discourages Depending on the browser the warning presents an option to learn more view details or go to the Advanced page When you select this your browser provides an explanation and a button or link to continue to the IP address you entered with a reminder that it may be unsafe Select ...

Страница 17: ...ssword If there are other tasks on the page such as reading and accepting policies and agreements complete them also Note Be sure you have a way to remember the admin password We cannot reset it for you If the password is lost you will need to restore factory defaults The full administrative interface opens when you finish 13 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 18: ... then open it 2 Power up the AV Bridge 2x1 device if you have not done so already 3 On the Find Devices page click Scan If the scan does not locate the AV Bridge 2x1 device your computer may be on a different subnet from the device Click Advanced and specify the appropriate portion of the network to scan 4 In the list of equipment that the scan discovers locate the devices marked Not Set Up 5 For ...

Страница 19: ...the Hostname If additional network changes are required work with the site s network specialist to configure the Luxul switch Do not change network settings without guidance from an on site network specialist Time zone Set the device to the appropriate time zone to ensure that timestamps in the event log are accurate See Specifying Time Zone and NTP Server Room labels Add helpful information such ...

Страница 20: ...erface and for Telnet access to the device n User password When set allows password protected non administrative access to the operator s web interface n Guest access When enabled allows non administrative access to the operator s web interface without a password n Expire idle sessions By default the web interface automatically logs you out after 30 minutes of inactivity 16 Complete Manual for the...

Страница 21: ...ble Telnet access When selected the device accepts Telnet connections Default security related settings n HTTP access is disabled n Telnet access is disabled n Device discovery is enabled Note Consult your network security specialist before changing any of these settings 1 Select Show Advanced Settings The advanced options open 2 In consultation with your network security specialist make the desir...

Страница 22: ...d to configure it with a static IP address To access the device s Networking page during installation skip this procedure if the device has already been in service on this network 1 Connect the device according to the connection diagram but do not connect it to the network 2 Connect the network port on the device to the network port on a computer You may need a crossover cable 3 Open a browser and...

Страница 23: ...address Do not change the IP address subnet mask or gateway You may wish to change the IP addresses of other connected equipment to static addresses as well For all Vaddio products with web interfaces this setting is on the Networking page Adding Room Information ROOM LABELS PAGE Enter information about the location of the equipment and the local IT or A V help line This information will be displa...

Страница 24: ...external events 1 To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 Optional Specify the NTP server to use If you are not sure about this use the default 4 Save your changes 5 To update the system time immediately select Refresh Otherwise the time will update the next time the device contacts the NTP server 20 Complete Manual...

Страница 25: ...iew The Device View window opens Note that AV Bridge 2x1 devices will show the IP address of the Dante chip not device s web server IP address In the screen shot below the device with a Dante chip at 10 30 240 115 is the same device used for the screen shots in this manual at 10 30 240 68 Your devices IP addresses will probably be different from the ones in the screen shots 3 In the Device View wi...

Страница 26: ...the Dante Controller application In the Device View window select the device and go to its Device Config tab The Rename Device option is near the top of the tab 22 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 27: ...rophones Audio Configure streaming Streaming Work with a connected camera Video Inputs Set up transitions between video inputs Video Switching or Video Output Set up keying Graphics Work with the PIP Video Switching or Video Output Create and edit macros programmed sequences of actions assign macros to triggers Control Devices Disable the Swap PIP and Streaming buttons on the front panel User Inte...

Страница 28: ...our devices configured as audio inputs and up to four devices configured as audio outputs n HDMI Left and right audio channels from the two HDMI input devices and left and right audio channels to the HDMI output n Streaming Left and right audio channels for the IP stream and for USB Playback far end audio and USB Record near end audio n Matrix Defines the source vertical axis for each audio output...

Страница 29: ... of a specific audio input or output Move the volume slider associated with the input or output Note Because Dante audio components connect to the network unexpected behavior can occur This can be disruptive if the affected component is a speaker Vaddio recommends muting Dante speakers or turning down their volume to the minimum setting when they are not in use Note For best performance with most ...

Страница 30: ...tion Select a Master Output AEC Reference Analog and Matrix tabs Reduce hissing sounds that microphones pick up Enable Lowpass Filter and specify the highest frequency for the microphone to pick up Analog tab per microphone Reduce low frequency background noise such as heating air conditioning systems that the microphones pick up Enable Highpass Filter and specify the lowest frequency for the micr...

Страница 31: ...AUDIO PAGE ANALOG TAB To supply 48 VDC phantom power to a microphone connected to a Line Mic input check the Phantom Power checkbox below the controls for the appropriate input 27 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 32: ...r specific audio issues on the far end Use the equalizer settings for the analog outputs to attenuate specific frequency ranges This can help if the far end audio includes unwanted elements such as a rumbling HVAC system or a cricket in the room Note Use the equalizer to attenuate undesirable frequency ranges not to boost the desirable frequencies 28 Complete Manual for the AV Bridge 2x1 Presentat...

Страница 33: ...AB If the video lags noticeably behind the audio in the IP stream check the Delay box for the appropriate audio outputs and enter a delay value in milliseconds The delay may differ from one output to the other 29 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 34: ...ify how the AV Bridge 2x1 uses a given audio input locate its row Locate the column representing the desired output and select the table cell where the desired row and column intersect Example In the screen shot below n The left and right USB playback channels feed into all the available audio output channels Left and right channels are separate for the HDMI output and IP stream n The auto mic mix...

Страница 35: ... Output Crosspoint Gain To adjust crosspoint gain between any input and the output to which it is routed right click the table cell in the matrix to open a gain control 31 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 36: ...280x720p at 60 59 94 and 50 fps n 1440x900 at 60 fps n 1280x800 at 60 fps Configuring USB Streaming STREAMING PAGE To change the USB device name Edit the USB Device Name to change the way the AV Bridge 2x1 shows up in your soft client s device selection list To allow soft client control of the audio Check the Enabled box for HID Audio Controls to allow conferencing applications to control the audi...

Страница 37: ... up IP streaming in Easy quality mode 1 Select Easy quality mode 2 Select the desired IP streaming resolution This determines the size of the window in which the stream is displayed 3 Easy quality mode only Select Video Quality 4 Save your changes Pro Tip If streaming video quality is poor try a lower resolution or bandwidth 33 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 38: ...desired resolution 3 Select the desired IP streaming frame rate 4 Select Constant or Variable bit rate 5 Constant bit rate only Set Max Bandwidth 6 Variable bit rate only Set the Quality Quantization slider 7 Save your changes 34 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 39: ...eam source for example demo studio 3 URL The location where the stream can be viewed This will change if you edit the path To view the RTSP stream 1 Open a stream viewer such as VLC Media Player 2 Select Network stream or your viewer s equivalent option 3 Copy the streaming URL from the device s Streaming page and paste it into the viewer as the URL for the network stream 35 Complete Manual for th...

Страница 40: ...nabling it The RTMP stream can only be viewed from the content service provider No local display or preview is available To configure an RTMP streaming service 1 Select RTMP streaming then select Settings 2 Expand the information box for the service 3 Enter the name of the service 4 Paste in the key and URL s provided by the service This key is only used for sending video to the service It is not ...

Страница 41: ... is available but the connected display is blank n To stop the audio portion of the stream but leave the stream running Mute the audio Video continues to stream and local video is still displayed on the connected screen s n To stop sending the stream to a content service provider but make it available as a network stream Change from RTMP to RTSP streaming Local video is still displayed on the conn...

Страница 42: ...for connected Vaddio cameras present the same controls present in the cameras own web interfaces Configuring the Video Output The Video Output page provides controls to configure the video on the local HDMI output Controls include n Resolution frame rate n Color space n Video mute pattern n Video transition effect and time n Keying control and sources n PIP control and layout Graphics and keying a...

Страница 43: ...ansition Time settings are available on the Video Switching page and the Video Output page Working with Graphics GRAPHICS PAGE LIBRARY TAB Use the graphics library to set up keying and placement for on screen graphics To upload a graphics file 1 Select Upload The Upload Graphics box opens 2 Select Choose Files and browse to the file s File type may be png or jpg 39 Complete Manual for the AV Bridg...

Страница 44: ...ame to edit it Select the X to delete the file Setting up Macros and Triggers CONTROL DEVICES PAGE Macros may use any of the device s serial API commands See Serial Command API To edit an existing macro Select the Edit button associated with the macro or select the macro name The macro opens in the Macro Editor To write and test a macro 1 In the Macro Editor area select New 2 Give the macro a brie...

Страница 45: ...Leave this check box unchecked if the cameras should remain powered up Locking the Front Panel USER INTERFACE PAGE Select Lock Front Panel to disable the Swap PIP and Stream buttons The IP and Reset buttons cannot be disabled as they may be needed if the administrator cannot access the device via the web interface or serial API 41 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 46: ...find for example that Podium is a more useful label than Line Mic 1 You can rename n Video inputs n Audio inputs and outputs When in doubt try it Right click the label you want to rename If it is customizable it opens a dialog box 42 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 47: ...d information if you need to restore factory defaults or replace the unit or configure additional devices the same way You can configure several devices the same way by configuring one device exporting its configuration and importing it to the other devices n All the devices must be of the same model n All the devices must have compatible firmware versions installed What is included What is not in...

Страница 48: ...only need to back up the configuration you re done Note This operation does not copy device specific data such as hostname or sensitive data such as passwords To import a configuration 1 Select Import The Import Data box opens 2 Select Choose File and browse to the dat file to be imported 3 Select Begin Importing Data When the import is complete the device reboots and you will need to log in again...

Страница 49: ... of the error message may be very helpful in troubleshooting the problem If the update does not finish successfully contact Vaddio technical support immediately 1 In a separate browser tab or window go to the appropriate product page and download the firmware update file 2 In the Firmware Update pane select Choose File Then browse to the update file and select it 3 Select Begin Firmware Update 4 R...

Страница 50: ...ed to log in again after the reboot If rebooting the device doesn t fix the problem you may need to restore factory defaults Before you take that step back up the configuration If the problem seems related to the device s Dante settings you may need to correct it using the Dante Controller application 46 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 51: ...nt link to provide direct access to the product information Viewing Diagnostic Logs DIAGNOSTICS PAGE If you encounter a problem that you can t solve your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen Note The log may include large numbers of internal events even when no errors have occurred Rebooting generates over 100 ...

Страница 52: ...n The device must be configured to enable IP streaming n You will need to know the streaming URL for the IP stream Contact the system administrator for this information It is available from Streaming page in the admin portion of the web interface n You will need a stream viewer application such as VLC Media Player To view the USB stream Connect your computer to the USB port on the AV Bridge 2x1 an...

Страница 53: ...put or HDMI audio output if you mute audio while playing content from a PC the audio portion of the content is not muted Video remains on unless you mute it also n Change video input Switching Toggle between input 1 and input 2 n Turn keying on off and select keying source When you change the video input you may want to change keying as well n Turn the PIP on off and select PIP layout Tailor the P...

Страница 54: ...e camera s capabilities Working with Camera Presets HOME PAGE USER OR GUEST ACCESS If presets have been defined for the selected video input they are available on the Home page The administrator has the option to customize the labels for the video inputs and the presets for each Controlling Movement CAMERA PAGE USER OR GUEST ACCESS The Camera page presents the same controls that are available from...

Страница 55: ...nels available on this page Working with Macros MACROS PAGE USER OR GUEST ACCESS Macros provide shortcuts for common sequences of actions For example the system administrator might create a macro that moves and zooms a camera to frame the presenter at the podium then switches to that camera and the podium microphone If macros have been defined you can select them from the Macros page 51 Complete M...

Страница 56: ...terface When the system is in standby no audio or video is sent or received and most of the web interface controls are unavailable Depending on how the device is configured connected cameras may also go to standby mode See Configuring Standby Behavior 52 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 57: ...g a question mark as a command or command parameter will bring up a list of available commands subcommands or command parameters For example returns all top level commands system returns the valid subcommands for the system command and system reboot returns the parameter available for the system reboot command n CTRL 5 clears the current serial buffer on the device Typographical conventions n x y ...

Страница 58: ...record_left usb3_record_right USB3 Record left and right output channel ip_out_left ip_out_right Left and right channels of the IP stream s audio hdmi_out_left hdmi_out_right Left and right channels of the HDMI audio output dante_out_ 1 4 Dante audio outputs 1 through 4 speakers Options get Returns the current volume of the specified channel up Increases the volume of the specified channel by 1 dB...

Страница 59: ...d left and right output channel ip_out_left ip_out_right Left and right channels of the IP stream s audio hdmi_out_left hdmi_out_right Left and right channels of the HDMI audio output dante_out_ 1 4 Dante audio outputs 1 through 4 speakers Options get Returns the current mute state of the specified channel on Mutes the audio for the specified channel off Unmutes the audio for the specified channel...

Страница 60: ...nd 2 microphones or other inputs usb3_playback_left usb3_playback_right USB3 Playback left and right input channels Not permitted to be routed to USB Record hdmi_in_ 1 2 _left hdmi_in_ 1 2 _right HDMI inputs 1 and 2 left and right channels dante_in_ 1 4 Dante audio inputs 1 through 4 microphones Options get Returns the routing for the specified output set Sets the routing for the specified output ...

Страница 61: ...sb3_playback_left usb3_playback_right USB3 Playback left and right input channels hdmi_in_ 1 2 _left hdmi_in_ 1 2 _right HDMI inputs 1 and 2 left and right channels dante_in_ 1 4 Dante audio inputs 1 through 4 microphones Options get Returns the routing gain from the specified input to the specified output set 12 00 12 00 Sets the routing gain from the specified input to the specified output Valid...

Страница 62: ...ble IP Video_Mode Video quality mode selected preset or custom USB Active Specifies whether USB streaming is active in a conference USB Device The USB device name USB Frame_Rate The current frame rate for the USB stream If the USB stream is not active the frame rate is 0 USB Resolution The current resolution for the USB stream If the USB stream is not active the resolution is 0x0 USB Version The U...

Страница 63: ...eaming ip enable toggle has the same effect as selecting the Enable IP Streaming checkbox in the web interface Example streaming ip enable on OK Enables IP streaming streaming ip enable get enabled true OK Returns the current state of IP streaming camera home Moves the specified camera to its home position Synopsis camera 1 2 home Required 1 2 Specify the camera to control Example camera 1 home Mo...

Страница 64: ...ight using a speed of 20 camera 1 pan stop Stops camera 1 s horizontal motion camera tilt Moves the specified camera vertically Synopsis camera 1 2 tilt up speed down speed stop Required 1 2 Specify the camera to control Options up Moves the camera up down Moves the camera down stop Stops the camera s vertical movement speed 1 20 Optional integer 1 20 specifies the speed for up or down movement De...

Страница 65: ...ms the camera in out Zooms the camera out stop Stops the camera s zoom movement speed Optional integer 1 7 specifies the speed for zoom movement Default speed is 3 Examples camera 1 zoom in Zooms camera 1 in at the default speed camera 2 zoom out 7 Zooms camera 2 out using a speed of 7 camera 2 zoom stop Stops camera 2 s zoom motion 61 Complete Manual for the AV Bridge 2x1 Presentation Switcher ...

Страница 66: ...ra uses Tri Synchronous Motion to move to this position using the specified speed Valid only for cameras that have the Tri Synchronous Motion feature save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera 2 preset recall 3 OK Moves camera 2 to its stored preset 3 camera 2 preset store 1 OK Saves camera ...

Страница 67: ...o 11 detail Returns the detail value as an integer 0 to 15 chroma Returns the chroma value as an integer 0 to 14 wide_dynamic_range Returns the current state for Wide Dynamic Range on or off Returns null if the camera does not support this feature all Returns all current CCU settings Examples camera 3 ccu get iris iris 6 OK Returns the current iris value camera 3 ccu get red_gain red_gain 201 OK R...

Страница 68: ...off Can only be used when wide dynamic range mode is off iris 0 11 Iris value integer 0 to 11 Can only be used when auto iris is off auto_iris on off Auto iris state on or off Disables manual iris and gain when it is on gain 0 11 Gain value integer 0 to 11 Can only be used when auto iris is off detail 0 15 Detail value integer 0 to 15 chroma 0 14 Chroma value integer 0 to 14 wide_dynamic_range on ...

Страница 69: ...1 2 Specify the camera to control Options recall factory 1 6 recall custom 1 3 Recalls the camera to the specified scene factory 1 6 or custom 1 3 store custom 1 3 Saves the current scene as the specified custom scene Examples camera 2 ccu scene recall factory 2 OK Sets camera 2 to use factory CCU scene 2 camera 2 ccu scene store custom 1 OK Saves the current CCU scene to camera 2 as its custom CC...

Страница 70: ...camera is in manual mode speed 1 8 Optional integer 1 8 specifies the speed for changing focus stop Stops the camera s focus movement mode auto manual get Specifies automatic or manual focus mode or returns the current focus mode Examples camera 3 focus near OK Brings the focus near at the default speed camera 3 focus far 7 OK Moves the focus farther from the camera at a speed of 7 camera 3 focus ...

Страница 71: ...xamples camera 1 comm host get host 10 30 240 160 connected OK camera standby Set or change standby status for the specified camera Synopsis camera 1 2 standby off on toggle get Required 1 2 Specify the camera to control Options off Brings the camera out of standby mode on Stops video and puts the camera in standby mode toggle Changes the camera s standby state if it was not in standby mode it ent...

Страница 72: ...ce of the PIP on Enables the PIP off Disables the PIP toggle Changes the state of the PIP layout layout uppper_right lower_right lower_left upper_left top_bottom left_right Specifies the screen lay out The PIP may be in any corner of the screen or the screen may be split vertically or horizontally Examples video program pip get source input2 OK Returns the source of the PIP video program pip layou...

Страница 73: ...ly muted Note that individual video channels may be muted however If the two commands above were issued in the sequence shown the audio from Input 1 would be muted although video is not globally muted video type Gets or sets the video type camera or other video source of the specified channel Synopsis video channel type get set camera video Channels input1 Video from HDMI input 1 input2 Video from...

Страница 74: ...destination ip Options count The number of ECHO_REQUEST packets to send Default is five packets size The size of each ECHO_REQUEST packet Default is 56 bytes destination ip The IP address where the ECHO_REQUEST packets will be sent Examples network ping 192 168 1 66 PING 192 168 1 66 192 168 1 66 56 data bytes 64 bytes from 192 168 1 66 seq 0 ttl 64 time 0 476 ms 64 bytes from 192 168 1 66 seq 1 t...

Страница 75: ...ce to standby mode off Brings the device out of standby mode toggle Changes the device s standby status Examples system standby get Returns the factory reset status in this form standby off the device is not in standby mode system standby on Immediately sets the device to standby mode system reboot Reboots the system either immediately or after the specified delay Note that a reboot is required wh...

Страница 76: ...et hardware off OK Returns the factory reset status This evaluates the most recent system factory reset on or off command if one has been received then reads the rear panel DIP switches and returns the status on if they are all in the down position system factory reset on factory reset software on factory reset hardware off OK Enables factory reset upon reboot Note This command does not initiate a...

Страница 77: ...unctionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command line absolute as per history command 3 Substitute the command line entered 3 lines before relative help Displays an overview of the CLI syntax Synop...

Страница 78: ...IP audio stream Two balanced line level outputs Dante compatible Control Browser based user interface for configuration and administration front panel controls for IP address toggle power reset and factory reset Telnet and RS 232 for external control Input Power PoE Phantom Power to Microphones 48 VDC 10 mA Height 1 72 in 4 4 cm Width 8 38 in 21 3 cm Depth 6 0 in 15 2 cm Weight 2 65 lb 1 2 kg or 1...

Страница 79: ...e to confess having made more than a few almost good cables It happens Power Issues What is it doing Possible causes Check and correct Nothing The buttons do not light up Power is not connected Check the connections from the wall outlet to the PoE power injector and from the power injector to the device The wall outlet is not active Check by finding out if it powers something else such as a laptop...

Страница 80: ...device is not connected to the network Check the device s IP address If it is 169 254 1 1 the device is not connected or is on a non DHCP network and needs to be configured with a valid IP address Check using a known good cable Verify that the device is correctly configured for the network See For Non DHCP Environments Configuring the Device with a Static IP Address The device is not at the IP add...

Страница 81: ...s passwords device hostname and IP streaming path and URL are not You can restore factory defaults from the web interface serial API or the device s front panel Restoring Factory Defaults from the Web Interface SYSTEM PAGE 1 If you have customized the device s room label or behavior settings and will want to restore them export the configuration See Exporting and importing configuration data 2 Sel...

Страница 82: ...of the following conditions n Temperatures above 40 C 104 F or below 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n In any mode of transportation with Tom Hanks n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside 78 Complete Manual for the AV Bridge 2x1 Pres...

Страница 83: ...or conferencing microphones echo cancellation Audio processing that subtracts the far end speaker audio from the sound that your microphone picks up F far end conferencing A location in the conference other than the one where you are Far end video is what you typically see in a conference the people at the other end of the call felis catus What the internet is made of full duplex Simultaneous two ...

Страница 84: ...oE Power over Ethernet a means of powering a device using its network connection Requires a mid span power injector PoE and PoE deliver more power than PoE R RCLB Really Cool Logo Badge A visual cue that the device is a genuine Vaddio product Accept no substitutes RTMP Real Time Messaging Protocol Used for livestreaming video and audio if available to a service such as YouTube Live RTSP Real Time ...

Страница 85: ...r speed USB protocol good for audio but offers lower maximum resolutions for video conferencing USB 2 products can be connected to USB 2 or USB 3 ports on your computer USB 3 A high speed USB protocol capable of handling high quality video and audio as in conferencing applications USB 3 products should be connected to USB 3 ports performance may be degraded otherwise USB playback Audio from other ...

Страница 86: ...io communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of...

Страница 87: ... radio interference in which case the user may be required to take adequate measures Standard s To Which Conformity Is Declared EMC Directive 2014 30 EU EN 55032 2015 Conducted and Radiated Emissions EN 55024 November 2010 Immunity IEC 60950 1 2005 2nd Edition Am 1 2009 Am 2 2013 Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Safety IEC 62368 1 2014 2nd Edition Safety 83 Complete Manual ...

Страница 88: ...ristoforetti Bottom center US astronaut Terry Virts top left cosmonauts Alexander Samokutyaev and Anton Shkaplerov By NASA https www flickr com photos nasa2explore 16166230844 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca Parmitano Expedition 36 flight engineer outside the International Space Station By NASA http spaceflight nasa gov gall...

Страница 89: ...t them PLEASE 75 RS 232 pin out 8 camera home command 59 camera presets 50 cameras 38 50 controlling 38 50 capabilities 1 74 CCU scenes 65 custom 65 recalling 65 CCU settings 62 64 chroma setting 63 64 cleaning 78 color settings 63 64 command history 73 commands 54 67 69 73 compatibility browsers 10 conferencing application 48 configuration data 44 exporting 44 importing 44 configuration saving or...

Страница 90: ...tatic 19 configuring 18 conflicts preventing 18 Dante device discovering 21 default 10 18 discovering 10 Vaddio device discovering 11 IP streaming 33 37 48 58 59 enabling 37 latency 48 settings 33 58 59 viewing 48 iris settings 63 64 K keying 39 graphics library 39 L labels 19 42 browser tab 19 inputs outputs presets 42 room 19 lighting settings 63 65 lip sync 29 log files 47 login 10 low pass fil...

Страница 91: ...ion 48 resolution 33 IP streaming 33 restoring a configuration 43 44 restoring default settings 72 77 RJ 45 connectors 5 room information 19 Room Labels page web 19 routing audio 30 RS 232 4 8 53 cable pin out 8 communication settings 8 port 4 S safety information 5 78 saving a configuration 43 Security page web 16 17 self signed certificate 11 serial command API 53 settings default restoring 72 s...

Страница 92: ...ing 48 user login 10 default 10 user password 16 changing 16 V Vaddio Deployment Tool 10 14 check for the latest version 14 features 10 initial device set up 14 Variable Bit Rate IP streaming setting 33 version firmware 72 video 38 39 69 inputs 38 muting 69 transitions takes configuring 39 type 69 Video Inputs page web 38 Video Outputs page web 39 Video Quality IP streaming setting 33 Video Switch...

Страница 93: ...support information and more 2020 Legrand AV Inc Vaddio is a registered trademark of Legrand AV Inc Audinate the Audinate logo and Dante are registered trademarks of Audinate Pty Ltd All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending Commercial AV Brands Chief ...

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