Audio
What is it doing?
Possible causes
Check and correct
No audio from the speaker (far-
end audio)
Far-end microphone is muted
(the conferencing window may
show a mute icon for that site's
microphone)
Ask the participants at that site to
unmute their microphone.
Speaker is not connected.
Check all connections carefully.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Microphone is not connected.
Check all connections carefully.
Your microphone is muted.
Unmute your microphone.
Status Indicator Light
The light in the camera's base indicates its current state.
n
Blue – Camera is active
n
Purple – Standby mode or booting
n
Yellow – Firmware update is in progress
n
Blinking red – Video mute is on (UC color scheme)
n
Blinking yellow – Motor out of calibration
Caution
Do not disconnect either end of the camera cable while the indicator is yellow, showing a firmware update
in progress. Interrupting a firmware update can make the camera unusable.
Note
The camera's status indicator light can be configured to remain off when the camera is powered up. The
camera may be sending video even if the light is off.
Correct a Camera Motor Calibration Error
If the camera's web interface presents an error message about the motors, or if the camera's status light is
blinking yellow, you will need to reset the pan and tilt motors.
To reset the pan and tilt motors using the IR Remote Commander:
Point the remote at the camera and press the Pan-Tilt Reset button.
Note:
Because the infrared pulse from the remote is not a tight beam, this may cause other cameras in the room
to do a pan-tilt reset at the same time.
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Complete Manual for EasyIP Systems
