6 Trouble-shooting
▸ Wipe off with a wet cloth and then polish with a dry cloth or the soft side of a suitable
cleaning sponge.
Only use the cleaning agents and methods recommended on our
«Homepage»
.
5.1
OptiGlass
Unsuitable cleaning agents may attack and damage the coating.
6
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full and the serial number (FN), which can be found on the identification
plate, and call Customer Services.
6.1
Error messages
Display
Possible cause
Solution
flashes alternately
with the power level
▪
Cookware is not suitable for
use with induction hobs.
▸ Use suitable magnetic
cookware. See «Cook-
ware» section.
▪
Cookware is too small for the
cooking zone selected.
▸ Ensure cookware corres-
ponds to the size of the
cooking zone.
illuminates.
▪
The childproof lock is activ-
ated.
▸ For operating the appli-
ance with the childproof
lock activated, see the
«Operating the appliance»
section.
▸ Switch the childproof lock
off.
A continuous acoustic
signal is emitted,
flashes and the appli-
ance switches off.
▪
A button or a slider was
touched for longer than
10 seconds.
▪
Object (e.g. pan, dish) on the
control panel.
▪
Food boiled over on to the
control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
18
