8 Trouble-shooting
8
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full (message and E numbers) and then call Customer Services or report it
to us online.
8.1
Error messages
Display
Possible cause
Solution
flashes alternately
with the power level
▪
Cookware is not suitable for
use with induction hobs.
▸ Use suitable magnetic
▪
Cookware is not standing on
the cooking zone area.
▪
Cookware is too small for the
cooking zone area selected.
▸ Ensure cookware corres-
ponds to the size of the
cooking zone area.
illuminates
▪
The childproof lock is activ-
ated.
▸ See how to operate appli-
ance with childproof lock
activated (see page 18).
▸ Switch the childproof lock
A continuous acoustic
signal is emitted and
flashes.
▪
A button or a slider was
touched for longer than
10 seconds.
▪
There is boiled-over food on
the control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
flashes
▪
The excess temperature pro-
tection of a cooking zone
area was triggered.
▸ Allow the cooking zone
area to cool down.
▸ Continue cooking on a dif-
ferent cooking zone area.
▸ Check cookware.
▪
An object (e.g. paper) under-
neath the hob is obstructing
the air intake.
▸ Remove any objects in the
drawer underneath the
hob.
▸ Touch any button to ac-
knowledge the error.
▸ After 10 minutes the appli-
ance can be used again
as normal.
▪
Ventilation is defective.
▸ Note down the error mes-
sage in full and the serial
number (SN) of the appli-
ance.
▸ Contact Customer Ser-
vices.
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