11 Trouble-shooting
Malfunction
Possible cause
Solution/Measures
The illumination is
not working.
▪
Sabbath mode is active.
▸ Hold the
button depressed
for 3 seconds.
▪
If the illumination turns on: The
problem is remedied.
▪
If the appliance switches off
(«OF» in the display):
▸ Switch the appliance back on
again and contact Customer
Services.
▸ Check whether an air flow
is perceptible at the air
outlets in the room con-
cerned.
▪
If yes: Door sensor is faulty
(message A1 or A2).
▪
If no: LED illumination is
defective.
▸ Contact Customer Services.
Illumination is flash-
ing.
▪
Appliance door is left open
for longer than 3 minutes.
▪
Appliance door was not
closed properly.
▸ Close the appliance door.
Illumination is flash-
ing and an acoustic
signal is emitted.
▪
Appliance door is left open
for longer than 5 minutes.
▪
Appliance door was not
closed properly.
▪
Door sensor is faulty.
▸ Close the appliance door.
–
If the alarm is still being emit-
ted:
▸ Touch any button to acknow-
ledge the alarm.
▸ Check the door seal, contents
and installation situation for any
obstructions.
–
After acknowledging 3×, an
error message appears: A1
or A2.
▸ Contact Customer Services.
Malfunction
Possible cause
Solution/Measures
Refrigerator compart-
ment illumination is
on when the door is
closed.
▪
Installation temperature of
below about 13°C.
▸ No action necessary.
–
Normal appliance behaviour.
The appliance protects the
food from temperatures that
are too cold through additional
heat input.
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