17 Service & Support
17
Service & Support
The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.
Information on the V-ZUG warranty can be found at
→Warranty information. Please read this information carefully.
Please register your appliance straightaway online at
→Warranty registration. This will allow you to take advantage of the best possible support
in the event of a fault in the appliance during the guarantee period. You will require the
serial number (SN) and appliance designation to register your appliance. You will find
them on the identification plate of your appliance.
My appliance information:
SN:
__________________________
Appliance
: ________________________________
Please have this appliance information to hand when contacting V-ZUG. Thank you.
Identification plate
▸ Open the appliance door.
–
The identification plate is located bot-
tom right.
The SN can also be retrieved as follows:
▸ Hold the
button depressed until «Settings – SN 12013 000123» appears in the
TouchDisplay.
Your repair order
At
→Service→Service number you will find the telephone number of your
nearest V‑ZUG service centre.
Technical questions, accessories, warranty extensions
V-ZUG is happy to help you with any general administrative or technical queries, to take
your orders for accessories and spare parts and to inform you about our progressive
service agreements.
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