11938027 Rev A
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© 2016 UTC RETAIL
Technical Specifications
3190 Series Touch Screen POS Workstation
Processor
Intel
Pentium
G4400 Dual Core 3.3 GHz with 3M Cache or higher
Storage
Hard disk drive (HDD), 500GB SATA III or larger
Solid State Drive (Optional); Second HDD (Optional)
Memory
Up to 16GB DDR3L DRAM (2 SO-DIMM slots)
Input/Output
(1) Cash drawer port, +24VDC
(4) RS232 serial ports on rear I/O panel, (3 powered, BIOS selectable)
(5) USB ports on rear I/O panel and (1) on front I/O panel. (One port on rear panel is USB 3.0)
(1) SVGA port
(1) 10/100/1000 Base-T Ethernet port
(1) Audio Line-out jack
Display
Size/type:
Pixels/resolution:
15 in. (38 cm) TFT LCD flat panel
1024 x 768 pixels
Touch Screen
Touch screen: 5-wire resistive (COM5 interface) or Projected Capacitive Multi Touch (PCAP) (USB
interface)
Mechanical Features
Safety:
Dimensions:
Weight:
UL60950 Listed
15 in. (38 cm) wide x 17 in. (43 cm) high x 15 in. (38 cm) deep
~17 lbs(7.7 kg)
Optional Features
MSR:
Rear Customer Display:
Internal WLAN:
ID Tech, 3-track (USB interface)
2x20 VFD, 10.5mm x 5.5mm character size (RS-232)
Factory installed, 802.11 b/g/n
Power Requirements
110 VAC, 60 Hz
0.5A (typical)
RoHS
Compliant
Operating System and Drivers
The 3190 Series is typically shipped with an operating system and specific drivers installed. Individual video, audio,
network, etc. drivers can be downloaded from the UTC RETAIL website at:
www.utcretail.com
.
Installing Customer-Specific Applications
It is suggested that all applications be fully tested on the 3190 Series product to ensure that there are no hardware
conflicts. This is typically done prior to store installation and within a technical environment.
Care and Cleaning
Never use pens, pencils, fingernails, or other sharp objects on the Touch Screen.
These will damage the screen and
void the product’s warranty.
Turn the unit OFF before cleaning the screen or case. Any standard glass cleaner can
be used to clean the touchscreen, but avoid products containing ammonia. Always spray the glass cleaner on the
cloth or towel and then clean the touch screen. Glass cleaner sprayed directly on the monitor could possibly leak
inside a non-sealed unit and cause damage.
Diagnostics and Troubleshooting
WARNING:
Unauthorized service will automatically void the warranty on the product(s).
Contact UTC
RETAIL Technical Support at 1.800.349.0546 or (585) 924.9500 if you have any questions.
System Boot
The 3190 POS has a BIOS that is based upon the Unified Extensible Firmware Interface (UEFI) specification. This
new power-up specification allows for a much faster system boot to the Windows
®
Desktop.
