Instrument Warranty
All
USTER®
instruments are covered by a limited warranty, conditions of which may vary according to local
laws.
We are required by current U.S. regulations to call this a "Limited Warranty" because there are ways a user
might cause damage to this equipment that are completely beyond our control. Uster Technologies, Inc.
assumes no responsibility for the customer's process, facilities, or personnel. The customer is liable for
damage of this sort. Failure to supply specified electrical and air requirements will void the warranty.
The warranty period is 12 months from the date the instrument is installed at the purchaser’s site, or 18
months from the date the instrument is shipped from the Uster Technologies, Inc. factory.
Further, Uster Technologies, Inc. will replace externally undamaged glass electrodes, measuring cells, and
electron tubes within 6 months of delivery if test results reveal manufacturing faults or insufficient life.
Upon written request of the purchaser within the warranty period, we will repair or replace (at our
discretion) any instrument or part that fails in normal use as a result of improper design, faulty materials, or
faulty workmanship. Replaced parts shall become the property of Uster Technologies, Inc.
In the event that the defective part/instrument must be returned to the factory for repair, transport both ways
shall be at the cost and risk of the purchaser. Also the costs of dismantling and re-erection of the defective
part are to be carried by the purchaser. If, for any reason beyond our control, such part cannot be repaired
or replaced at our factory all additional costs resulting therefrom shall be borne by the purchaser.
The purchaser shall not be entitled to claim any further indemnity for deficiencies in the goods delivered, in
particular for damages or for cancellation of the contract.
All contractual obligations of the vendor expire unless the purchaser advises Uster Technologies, Inc. of any
claims arising under the guarantee in writing before expiry of the warranty period.
Excluded from the warranty are defects and losses resulting from improper storage, natural wear, improper
maintenance, failure to observe the operating instructions, excessive loading, the user of unsuitable media,
the influence of chemical or electrolytic action, unsatisfactory building or erection and commissioning work
not undertaken by Uster Technologies, Inc., or other reasons beyond our control.
The vendor’s liability shall cease if the purchaser or a third party undertakes changes or repairs to the goods
without the written consent of Uster Technologies, Inc., or if such goods are resold by the purchaser to a
third party without an agreement from the Uster Technologies, Inc.
For materials or goods supplied by third parties, the Uster accepts liability only to the extent of the
guarantees provided by such third parties.
REMEDY FOR REPLACEMENT: At Uster Technologies, Inc.'s option, the software will be replaced or the
price refunded if there is a defect. This warranty is void if the failure of the software occurs due to abuse or
misapplication. Replacement software will be warranted for the remainder of the original warranty period
or thirty (30) days, whichever is longer.
GENERAL TERMS: This license agreement is governed by the laws of the State of Tennessee, USA.
COPYRIGHT: Uster Technologies, Inc. is the owner of the programs and documentation. U.S. Copyright
laws apply. You must treat this software and its documentation as any other copyrighted material.
By using the software, you acknowledge that you have read this agreement, understand it and agree to be
bound by its terms and conditions. You further agree that it is the complete and exclusive statement of the
agreement between you and Uster Technologies, Inc. and supersedes any earlier proposal or prior
arrangement, whether oral or written, and any communications between us relative to the subject matter of
this agreement.
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