802.11g 54Mbps USB Adapter User Guide
Contents:
About the 802.11g
54Mbps USB Adapter
Network Configuration
and Planning
Adapter Installation and
Configuration for
Windows 98SE/2000/Me/
XP
Navigating the Wireless
Configuration Utility
Troubleshooting
Product Specifications
for 802.11g 54Mbps
USB Adapter
U.S. Robotics
Corporation Limited
Warranty
802.11g 54Mbps USB Adapter User Guide
Troubleshooting
I plugged in the 802.11g 54Mbps USB Adapter but I do not see the Configuration
Utility icons.
Possible Solution:
If you installed the 802.11g 54Mbps USB Adapter without installating the software and
drivers first, you will not see the Configuration Utlity. If the Installation CD-ROM is in your
CD-ROM drive, remove it. Insert the Installation CD-ROM into your CD-ROM drive,
select your product, and then click
Software
. Click
802.11g 54Mbps USB Adapter
Utility and Drivers
. Follow the on-screen instructions to finish the installation procedure.
If you are prompted, restart your computer.
Windows could not locate the drivers for the 802.11g 54Mbps USB Adapter.
Possible Solution:
The software must be installed before the 802.11g 54Mbps USB Adapter is connected to
your computer. Click
Cancel
on the Windows driver screen, unplug the 802.11g 54Mbps
USB Adapter from your computer, and perform the Installation Procedure again, making
sure to install the software and drivers first.
I cannot connect to the Internet.
Possible Solution:
Check the Configuration Utility icon for the 802.11g 54Mbps USB Adapter in the system
tray to confirm the connection status. If you are connected to your Wireless Router, the
icon will be green or yellow. If the icon is red, open the Configuration Utility and scan the
area so that you can connect to the correct wireless network.
Possible Solution:
Try performing the ping procedure to make sure you can connect with different areas of
the wireless network and the Internet. If at any time during the ping procedure you do
not receive a return message for a successful ping, this means that you cannot connect
to that IP address. After you have made the corrections, continue with the ping
procedure.
1. Click Windows
Start
and then click
Run
. In the Run dialog box, Windows 98 and
Me users should type
command
and click
OK
. Windows 2000 and XP users
should type
cmd
and click
OK
.
2. At the command prompt, type
Ping 127.0.0.1
This is your local host address and
this will ensure that the TCP/IP protocol is installed and functioning properly. If
you cannot complete this ping, reinstall the TCP/IP protocol on your computer.
Refer to your operating system’s documentation for instructions.
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