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T
ROUBLESHOOTING AND
O
NLINE
H
ELP
R
ESOURCES
71
Internet FTP
The FTP site contains the same files as the
BBS site. FTP to ftp.usr.com.
Internet on Demand
Provides automatic technical support through a
library containing product information, quick
reference cards, and installation help. To
obtain an index of available documents, send a
blank
e-mail to [email protected]. To have a
document e-mailed to you, send the
document's number as the subject.
World Wide Web
A U.S. Robotics Home Page containing the
same information as the Internet on Demand
listing as well as information about U.S.
Robotics. Log on to http://www.usr.com.
(correct web address?)
CompuServe
Access U.S. Robotics Support and Service by
selecting GO USRobotics.
America Online
Connect to U.S. Robotics through America
Online. Go to the Keyword field and type
USROBOTICS to connect to various U.S.
Robotics resources, such as file libraries,
message boards, online customer support, and
product announcements.
Fax and Technical Support Hotline
Technical questions about U.S. Robotics
modems can also be answered via fax or by
technical support representatives.
Fax
(847) 676-7323
Standard Voice Support (847) 982-5151