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Environmental Monitoring System 400

TM

Thank you for purchasing the Environmental Monitoring System (EMS) 400

TM

 from 

Upsite Technologies

®

. This guide describes how to install and configure your unit.

If you need further assistance, please contact us via email at [email protected] 
or call us at 1.888.982.7800.

Installation Supplies

Included with the EMS 400

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EMS 400

TM

 device

24VDC power adapter
CAT 6 crossover network cable
Three 900MHz antennas

Available from Upsite, sold separately

Rack mount bracket
Rack mount tabs
Wall mount bracket
WireFree sensors as necessary for your application

Additional Supplies

18 – 22 AWG ground wire
18AWG shielded twisted pair stranded copper wire — no more than 2000 ft (610 m) 
(Modbus RTU communication via EIA-485 port)
Straight-through CAT5 cable
Straight-through, nine-pin serial cable

Network Communications Information

Consult your IT administrator and determine the following network settings  
for your EMS 400

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:

IP Address  ___________________________________________________________________

Subnet Mask  _________________________________________________________________

Default Gateway  ______________________________________________________________

Q U I C K   S T A R T   G U I D E

8. Once you have assigned data and saved your changes for every page, your sensor 

discovery is complete. Be sure to save a copy of your system configuration in a safe 
location, should you ever need to reinstall it on this or another EMS 400

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.

Troubleshooting

Basic EMS 400

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 troubleshooting information is included here. More in-depth 

troubleshooting is available in the EMS 400

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 User Guide, which can be found online at 

www.upsite.com. 

Sensors Are Not Automatically Discovered by the EMS 400

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If an installed WireFree sensor is not detected by the EMS 400

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, it is either too far 

away from the EMS 400

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, or there is an obstruction in its path. To determine the 

source of the problem, remove the sensor from its installed location and place it near 
the EMS 400

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. If it’s then discovered by the EMS 400

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:

  Its desired location may be too far away. Move the sensor away from the  

EMS 400

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 in small increments. This will help you determine the distance  

threshold of the sensor.

  An obstruction is blocking the signal. Find another suitable location for the  

sensor that avoids the obstruction.

  If it’s a single sensor application, installing a 900MHz sensor may be more  

cost-effective than a repeater. 

If the sensor is still not discovered by the EMS 400

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:

  Verify the sensor’s serial number. Make sure you’re looking for the correct sensor at 

that position.

  Remove the sensor’s cover and make sure the battery pull tab has been completely 

removed. 

  Check to see that the heartbeat LED is blinking, once every 10 seconds. You’ll find 

the red LED in the bottom right corner of the circuit board.

  If the red LED is not blinking, ensure there is not a gap between the battery clips 

and the side of the battery. Remove the battery, gently squeeze the clips in, and 
replace the battery.

  Check the battery’s voltage. If the battery is reading a low voltage (lower than 

3.4VDC), replace the battery with a 3.6V lithium AA battery.

Sensor Battery Issues

When you replace the battery, replace it with a 3.6V lithium battery. WireFree sensors 
will NOT operate with a standard alkaline AA cell. 

Make sure you replace the battery with the terminals facing the correct direction.  
The sensor will not function if the battery is inserted backwards.

3. The sensor discovery wizard will launch. Click the Begin Discovery button.

4. The EMS 400

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 will locate all sensors within its antenna range. They will all list in the 

modal window. Note each sensor has a check box next to it. If you would like the 
sensor to be associated with this EMS 400

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, leave the checkbox checked. Uncheck the 

boxes next to the sensors that should NOT be configured within this EMS 400

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 at this 

time. Once you’ve made your selections, click the Configure Selected Sensors link.

5. From this screen you have two options:

a.  Configure the discovered sensors individually. Click the skip button and sensor 

discovery is complete. Proceed to the Sensors page in the main left hand 
navigation and use the links there to configure your sensors.

b. Assign the same alarm parameters to all the sensors you’ve discovered. Often, 

alarm and warning thresholds will be the same for groups of sensors. The  
wizard provides a quick way to assign the same parameters to all the sensors 
you’ve discovered. Fill in the fields as necessary and click the Apply to All and 
Continue button.

6. Whether you’ve configured parameters for all your sensors at once or wish to 

configure them individually, you will want to proceed to the Sensors page, accessible 
through the Sensors link in the left hand navigation bar. Confirm the placement of all 
the new sensors in the sensor list.

7. From this page you can also finish configuring fields for each sensor, including the 

sensor’s name and location. Note that the EMS 400

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 assigns an index number 

to each sensor. This is listed as the ID# in the upper right corner of each sensor’s 
individual configuration page. The EMS 400

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 uses this number for reference, 

particularly for Modbus, BACnet, and SNMP communications. If you’d like, place  
a label or other marking on the sensor case to show its index number.

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