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BLUESTREAK SERIES
INSTALLATION & OPERATING MANUAL
P O W E R I N G T E C H N O L O G Y
Document Number: BLUESTREAK-MAN Rev. 6
bluestreak-man-rev6-0719.indd
This document is believed to be correct at time of publication and UNIPOWER LLC accepts no responsibility for
consequences from printing errors or inaccuracies. Specifications are subject to change without notice.
21.0 TROUBLESHOOTING GUIDE
If you encounter difficulties in getting a BLUEstreak module or complete power system to operate
properly, check all connections carefully and use the following as a troubleshooting guide.
LED
Status
Condition
Possible Cause
GREEN
ON
DCOK is TRUE
-
Flashing
DCOK is FALSE
Unit is inhibited or not enabled
OFF
DCOK is FALSE
Unit is not inhibited
RED
ON
DC Output is off
(alarm condition)
Temperature above or below allowed limits.
OVP latch activated.
Overcurrent or short circuit (DCOK is FALSE).
Processor Failure (Green LED off).
Flashing
DC Output is on
(warning condition)
Fans below expected speed.
Temperature high or low.
Output current close to maximum.
Output on but DCOK is FALSE.
AC supply outside of normal range.
OFF
DC Output is on
No warning or alarm condition.
Product support can be obtained using the following addresses and telephone numbers.
Corporate office:
UNIPOWER, LLC
210 N University Dr
Coral Springs, FL 33071
United States
Manufacturing facility:
UNIPOWER, LLC
65 Industrial Park Rd
Dunlap, TN 37327
United States
Manufacturing facility:
UNIPOWER Slovakia SRO
ZLATOVSKA 1279
Business Center 22
91105 Trencin, Slovakia
Phone: +1-954-346-2442
Toll Free: 1-800-440-3504
Web site –
When contacting UNIPOWER, please be prepared to provide:
1. The product model number, spec number, S build number, and serial number
- see the equipment nameplate on the front panel
2. Your company’s name and address
3. Your name and title
4. The reason for the contact
5. If there is a problem with product operation:
•
Is the problem intermittent or continuous?
• What revision is the firmware?
•
What actions were being performed prior to the appearance of the problem?
• What actions have been taken since the problem occurred?
