26
Troubleshooting
Ultrawave have a dedicated service team who are able to resolve any
problems that occur with your
Q-Series
. However, on many occasions it is
possible that the problem can be rectified by the operator.
The unit fails to turn on
(no display is shown)
Check that the unit is plugged in and that
mains electricity is present.
The screen displays:
“Liquid Level Low”
Fill the
Q-Series
with water so that it is above
the fill line indicated inside the tank.
If you are using “normal” water ensure that
the detergent has been added.
If the water in your area is “hard”, slightly
more detergent may be required.
If “pure” water (eg. De-I or RO) is being used,
the level sensor can be disabled in the
advanced menu (see page 19).
The screen displays:
“Sonics Low”
The
Q-Series
is fitted with an ultrasonic power
detector, which monitors the ultrasonic
activity in the bath during a cleaning cycle.
If the ultrasonic power drops below a certain
point, the cycle will be incomplete and this
message will display. This is not necessarily
caused by a problem with the machine.
Excessive amounts of parts to be cleaned can
cause the power level in the bath to drop
If this message displays, run another cycle to
see if the problem persists.
If any of these problems persist, the Ultrawave Service Department can be
contacted on +44 (0) 845 330 4238 or
