UFACTORY
14
weight
595g
7.
After
-
sales Service
1. After
-
sales policy:
For the detailed after
-
sales policy of the product, see the official
website:
https://www.ufactory.cc/pages/warranty
1.
The general process of after
-
sales service is:
(1)
Contact UFACTORY technical support ([email protected]) to confirm
whether the product needs to repair and which part should be sent back
to UFACTORY.
(2)
After the bill of lading on UPS/DHL, we will send the invoice and label
to you by mail. You need to make an appointment with the local
UPS/DHL and then send the product to us.
(3)
UFACTORY will check the product warranty status according to the
after
-
sales policy.
(4)
Generally, the process takes around 1
-
2 weeks except for shipment.
Note:
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