UC SIRIUSXM GUARDIAN™ — IF EQUIPPED (4C/4C NAV ONLY)
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FAQs
1. What to do if my vehicle is stolen? First, call
local law enforcement as soon as possible.
They will work with you to file a stolen
vehicle report. Then SiriusXM Guardian™
Customer Care can be contacted by:
U.S. residents calling: 1-844-796-4827
Canadian residents calling:
1-877-324-9091
Inform SiriusXM Guardian™ Customer Care
that your vehicle has been stolen and that
you have filed a stolen vehicle report with
law enforcement. SiriusXM Guardian™ Cus
-
tomer Care will help you through the pro
-
cess.
2. Can someone locate my vehicle? To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle
police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so.
We will also provide the service for FCA
entities to locate a vehicle that you have
purchased through them.
3. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
4. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription, to find
out if the insurance provider can offer you a
lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
Remote Door Lock/Unlock
Lock Or Unlock Your Vehicle From Virtually
Anywhere Using Your Computer, Mobile Device,
Or SiriusXM Guardian™ Customer Care App.
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle, without the keys and from virtually any
distance. You can send a request to your vehicle
in one of three ways:
Using the Uconnect App from a compatible
device
From the your Owner’s Site
Contacting SiriusXM Guardian™ Customer
Care
How It Works
Uconnect App:
1. Download the Uconnect App to a
compatible device and login using your
username and password.
2. To lock the doors, push the button with the
Closed Lock icon; to unlock the doors push
the button with the Open Lock icon.
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