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Appendix V: Technical Support
If a problem arises with your system, you should first turn to your dealer for direct
support. Your system has most likely been configured or designed by them and they
should have the best idea of what hardware and software your system contains.
Hence, they should be of the most assistance for you. Furthermore, if you purchased
your system from a dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can have expensive
consequence).
If these options are not available for you then MITAC COMPUTING TECHNOLOGY
CORPORATION can help. Besides designing innovative and quality product for over
a decade, MITAC has continuously offered customers service beyond their
expectations.
TYAN’s website (http://www.tyan.com) provides easy-to-access
resources such as in-depth Linux Online Support sections with downloadable Linux
drivers and comprehensive compatibility report for chassis, memory and much more.
With all these convenient resources just a few keystrokes away, users can easily
find their latest software and operating system component to keep their systems
running as powerful and productive as possible. MITAC also ranks high for i
commitment to fast and friendly customer support through email. By offering plenty
of options for users, MITAC serves multiple market segment with the industry
’s most
competitive services to support them.
TYAN's tech support is some of the most impressive we've seen, with great
response time and exceptional organization in general.
” — Anandtech.com
Please feel free to contact us directly for this service at tech-support@tyan.com
Help Resources:
1. See the TYAN
’s website for FAQ’s, bulletins, driver updates, and other
information: http://www.tyan.com
2. Contact your dealer for help before calling TYAN.
3. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN