E-8
TROUBLE & SHOOTING GUIDE
SOLUTION
PROBLEM
1. No power.
2. Main power switch is in “ON” position.but no
flame effect.
3. Have flame effect , but heater does not blow
warm air.
4. Heater doesn’t work, but Power and Heater
switches are at the “ON” position.
1a. Check that unit is plugged into a standard 120V outlet.
1b. Check that Main Power Switch is in “ON” position.
3a. Try to turn on/off HEATER button several times to make sure
it is at “ON” position, and the indicator light should light up at the
same time
4a.Turn all switches to the “OFF” position and unplug the unit from
the wall outlet for 5 minutes. After 5 minutes plug the unit hack
into wall outlet, and turn on as normal. To see if it working as
normal. If not, call the customer service.
2a. Open the front panel and place to a safe position, and check if the
flame blower was running.
PARTS LIST
Left Heater/Blower Assembly
Right Heater/Blower Assembly
Flame Blower Assembly
Main Power Switch
Main Control PCBA
Right Backlight PCBA
Left Backlight PCBA
Control Panel Circuit Board
Remote Control- 5 Buttons
35HF500GRA-ESP 35HF500GRA-BLK 35HF500GRA-OAK
Part Name
Meijer.com
