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12

EN

Manufacturer’s Warranty 

(European Union)

1. Scope of Manufacturer’s Warranty

As the Manufacturer of the appliance,  Truma undertakes a 

warranty towards the Consumer that covers any material 

and / or manufacturing defects of the appliance.

This Warranty is applicable in EU member states as well as 

in Iceland, Norway, Switzerland and Turkey. A Consumer is 

the natural person who was the first one to purchase the 

appliance from the Manufacturer, OEM or dealer and who 

neither resold the appliance in a commercial or self-employed 

professional capacity nor installed it for a third party in such a 

capacity.

The Manufacturer’s Warranty covers any of the aforemen-

tioned defects that occur within 24 months upon concluding 

the purchase agreement between the seller and the Con-

sumer. The Manufacturer or an authorised service partner 

undertakes to remedy such defects through subsequent 

fulfilment, i.e. at its discretion either by repairing or replacing 

the defective item. Defective parts shall become the property 

of the Manufacturer or the authorised service partner. If the 

appliance is no longer manufactured at the time of defect no-

tification and if replacement delivery has been opted for, then 

the Manufacturer may deliver a similar product.

If the Manufacturer remedies a defect under its Warranty 

commitment, the term of the Warranty shall not start again 

with regard to the repaired or replaced parts; rather, the 

original warranty period shall continue to be applicable to the 

appliance. Only the Manufacturer itself or an authorised ser-

vice partner shall be entitled to conduct a warranty job. Any 

costs that occur in the event of a warranty claim shall be set-

tled directly between the authorised service partner and the 

Manufacturer. The Warranty does not cover additional costs 

arising from complicated removal or installation jobs on the 

appliance (e.g. dismantling of furnishings or parts of the vehi-

cle body), and neither does it cover travel expenses incurred 

by the authorised service partner or the Manufacturer.

No further-reaching claims shall be permitted, especially dam-

age claims presented by the Consumer or third parties. This 

shall not affect the provisions of the German Product Liability 

Act (Produkthaftungsgesetz). 

The voluntary manufacturer’s warranty does not affect the 

Consumer’s legally valid claims for defects against the seller 

in the relevant country of purchase. In individual countries 

there may be warranties that can be issued by the relevant 

dealer (official distributor,  Truma Partner). In such cases the 

warranty can be implemented directly through the dealer from 

whom the Consumer bought the appliance. The warranty reg-

ulations of the country in which the appliance was purchased 

by the Consumer for the first time shall also be applicable.

2. Warranty exclusions

No

 warranty claim shall be applicable under the following 

circumstances:

 

– Improper, unsuitable, faulty or negligent use and any use 

that is not compliant with the intended purpose

 

– Improper installation, assembly or commissioning, contrary 

to operating or installation instructions

 

– Improper operation or operation contrary to operating or 

installation instructions, particularly any disregard for main-

tenance, care or warning notes,

 

– Instances where installations, repairs or any other proce-

dures have been conducted by non-authorised parties

 

– Consumable materials and parts which are subject to natu-

ral wear and tear

 

– Installation of replacement, supplementary or accessory 

parts that are not original manufacturer’s parts or which 

have not been approved by the manufacturer. This applies 

in particular if the appliance is subject to networked control, 

if the control units or the software have not been approved 

by  Truma or if the  Truma control unit (e.g.  Truma CP plus or 

 Truma iNet Box) has not been exclusively used for control-

ling  Truma appliances or appliances approved by  Truma.

 

– As a consequence of damage arising from foreign sub-

stances (e.g. oil, or plasticisers in the gas), chemical or elec-

trochemical influences in the water, or cases when the ap-

pliance has come into contact with unsuitable substances 

(e.g. chemical products, flammable substances or unsuit-

able cleaning agents)

 

– Damage caused by abnormal environmental or unsuitable 

operating conditions

 

– Damage caused by force majeure or natural disasters or 

any other influences not within  Truma’s responsibility

 

– Damage resulting from improper transport

 

– End customer’s or third-party modifications of the appli-

ance, including any replacement, supplementary or acces-

sory parts, or installation of the same, especially concerning 

the exhaust gas system or the cowl.

3. Making a warranty claim

The warranty must be claimed with an authorised service part-

ner or at the  Truma Service Centre. All the relevant addresses 

and phone numbers can be found at www.truma.com, in the 

“Service” section. 

The Manufacturer’s address is:

 Truma Gerätetechnik GmbH & Co. KG

 Truma  Servicezentrum

Wernher-von-Braun-Straße 12

85640 Putzbrunn, Germany

To ensure a smooth procedure, we would be grateful if you 

could have the following details ready before contacting us: 

 

– Detailed description of the defect

 

– Serial number of the appliance 

 

– Date of purchase

The authorised service partner or the  Truma Service Centre 

will then specify the further procedure. To avoid transport 

damage, the affected appliance must only be shipped by prior 

arrangement with the authorised service partner or the  Truma 

Service Centre.

If the warranty claim is recognised by the Manufacturer, then 

the transport expenses shall be borne by the same. If no 

warranty claim is applicable, the Consumer will be notified 

accordingly and any repair and transport expenses shall then 

be the Consumer’s liability. We ask you not to send in an 

appliance without prior arrangement.

Содержание Combi 2 E

Страница 1: ...EN Operating instructions To be kept in the vehicle Combi E Page 02 ...

Страница 2: ...al 10 Faults 11 Troubleshooting guide water supply 11 Accessories 11 Manufacturer s Warranty European Union 12 Combi E Geändert Ludsteck 2017 17 18 2 3 5 7 8 9 11 10 14 15 16 4 12 13 6 6 1 Figure 1 Symbols used Symbol indicates possible hazards Note containing information and tips Observe the ESD regulations Intended use Proper use The appliance is approved solely for installation and opera tion i...

Страница 3: ... smoke Open windows and doors Evacuate all persons from the vehicle Shut off gas cylinders and or shut off the gas supply from the outside Have the entire gas system inspected and repaired by experts Do not put the gas system back into opera tion until it has been inspected and repaired Working on the appliance in the installation compartment Possible danger from electric shock or explosion as a r...

Страница 4: ... relevant national regulations in Germany every 2 years The test must be confirmed on the respective test certificate G 607 Pressure regulating devices and hoses must be replaced with new ones no more than 10 years after their date of manufacture every 8 years if used commercially Inspect hose lines regularly and have them replaced if they are broken Safe operation The exhaust cowl must not be blo...

Страница 5: ...le duct must be checked regularly particu larly at the end of long trips Also check the mounting of the appliance and the cowl Operation while driving For heating while driving the directive UN ECE R 122 for motor caravans and cara vans specifies a safety shut off device in order to prevent the uncontrolled escape of gas in the event of an accident The Truma MonoControl CS gas pressure regulator s...

Страница 6: ...red this is possible in hot water mode In hot water mode the water is heated at the lowest burner setting Once the water temperature has been reached the burner switches off In heating mode the appliance automatically selects the required operating level according to the temperature dif ference between the temperature set on the control panel and the current room temperature If the boiler has been...

Страница 7: ...nage socket led outside through floor of vehicle Operating instructions Heating mode In heating mode the appliance automatically selects the required operating level according to the temperature differ ence between the temperature set on the control panel and the current room temperature If the water container has been filled the water is automatically heated as well The water temperature depends ...

Страница 8: ...al position a or b Filling the water Check whether the safety drain valve is closed see Closing the safety drain valve When the temperature at FrostControl is below approx 7 C first switch on the heater to warm the installation compartment and FrostControl After several minutes when the temperature at FrostControl is above 7 C the safety drain valve can be closed Switch on the power for the pump a...

Страница 9: ...on for at least 30 minutes and no hot water may be removed The residual heat in the heat exchanger will heat the water up to 70 C Solar systems When a solar system is used EN 1648 stipulates that a battery with charge regulator or a voltage regulator output voltage 11 V 15 V alternating voltage ripple 1 2 Vss must be connected between the solar system and the heater at all times Otherwise the heat...

Страница 10: ...s consumption Combi 2 E UK 160 g h Combi 4 E 160 335 g h Combi 6 E 160 460 g h Standby heat requirement all appliances Gas mode 8 6 g h measured in accordance with EN 15033 Additional information according to EN 624 Combi 2 E UK Qn 2 4 kW Hs 170 g h C13 I3 B P 30 Combi 4 E Qn 4 8 kW Hs 345 g h C13 I3 B P 30 Combi 6 E Qn 6 8 kW Hs 480 g h C13 I3 B P 30 Destination countries Combi 2 E UK GB IE Combi...

Страница 11: ...ent for FrostControl The FrostControl can no longer be closed Temperature at FrostControl less than approx 7 C Switch heater on Without heater operation the FrostControl cannot be closed again until the temperature reaches ap prox 7 C Rotary switch is not set to Operation Turn the rotary switch of the FrostControl to Operation then press the pushbutton until it engages If these actions do not reme...

Страница 12: ...2 Warranty exclusions No warranty claim shall be applicable under the following circumstances Improper unsuitable faulty or negligent use and any use that is not compliant with the intended purpose Improper installation assembly or commissioning contrary to operating or installation instructions Improper operation or operation contrary to operating or installation instructions particularly any dis...

Страница 13: ...89 4617 2020 Telefax 49 0 89 4617 2159 service truma com www truma com EN Should problems occur please contact the Truma Service Centre or one of our authorised service partners see www truma com In order to avoid delays please have the unit model and serial number ready see type plate 34020 00851 00 11 2019 ...

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