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Error code listing
101
C-Series Product Manual
Error code listing
Table 7-18 lists the error codes and corrective action for each.
Table 7-18: Error Codes
Error
Code
Error
LED
pattern
Error
Error name/possible cause
Corrective Action
1
1 blink
Initialization
error
Failure occurred during initialization.
See “Pump does not complete initial-
ization command” in Table 7-17.
2
NA
Invalid
command
An unrecognized command was issued.
Correct the command. Refer to "Oper-
ating instructions" beginning on page
page 35.
3
NA
Invalid
operand
An invalid argument (<n>) was included
with a command. Command parameters
out of valid range.
Correct the argument and pump oper-
ation will continue normally. Refer to
"Operating instructions" beginning on
page 35.
4
NA
Invalid
checksum
Checksum generation is incorrect. In OEM
mode, the checksum did not match the
received string.
Verify checksum calculation.
Noise on communication lines.
Check communication signals; use
repeat and resend command.
Damaged cable
Check all cables and connections.
6
2 blinks EEPROM
failure
Data is faulty on PCBA, indicating faulty
EEPROM.
Contact Customer Service.
7
NA
Device
not initialized
Initialization command not sent before
using the pump
Initialize the pump.
Pump failed previous initialization com-
mand
See “Pump does not complete initial-
ization command” in Table 7-17.
8
NA
CAN bus
failure
Cabling issue
Verify cables, and that all connectors
are fully seated.
See "Cabling" (page 19).
Incorrect communication rate
Verify communication rate settings
match on pump and host computer.
See "Set pump configuration EEPROM
parameters (U<n>)" (page 79).
9
3 blinks Plunger
overload
Plunger movement is restricted
Verify syringe is installed properly. See
"Replacing syringe" (page 96).
Reinitialize pump to allow normal
operation to resume.
Excessive back pressure
Remove/reduce restriction in fluid
path (kinked tubing, etc.).
Reinitialize pump to allow normal
operation to resume.
Damaged or dirty encoder sensor
Contact Customer Service.
Damaged PCBA (printed circuit board) or
faulty motor connection
Contact Customer Service.
10
4 blinks Valve
overload
Valve drive has lost steps for unknown rea-
son
Reinitialize pump and send new valve
command.
Excessive torque required to move valve
Remove valve, re-install, and retry.
Valve failure
Contact Customer Service.
Damaged PCBA (motor connection or
sensor failure)
Contact Customer Service.
11
NA
Plunger move
not allowed.
Valve is in the bypass position
Move valve to a position where syringe
is not blocked.
Содержание C24000
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