Trend Micro Network VirusWall™ Enforcer 2500 Administrator’s Guide
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20
If a Control Manager server’s Network VirusWall Enforcer 2500 devices records are
lost, the agents on the products still "know" where they are registered to. The product
agent will automatically re-register itself after 8 hours or when the service is restarts.
To recover Network VirusWall Enforcer 2500 devices removed from the Product
Directory:
•
Restart the Network VirusWall Enforcer 2500 device.
•
Wait for the Agent to re-register itself:
By default, the Control Manager agent
verifies its connection to the server every eight (8) hours. If the agent detects that
its record has been deleted, it will re-register itself automatically.
Refer to Change agent connection re-verification frequency to modify the agent
verification time.
Search for Network VirusWall Enforcer 2500 Devices,
Product Directory Folders or Computers
Use the Search button to quickly:
•
Add a specific or a group of Network VirusWall Enforcer 2500 devices to Temp
•
Find and locate a specific Network VirusWall Enforcer 2500 device in the
Product Directory
To search for a folder or Network VirusWall Enforcer 2500 device:
1.
Access Product Directory.
2.
On the left menu, click
Search
.
3.
On the working area, provide the following search parameters:
P
ARAMETER
D
ESCRIPTION
Search for
Select the object of the search from the drop
down list
Search for managed products or Communicators
based on their name, folder name, or computer
name.
Keyword
This allows you to search for the object by name
Select
Case sensitive
to narrow down the search
results.
T
ABLE
B-7.
Search Parameters
