61
Helpline No. UK/Ireland 00800 / 7877 2368
Web Support www.Traveler-service.com/uk
Model Number:DV5070
Symptom
Cannot load the memory card.
Even when the digital video
camera’s buttons are pressed,
it does not operate.
The date and time are wrong.
The date set has disappeared.
Cause
The card is facing the wrong way.
The battery is running low.
Digital video camera malfunction.
The correct date and time are not set.
The battery was removed with the
power still on.
Measure
Load correctly.
Recharge the battery.
Turn the power off and remove the
battery, then try again.
Set the correct date and time.
Set the date and time again.
Symptom
Cannot download files.
Cause
The free space on the hard disk drive
of your computer may be insufficient.
No power supply.
The USB driver is not installed (for
Windows 98/98SE).
Measure
Check whether the hard disk drive has
enough space for running Windows, and
if the drive for loading files has a capacity
of at least that of the memory card
inserted in the digital video camera.
Recharge the battery or turn the power
on.
Install USB driver.
Other Problems
About connecting to your computer/software
14.TROUBLESHOOTING