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This document is intended for Public Distribution
19473 Fraser Way,

Pitt Meadows, B.C. Canada V3Y 2V4

Appendix K

K-4

TR-SL2 Series

Tranzeo Wireless Technologies

Who to Contact for an RMA?

There are 3 ways to discuss any technical difficulties and request an RMA #:

1. Fill out our online

RMA Request Form

at

http://support.tranzeo.com/rmarequest.php

2. Call our Technical Support Center via the local number listed at

http://support.tranzeo.com

3. Or email our

RMA Department

at [email protected]

What information will be required?

1.

Customer name/ID # and contact information

2. Proof of Warranty Status (such as a copy of Invoice showing Serial Number, Mac

Address and Date of Sale)

3.

Problem Description

4.

Part Number or Serial Number

5.

Troubleshooting actions taken so far

Warranty Repair

a. RMA number is valid for 180 days only.

b. If the product is not received within 180 days, the RMA will be cancelled.

c. Tranzeo Wireless will carefully test and evaluate all returned products and will repair or replace
defective products that are under warranty at no charge.

d.  If  the  malfunction  is  due  to  a  manufacturing  defect,  it  will  be  repaired,  tested,  tuned  and
calibrated  as  necessary,  with  strict  adherence  to  factory  specified  procedures  and  parts,  to
working order.

e. If the malfunction is due to an issue not covered by  warranty, a  $35.00 evaluation fee will be
charged, plus the actual costs of the repair. Tranzeo's current shop rate is $70.00 per hour, plus
parts.

f. When your unit is returned to you, you must restore configuration and or applications before full
use can resume.

g. If the product cannot be repaired, a refurbished replacement product will be provided.

h. However, if Tranzeo Wireless cannot duplicate the problem or condition causing the return, the
unit will be returned to the customer at the customers cost as: "No Problem Found" and a $35.00
evaluation fee may be charged.

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Содержание TR-CPQ-15

Страница 1: ...TRANZEO TR SL2 Revision 2 0 Firmware 5 0 2 Date 10 11 09 Tranzeo TR SL2 Series User Guide Covers the following models TR SL2 15 TR SL2 N TR CPQ 15 TR CPQ 19 TR CPQ N...

Страница 2: ...Version 2 0 November 10 2009 Tranzeo Wireless Technologies Inc 19473 Fraser Way Pitt Meadows BC Canada V3Y 2V4 Toll Free Number 1 866 872 6936 Technical Support 1 888 460 6366 General Inquiries info...

Страница 3: ...ollowing rules Install the antenna so that there is a minimum of 100 cm 39 37 in of distance between the antenna and people Do not turn on power to the device while installing the antenna Do not conne...

Страница 4: ...circuit before attaching the wire Use the Tranzeo Power over Ethernet POE adapter only with approved Tranzeo models Never install radio equipment surge suppressors or lightning protection during a st...

Страница 5: ...the Radio 2 5 Grounding the Antenna 2 5 Connecting the Radio 2 6 Best Practices 2 7 Chapter 3 Configuration 3 1 Connecting to the Radio 3 1 Changing the IP Address Windows XP 3 1 Changing the IP Addr...

Страница 6: ...guration 3 25 IP Routing 3 26 Shaping and Quality of Service Configuration QoS 3 27 Port Forwarding 3 29 IP Filtering 3 30 Appendix A Grounding and Lightning Protection Information A 1 Appendix B Qual...

Страница 7: ...as WEP and WPA security Product Kit The TR SL2 Series product kit contains the items shown below If any item is missing or damaged contact your local dealer for support Product Description The LEDs p...

Страница 8: ...On Powered on Off No power or LED s Disabled LAN Red On Ethernet link Flashing Ethernet traffic Off No Ethernet link Radio Red On Radio link Flashing Radio activity Off No radio link Signal In CPE mo...

Страница 9: ...nstall your TR SL2 Series radio you will need the following tools 1 2 wrench x 1 3 4 wrench x 1 3 8 wrench x 1 Cat 5 cable stripper x 1 Cat 5 cable to connect the radio to the POE adapter RJ 45 patch...

Страница 10: ...nna s polarization will be horizontal or vertical before installation The TR SL2 radios can be used in either polarity The Ethernet boot cover should always be placed so that the cable runs toward the...

Страница 11: ...k over the strain relief and insert the Cat 5 cable through it Wire the cable following the EIA TIA T568B standard and attach the RJ 45 connectors to each end of the cable See Appendix F Wiring Standa...

Страница 12: ...e gasket with the adhesive side facing up over the 4 studs around the port of the radio Flatten the gasket ensuring there are no gaps Remove the backing Step 8 Make sure the cap nut of the strain reli...

Страница 13: ...ough to prevent any movement Step 10 Fit the radio to the mounting bracket Secure the radio with keps nuts IMPORTANT The strain relief must be always facing the ground Grounding the Antenna Step 11 Us...

Страница 14: ...hub or switch a crossover cable may be required IMPORTANT Use the power adapter supplied with the radio Otherwise it may be damaged Step 12 Connect the Cat 5 cable from the radio into the RJ 45 jack...

Страница 15: ...pole This helps to insulate the cable from any air surges Keep all runs as straight as possible Never put a loop into the cables Test all grounds to ensure that you are using a proper ground If using...

Страница 16: ...rastructure station some menu options windows and fields in the interface may vary or may not appear at all We ll indicate so when describing each window Connecting to the Radio Before accessing the c...

Страница 17: ...address for your device Note The Tranzeo Victor Program cannot locate radios through routers Columns The Tranzeo Victor Program has a number of menu options Name Displays the Device Name as set in th...

Страница 18: ...is only available when a device is selected Reset Reboots the radio This option is only available when a device is selected Quit Exits the program Open Browser Opens the HTTP page of the selected devi...

Страница 19: ...nd Password if you re a first time user follow the instructions below 4 Click OK You will then access the configuration interface If you re a first time user 1 Enter the default username admin and the...

Страница 20: ...ss Technologies Information Page This is the first window of the configuration interface It shows the main menu and information about the device settings like wireless network and security settings Th...

Страница 21: ...is the name that identifies a specific wireless LAN Devices must have the same SSID to communicate with each other In Infrastructure Station mode CPE you can enter primary and secondary SSIDs when usi...

Страница 22: ...roughput and high retries Power Cap It is the maximum output power of the radio Country Select the country where the device is located Setting an incorrect country may be considered a violation of the...

Страница 23: ...ccess point before sending the packet Note The more clients you have the lower the value should be set Fragmentation Threshold This is the size at which packets are fragmented in order to be transmitt...

Страница 24: ...erify the new firmware is installed correctly Defaults Returns all settings to factory defaults including passwords Reboot Restarts the system without changing settings Rollback To undo the most recen...

Страница 25: ...your computer Click Import Configuration to import setting or Click Export Configuration to export the settings See Appendix J for more information on this feature Enable TFTP Auto Config Enables the...

Страница 26: ...HE DEFAULTS System Contact Enter the name of the system contact to be reported by SNMP Device Location Enter the location of the device to be reported by SNMP Counter Format Select the counter format...

Страница 27: ...rovides security by encrypting data so that it s protected when transmitted from one point to another Enabled Check to turn on WEP security protocol Authentication Select your system to be open or sha...

Страница 28: ...ress With TKIP turned an AP can only address 31 clients AES is highly recommended as it does not affect the number of clients and is much more secure than TKIP Backward Compatible Select TKIP or AES b...

Страница 29: ...section AP List CPE only This window displays information about the access points associated with the CPE and the connection statistics You can set an access point s SSID as your primary SSID by click...

Страница 30: ...ets LMAC defines why packets failed You can click onto each speed level and see how the traffic breaks down In the TX statistics there should little to no Tries at Series 2 3 or 4 The radio will try t...

Страница 31: ...l operating environment In the TX statistics there should be little to no Retransmits at Series 2 3 or 4 Life Statistics are reset on each reboot Ethernet Statistics In this window excessive collision...

Страница 32: ...ay stop updating If it does simply change the refresh rate to another value to restart the process Associated Access Point Shows the details of the Access Point the device is connected to Select Refre...

Страница 33: ...o not allow infinite refreshes of a page through scripts so this window may stop updating If it does simply change the refresh rate to another value to restart the process Select Refresh Rate Set the...

Страница 34: ...can select to use Static IP or DHCP Client dynamic Note If a DHCP server is not available the device will try to get an IP for 30 seconds after which it will use the fallback IP address The fallback I...

Страница 35: ...will use the fallback IP address The fallback IP is the address that is set in the static address fields Re associate on new IP Radio will re associate when it gets a new IP address Unless advised ot...

Страница 36: ...server is not available the device will try to get an IP for 30 seconds after which it will use the fallback IP address The fallback IP is the address that is set in the static address fields WAN Ent...

Страница 37: ...IP address The fallback IP is the address that is set in the static address fields WAN Enter the information related to the WAN interface IP Address Subnet Mask Gateway DNS1 DNS2 and Domain Name Conne...

Страница 38: ...ting step If the packet losses stop step up to 100 full If the device the radio is connecting to cannot support 100 full you should replace the device or place a switch in line Cloning MAC Address Thi...

Страница 39: ...he MTU to 1460 This matches the payload size of an 802 11 RF packet and can have a large impact on overall throughput Allow Pinging Enables ping responses on WAN interface Allow Access to Web Server A...

Страница 40: ...fferent gateway Lease Time Indicates the expiration time for the IP address assigned by the DHCP server Server IP Address Select WAN Assigned to use the DNS server IP addresses assigned on the Mode ta...

Страница 41: ...that the packets will be attempting to access Subnet Mask Specifies the part of the destination IP that represents the network address and the part that represents the host address Note 255 255 255 25...

Страница 42: ...e radio will transmit in Kbps Set to 0 for unlimited In AP mode it is the aggregate total not the per client limit Exempt Management Traffic Exempts management traffic from being limited Exempt ICMP P...

Страница 43: ...for Protocol List Source IP Range Enter the range of IP addresses on the LAN side where the rule would apply To cover all LAN IPs enter 0 0 0 0 For a single IP enter the IP in both boxes Source Port...

Страница 44: ...indow you can create edit delete and manage rules for port forwarding A list of current port forwarding rules appears at the bottom of the page Enable Port Forwarding Click to apply rules from the Rul...

Страница 45: ...allow or deny ports New Click to create a new filter Fields will be cleared and you may enter the information for the new filter Add After creating a filter click this button to include the new filter...

Страница 46: ...s coiling the LMR or Cat 5 bad The myth is that lighting follows the path of least resistance It actually follows the path of least impedance Coiling cables creates an air wound transformer which lowe...

Страница 47: ...ice This radio must be grounded at the pole and at the POE This is because the radio is between the exterior antenna and the POE ground See the examples below Grounded Radio A grounded radio causes th...

Страница 48: ...ies Grounded POE In this case the surge will be picked up by the Cat 5 cable and since the POE is grounded the route for the surge is through the POE to ground Ungrounded POE In this case the surge wi...

Страница 49: ...cenario with Tranzeo s QoS enabled the voice quality remains consistently high with an MOS of 4 4 and maintains that level even with multiple FTP streams Automatic Traffic Classification Tranzeo softw...

Страница 50: ...email or file transfers are de prioritized Dynamic Fragmentation Automatic Classification Rate Matching High Priority High Priority High Priority High Priority Internet Non latency sensitive traffic...

Страница 51: ...MB 5A PxP 6000 AP QoS 6000 CPE Shaped to 2 MB QoS 6000 CPE VOIP Computer Computer Shaped to 1 MB In this case no user is ever able to draw more than their fair share of the available up stream bandwi...

Страница 52: ...col 47 GRE General Routing Encapsulation 48 MHRP Mobile Host Routing Protocol 49 BNA BNA 50 ESP Encap Security Payload for IPv6 Dec Keyword Protocol 51 AH Authentication Header for IPv6 52 I NLSP Inte...

Страница 53: ...any 0 hop protocol 115 L2TP Layer Two Tunneling Protocol 116 DDX D II Data Exchange DDX 117 IATP Interactive Agent Transfer 118 STP Schedule Transfer Protocol 119 SRP SpectraLink Radio Protocol 120 U...

Страница 54: ...eyword Port Description ECHO 7 Echo SYSTAT 11 Active Users QOTD 17 Quote of the day MSP 18 Message Send Protocol FTP DATA 20 File Transfer Data Channel FTP 21 File Transfer Control TELNET 23 Telnet SM...

Страница 55: ...ISM and U NII bands not all channels are available in all countries Many regions impose restrictions on output power as well as indoor and outdoor use on some channels These regulations are rapidly ch...

Страница 56: ...o Wireless Technologies TIA EIA 568 B is a set of standards for cabling telecommunications products and services Follow these standards as described in the diagram below to wire the Cat 5 cable during...

Страница 57: ...number of the machine the sub net mask says what street its on and the default gateway is where the mailbox is located On a network the mailbox is a router Figure out how many IP s you want to give e...

Страница 58: ...their network Routers also are like bad bosses in that they have two faces a public face and a private face In network terms this means that they have two IP addresses one a private network referred t...

Страница 59: ...using DHCP on that subnet Now our network looks like this One subnet that consists of IP s ranging from 192 168 1 1 to 192 168 1 254 Using the shout route rule any IP in the 192 168 1 x group shouts t...

Страница 60: ...ach client a public IP If the client has only PC or a router to attach then bridge mode will work fine See example below Bridge mode is just like using a switch the data is not touched as it passes th...

Страница 61: ...P s for use as broadcasts To divide into two blocks we use 255 255 255 128 as our subnet mask 255 255 255 128 can also be written as 25 Now our network looks something like this One subnet consists IP...

Страница 62: ...ulations to verify that you have enough room in the center of the path Take photos of the line of sight from both sides of the proposed link See example 1 below Example 1 Fresnel Zone Calculation Step...

Страница 63: ...ternet Service Provider LAN Local Area Network MTU Maximum Transmission Unit NAT Network Address Translation NIC Network Interface Card NOC Network Operation Center POP Post Office Protocol or Point O...

Страница 64: ...49 3 A DHCP server is not necessary for AutoConfig A DHCP server is only required when the IP mode is set to DHCP client mode If next server parameter is not specified in the DHCP offer the TFTP serve...

Страница 65: ...lted CPE is the easiest method for a single radio a Login to radio b Change login password c Import configuration file Applying the configuration file from a TFTP server Static IP Client a Login to ra...

Страница 66: ...The Ethernet LED shows if the units is linked or not The radio is always turned off in auto configuration mode Step 3 Obtain IP address After the Ethernet connection is established the DHCP request wi...

Страница 67: ...e board On a radio card on the board Power LED Always blink in auto configuration mode Signal1 LED Off IP link not established Blink sending DHCP request On IP link established Signal2 LED Off TFTP co...

Страница 68: ...TRING maxlen a string with maximum length IP ip address or mask MAC mac address of 12 hex characters INT min max integer in range from min to max TOKEN a string of userid password the maximum length o...

Страница 69: ...t network_mode Bridge Bridge Router net ip_mode DHCP Static DHCP PPPoE net ip_address 192 168 1 100 IP net subnet_mask 255 255 255 0 IP net gateway 192 168 1 1 IP net dns1 0 0 0 0 IP net dns2 0 0 0 0...

Страница 70: ...P net router ip_filter source_ip_end 0 0 0 0 0 IP net router ip_filter source_port_start 0 0 0 65535 net router ip_filter source_port_end 0 0 0 65535 net router ip_filter destination_ip_start 0 0 0 0...

Страница 71: ...s source_ip_start 0 0 0 0 0 IP net router qos source_ip_end 0 0 0 0 0 IP net router qos source_port_start 0 0 0 65535 net router qos source_port_end 0 0 0 65535 net router qos destination_ip_start 0 0...

Страница 72: ...740 INT 0 4195 distance km 0 15 wireless ack_tuning 0 INT 100 100 us wireless long_preamble No Yes No wireless stats_mode 04 STATS wireless wds_stats 0 INT 0 7 wireless cpe_stats 0 INT 0 7 wireless s...

Страница 73: ...or FDD 0 MASTER 1 SLAVE duplex rx_master Yes Yes No NOTE wireless mode is not available for FDD duplex rx_channel 165 INT 1 255 NOTE wireless channel is not available for FDD duplex ssid 0 FDD_MST STR...

Страница 74: ...ws B C Canada V3Y 2V4 Appendix K K 1 TR SL2 Series Tranzeo Wireless Technologies Appendix K Tranzeo Electrical Plugs Electrical Plug Type Letter Description F FCC North American adapter C ETSI Euro ad...

Страница 75: ...e Jan 1st 2008 are warranted against defects in material and workmanship for a period of three years from date of sale under normal use with the exception of items listed in paragraphs 1 2 and 3 3 Ite...

Страница 76: ...eo will repair or replace the unit at no cost to the user After the first 3 years Tranzeo will further warranty the material and workmanship for an additional 2 years During the 4th and 5th years of t...

Страница 77: ...Customers in All Other Regions 13 All RMA items shipped to Tranzeo Wireless must be freight prepaid Tranzeo Wireless will prepay and bill the return freight and taxes CFR Cost and Freight via a servi...

Страница 78: ...ct is not received within 180 days the RMA will be cancelled c Tranzeo Wireless will carefully test and evaluate all returned products and will repair or replace defective products that are under warr...

Страница 79: ...hat arrive with charges owing m Be sure to include the password for each device Any device that arrives without a password may be subject to a 60 rebuilding charge per unit Depot Locations Note Pacifi...

Страница 80: ...f Tranzeo Wireless is NOT responsible for any damage to the products during transit by the shipping company g All claims for shipment errors must be made within 3 days after receipt of shipment Warra...

Страница 81: ...advocating for your claim If you choose to accept the shipment and sign for it have the shipper stay with you while you open and inspect the contents of the container for any additional damage that wa...

Страница 82: ...___ How would you rate our website Very Informative Generally good Quality varies Poor quality How would you rate our packaging Consistent high quality Generally good Quality varies shipment to shimen...

Страница 83: ...111 This document is intended for Public Distribution 19473 Fraser Way Pitt Meadows B C Canada V3Y 2V4 Appendix N N 1 TR SL2 Series Tranzeo Wireless Technologies Appendix N Notes...

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