NM2-FXS-2230-SFP-01 Install Guide
33730 Rev. C
Page
13
of
14
Record Device and System Information
After performing the troubleshooting steps, and before calling or emailing Technical Support, please record as much
information as possible in order to help the TN Tech Support Specialist. Record the following information:
1. Product ID: ___________________________ MAC Address: ____________________________________________
Serial #: _______________________________ Board Rev: _______________________________________________
LED status: ______________________________________________________________________________________
2. Record the System information: Check your computer documentation for support information.
PC make and model: ______________________________________________________________________________
Operating System: ________________________________________________________________________________
BIOS version: ____________________________________________________________________________________
Intel i210 Driver version: ___________________________________________________________________________
PC’s Icon Tray indication: _________________________________________________________
_________________
Connected Device(s): _____________________________________________________________________________
3. Provide your TN service contract number: ____________________________________________________________
4. Describe the failure: _____________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
5. Describe any action(s) already taken to resolve the problem: ____________________________________________
_______________________________________________________________________________________________
Contact Us
Technical Support: Technical support is available 24-hours a day
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Main Office
tel: +1.952.941.7600 | toll free: 1.800.526.9267 | fax: 952.941.2322
|
|
Address
Transition Networks
10900 Red Circle Drive
Minnetonka, MN 55343, U.S.A.
Web:
https://www.transition.com
Compliance Information
EN 55024: 2010. EN 55032: 2012/AC: 2013. AS/NZS CISPR 32: 2013. VCCI V-3/2015.04. ICES-003, Issue 6: 2016
FCC Part 15 Subpart B.