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RT-SVX38B-EN
Trouble Shooting
ReliaTel™ Control
The RTRM has the ability to provide the service personnel
with some unit diagnostics and system status information.
Before turning the main power disconnect switch “Off”,
follow the steps below to check the ReliaTel Refrigeration
Module (RTRM). All diagnostics & system status
information stored in the RTRM will be lost when the main
power is turned “Off”.
To prevent injury or death from electrocution, it is the
responsibility of the technician to recognize this hazard
and use extreme care when performing service
procedures with the electrical power energized.
1. Verify that the Liteport LED on the RTRM is burning
continuously. If the LED is lit, go to Step 3.
2. If the LED is not lit, verify that 24 VAC is presence
between J1-1 and J1-2. If 24 VAC is present, proceed to
Step 3. If 24 VAC is not present, check the unit main
power supply, check transformer (TNS1). Proceed to
Step 3 if necessary.
3. Utilizing “Method 1” or “Method 2” in the “System
Status Diagnostic” section, check the following:
System status
Heating status
Cooling status
If a System failure is indicated, proceed to Step 4. If no
failures are indicated, proceed to Step 5.
4. If a System failure is indicated, recheck Steps 1 and 2.
If the LED is not lit in Step 1, and 24 VAC is present in
Step 2, the RTRM has failed. Replace the RTRM.
5. If no failures are indicated, use one of theTEST mode
procedures described in the “Unit Start-Up” section to
start the unit.This procedure will allow you to check all
of the RTRM outputs, and all of the external controls
(relays, contactors, etc.) that the RTRM outputs
energize, for each respective mode. Proceed to Step 6.
6. Step the system through all of the available modes,
and verify operation of all outputs, controls, and
modes. If a problem in operation is noted in any mode,
you may leave the system in that mode for up to one
hour while troubleshooting. Refer to the sequence of
operations for each mode, to assist in verifying proper
operation. Make the necessary repairs and proceed to
Steps 7 and 8.
7.
If no abnormal operating conditions appear in the test
mode, exit the test mode by turning the power “Off” at
the main power disconnect switch.
8. Refer to the individual component test procedures if
other microelectronic components are suspect.
System Status Checkout
Procedure
“System Status” is checked by using one of the following
two methods:
Method 1
If the Zone Sensor Module (ZSM) is equipped with a
remote panel with LED status indication, you can check the
unit within the space. If the ZSM does not have LED’s, use
Method 2. BAYSENS110*, BAYSENS109*, BAYSENS119*,
BAYSENS023A all have the remote panel indication
feature. The LED descriptions are listed below.
LED 1 (System)
“On” during normal operation.
“Off” if a system failure occurs or the LED fails.
“Flashing” indicates test mode.
LED 2 (Heat)
“On” when the heat cycle is operating.
“Off” when the heat cycle terminates or the LED fails.
“Flashing” indicates a heating failure.
LED 3 (Cool)
“On” when the cooling cycle is operating.
“Off” when the cooling cycle terminates or the LED fails.
“Flashing” indicates a cooling failure.
LED 4 (Service)
“On” indicates a clogged filter.
“Off” during normal operation.
“Flashing” indicates an evaporator fan failure or
condensate overflow switch failure.
Below is the complete listing of failure indication causes.
System failure
Check the voltage between terminals 6 and 9 on J6, it
should read approximately 32 VDC. If no voltage is
present, a System failure has occurred. Refer to Step 4 in
the previous section for the recommended
troubleshooting procedure.
WARNING
Live Electrical Components!
During installation, testing, servicing and
troubleshooting of this product, it may be necessary to
work with live electrical components. Have a qualified
licensed electrician or other individual who has been
properly trained in handling live electrical components
perform these tasks. Failure to follow all electrical
safety precautions when exposed to live electrical
components could result in death or serious injury.
