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Contents
Warranty
Terms & Conditions
Ingersoll-Rand (hereinafter referred to as ‘the company’) warrants to the purchaser that this TRANE split air conditioner (“Product”) carries a
warranty for the period mentioned above, commencing from the date of purchase. The company will repair or replace free of charge any part or
parts of the Product, if the defect is due to the defective material or workmanship. Warranty involves repairing of defective product/parts and
does not entitle the purchaser for the replacement for a new product.
Preventive Maintenance:
Maintenance check up will be carried out times in a period of 1 months from the date of invoice on request from the customer and will
include:
General cleaning and brushing up of dirt and muck.
Cleaning of air filter.
Checking of electronic parts and its contacts.
Breakdown Complaints
Company will put in reasonable efforts to promptly attend to any breakdown complaint lodged by the customer at company’s
authorized sales and service dealer or branch office or at the centralized customer care centre.
Compressor Warranty Clause:
The 5 year compressor warranty will continue even after the expiry of 1 year period from the date of purchase. This warranty covers the
compressor only. Gas charging is included only when the compressor is defective & inoperative. During the additional warranty period it does
not cover parts or any part such as
Condenser Coil
Evaporator Coil
Capillary
Suction Line
Electronic Parts
Other terms
This warranty is confined to the first Purchaser of the Product only & is non transferable.
The warranty for both machine and compressor will terminate upon expiry of the warranty period irrespective of whether or not the
Product has been in use for any reason whatsoever.
The warranty for both Product and the compressor will automatically be terminated on the date of expiry of the warranty period. No
notice of expiry of warranty will be given at any time.
Compressor warranty will be applicable only if the Product is maintained by authorized dealers of the company.
For Products installed beyond the municipal limits of the jurisdiction of the authorized service centre/company’s service centre/
authorized dealer’s service centre, all expenses incurred in collection of the Product or part/s thereof from the company’s service
centre/authorized service centre/authorized dealer’s service centre, as well as expenses incurred in connection with deputing of service
personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. (together referred to as “Transportation and
Handling Expenses”) shall be borne by the Purchaser.
The company or the authorized sales and service dealer will advise the Purchaser whether to effect repairs/replacement at the site of
installation or at the company or authorized sales and service dealer’s premises and the decision of the representative shall be final.
The company reserves the right to replace the defective part with a substitute equivalent part without affecting the performance of
the Product.
In case of any transit damage, the Product shall be repaired by the concerned service centre on charges and warranty for the unexpired
period will continue.
In the event of repairs/replacement of any part/s of the Product, this warranty will thereafter continue and remain in force only for
the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or
otherwise shall not be excluded from the warranty period.
The warranty extended herein is in lieu of implied conditions and warrants under the law & is confined to the repair or replacement of
defective parts and does not cover any consequential or resulting liability, damage or loss arising from such defects. Also, the warranty in
no case shall extend to payment of any monetary consideration whatsoever or replacement or return of the Product as a whole.
The company’s obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim/s
if entertained by the company will be subject to the maximum retail price of the Product purchased or the purchase price, whichever
is lower.
Any change of Address of the purchaser will be intimated to the concerned service centre/dealer for continuation of warranty.
The company shall not be liable or deemed to be in default for any delay or failure in performance resulting directly or indirectly from
causes beyond its reasonable control including delay in repairing due to non-availability of any part/component, labour problem,
presence of any foreign object or living creature (e.g. Rat, lizard, Insects, Ants etc.) inside the unit, use of harmful chemicals, usage of unit
in an abnormally corrosive alkaline/acidic atmosphere, restrictions and regulations of the Govt., public movement, war and any other
unavoidable circumstances vis-a-vis the import of supplies and raw material or if the company is otherwise prevented from performing
its functions under this warranty.
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