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PTAC-SVX002A-EN

29

Troubleshooting

Issue

Possible Causes

Resolution

Unit does not
start.

Unit may have become unplugged.

Fuse may be blown.

Circuit breaker may be tripped.

Unit may be OFF or in wall thermostat
mode.

Unit may be in a protection or diagnostic
failure mode. (Refer to the section,
Intelligent Self-checking Control.)

Ensure that the plug is securely in the wall
receptacle.

Replace the fuse.

(a)

Turn ON the unit. The unit shows green
when ON and red when OFF. If the LED is
not lit, there may be a problem with power
or damage to the control.

Unit not cooling
or heating the
room.

Unit air discharge section is blocked.

Temperature setting is not high or low
enough. Setpoint limits may not allow the
unit to heat or cool the room to the desired
temperature.

Unit air filters are dirty.

Room is excessively hot or cold when unit
is started.

Vent door left open.

Unit may be in a protection of diagnostic
failure mode. (Refer to the section,
Intelligent Self-checking Control.)

Compressor is in time delay mode. There
is a protective time delay (approximately
3 seconds) on starting the compressor
after a power outage (or restarting after it
has been turned OFF) to prevent tripping
of the compressor overload.

Ensure that curtains, blinds, or furniture
are not restricting or blocking unit airflow.

Reset to a lower or higher temperature
setting.

Remove and clean filters.

Allow a sufficient amount of time for the
unit to heat or cool the room. Start
heating/cooling early before outdoor
temperatures, cooking heat, or
gatherings of people begin to make the
room uncomfortable.

Close the vent door.

Check the dip switch settings for the
desired comfort level.

Wait approximately three (3) minutes for
the compressor to start.

Unit display
shows strange
numbers/
characters.

The unit may be in a diagnostic condition.
(Refer to the section, Intelligent Self-
checking Control.)

The unit may be set for Celsius instead of
Fahrenheit.

Unit makes
noises.

Clicking, gurgling, and whooshing sounds
are normal during the operation of the
unit.

Water dripping
outside.

If a drain kit has not been installed,
condensation run-off during very hot and
humid weather is normal.

(b)

If a drain kit has been installed and is
connected to a drain system, check
gaskets and fitting around the drain for
leaks or clogs.

Water dripping
inside.

Wall sleeve is not installed level.

Wall sleeve must be installed level for
proper drainage of the condensation.
Check that the installation is level and
make any necessary adjustments.

Содержание ProSpace PTEF

Страница 1: ...es specific knowledge and training Improperly installed adjusted or altered equipment by an unqualified person could result in death or serious injury When working on the equipment observe all precaut...

Страница 2: ...rants that contain Chlorine Fluorine and Carbon CFCs and those containing Hydrogen Chlorine Fluorine and Carbon HCFCs Not all refrigerants containing these compounds have the same potential impact to...

Страница 3: ...l P PP PE E i in n a ac cc co or rd da an nc ce e w wi it th h O OS SH HA A N NF FP PA A 7 70 0E E o or r o ot th he er r c co ou un nt tr ry y s sp pe ec ci if fi ic c r re eq qu ui ir re em me en nt...

Страница 4: ...revise this publication at any time and to make changes to its content without obligation to notify any person of such revision or change Trademarks All trademarks referenced in this document are the...

Страница 5: ...11 All Units 11 Grounding 11 Voltage Supply 12 Cord Connected Units 12 Power Cord Protection 12 Installation 13 Trane Wall Sleeve and Grille 13 Considerations for Use of Existing Sleeves 13 Installing...

Страница 6: ...6 PTAC SVX002A EN Front Panel and Case 27 Outdoor Coil 27 Base Pan 27 Air Filter 27 Troubleshooting 29 T Ta ab bl le e o of f C Co on nt te en nt ts s...

Страница 7: ...oling with Electric Heat H Heat Pump with Electric Heat D Di ig gi it t 4 4 D De ev ve el lo op pm me en nt t S Se eq qu ue en nc ce e F D Di ig gi it t 5 5 t th hr ro ou ug gh h 7 7 S Si iz ze e a an...

Страница 8: ...or optimum quietness The indoor fan always runs at a minimum of 10 seconds before the compressor in order to reduce the sound of the compressor starting Random Compressor Restart The compressor is equ...

Страница 9: ...s the Dual 8 displays a ten digit the unit digit at first and then displays BLANK hundred digit Fan Configuration Optimization for Selected Application The unit can be optimized for selected applicat...

Страница 10: ...ed from a different location If the unit detects 24 Vac on this input it automatically turns itself OFF If no voltage is detected on the input the unit runs normally Wall Thermostat Control a wired wa...

Страница 11: ...erage requirements for example electric heater size The unit ships without a power cord N No ot te e Ensure the outlet matches the appropriate prong configuration on the plug It should be within reach...

Страница 12: ...e 09 12 and 15 Voltage 230 Vac 265 Vac Amps 15 20 30 15 20 30 Heater Size 2 5 kW 3 5 kW 5 0 kW 2 5 kW 3 5 kW 5 0 kW Plug Layout G G G G W G W G W NEMA Plug 6 15P 6 20P 6 30P 7 15P 7 20P 7 30P Cord PWR...

Страница 13: ...s c co ou ul ld d r re es su ul lt t i in n d de ea at th h o or r s se er ri io ou us s i in nj ju ur ry y W Wh he en n i it t i is s n ne ec ce es ss sa ar ry y t to o w wo or rk k w wi it th h l li...

Страница 14: ...lity for costs or damage due to defects in the sleeve or for improper installation Remove any existing foam baffles installed on competitor s outdoor grille General Electric Metal Wall Sleeve intercha...

Страница 15: ...ab bo ov ve e t th he e u un ni it t t to o p pr re ev ve en nt t t th he e s st tr ra ap ps s f fr ro om m c cr ru us sh hi in ng g t th he e u un ni it t c ca ab bi in ne et t o or r d da am ma ag g...

Страница 16: ...ts firmly against front of wall sleeve 5 Secure with four screws supplied through the unit flange holes 6 Re install front panel by first hooking tabs over top rail of unit and then pushing in on the...

Страница 17: ...Direction Only for Duct Installations 1 Remove front panel 2 Remove louver screws that hold the louver insert in place on the back side of the front panel 3 Turn louver insert and rotate it 180 4 Repl...

Страница 18: ...y Heating Electric Heat Only Heat Pump Down For only heat pump units 2 Wall Thermostat Enable A wired wall thermostat can be connected to the unit The dip switch must be adjusted accordingly in order...

Страница 19: ...simultaneously either the S Se et tp po oi in nt t or S Se et tp po oi in nt t buttons Choose from the following four 4 options F Fa ah hr re en nh he ei it t C Ce el ls si iu us s D Di is sp pl la ay...

Страница 20: ...nd E Em me er rg ge en nc cy y A Au ut to o C Co oo ol li in ng g R Re ej je ec ct te ed d displays as CD 7 When activating Auto Cooling Operation and room temperature reaches 85 F while the unit is i...

Страница 21: ...nd di iv vi id du ua al l w wh ho o h ha as s b be ee en n p pr ro op pe er rl ly y t tr ra ai in ne ed d i in n h ha an nd dl li in ng g l li iv ve e e el le ec ct tr ri ic ca al l c co om mp po on n...

Страница 22: ...ATUS LED indicator on main board 5 Reinstall terminal connector 6 Ensure that unit is configured for wall thermostat enable 7 Replace control panel label with control panel guard 8 Power up the unit G...

Страница 23: ...of diagnostic codes Table 5 Diagnostic Codes Diagnostic Code Code Description Explanation 1 Indoor air temp sensor open or short An 8 segment display Fl STATUS light flashes once an then OFF 3 seconds...

Страница 24: ...me er r P Pr re ev vi ie ew w f fu un nc ct ti io on n use this function to preview the remaining time of timer S Sl le ee ep p f fu un nc ct ti io on n can only be set only using the remote controll...

Страница 25: ...in size for each speed When initializing the fan the AUTO setting is default N No ot te e Only LOW Fan Mode can be selected in DRY mode Pressing this key can not adjust the fan speed but can send mess...

Страница 26: ...TC CH H O ON NS SW WI IT TC CH H O OF FF F states The unit show the LOCK icon when in LOCK Mode in which case the lock icon flashes three 3 times upon operation of any key The LOCK icon does not disp...

Страница 27: ...ned N No ot te e Never use a high pressure sprayer on the coil Base Pan Periodically check the base pan and clean if required Air Filter I Im mp po or rt ta an nt t Do not the operate unit without fil...

Страница 28: ...nt filter Clean outdoor orifice and fan Clean indoor coil Never use high pressure spray on coils Clean indoor fan wire screen and front panel Clean or install new indoor air inlet filter s Clean wall...

Страница 29: ...been turned OFF to prevent tripping of the compressor overload Ensure that curtains blinds or furniture are not restricting or blocking unit airflow Reset to a lower or higher temperature setting Remo...

Страница 30: ...ressor Restart whenever the unit is plugged in or the power has been restarted a random compressor restart occurs After a power outage the compressor restarts after approximately three 3 minutes Compr...

Страница 31: ...PTAC SVX002A EN 31 N No ot te es s...

Страница 32: ...folio of advanced controls and HVAC systems comprehensive building services and parts For more information visit www Trane com Trane has a policy of continuous product and product data improvements an...

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