Quick Start Guide
5
Thank you for purchasing your
Tramigo tracking device!
This guide will help you set up your T23 Fleet quickly and easily. If you
have any questions contact your dealer or send an email to
. On Skype search for
tramigosupport
to find
online support staff. Check
www.tramigo.com
for support updates and
new Tramigo accessories.
Installation Steps
1 -------------- 2 -------------- 3 -------------- 4
Plan Setup Connect Track
Quick Start Guide
Trouble Shooting
Problem 1: T23 Fleet is not responding.
Possible Causes: No power or unit is sleeping
Possible Solution: Check that the unit has power. The power light should be blinking every 5 seconds. Check that the battery is
installed correctly. If the battery is low then connect the unit to a power source. If the unit is sleeping it will wake and respond to your
SMS. Call the unit to see if you hear a ring tone see problem 3 if not see problem 2
.
Problem 2: Unit is not responding and the GSM light is red.
Possible Causes: T23 Fleet is unable to acquire a GSM signal at current location, SIM not properly inserted; no SIM installed on
the unit, SIM has PIN code set.
Possible Solution: Move the unit where there is a strong signal, Remove SIM and reinsert SIM to the unit, install a SIM to the unit,
remove the SIM PIN code.
Problem 3: Unit is not responding and the GSM light is flashing.
Possible causes: SIM is out of credits if pre-paid account, or there is a temporary network problem, or the phone number of the
user is incorrect.
Possible Solution: Check and make sure SIM has sufficient credits, wait for the network to recover, check the phone number of
the users.
Problem 4: Unit reports old position or No GPS lock and GPS light is blue.
Possible causes: T23 Fleet is upside down, has no clear view of the sky, nearby tress, houses or buildings obstructing satellite
signal, metallic tinting of the windshield.
Possible Solution: Move to a place where the T23 Fleet (light indicators facing up) has a clear view of the sky, ensure that
tinting is non-metallic. To test the tint, move the unit outside the vehicle and see if GPS light goes off within a minute.
Problem 5: Unit reports unknown location.
Possible causes: The T23 Fleet Location Directory has not been loaded.
Possible Solution: Contact your dealer or Tramigo support to obtain the Location Directory for your region.
T23 Fleet Indicators
Power – (Green) flashes every 5 seconds when ON, (Steady Green) when charging, (Orange) flashes every 5 seconds when battery
is too low, (Yellow) when charging and battery is still low, (OFF) when sleeping or when power is shut off
GSM – (OFF) means OK, (Steady RED) when no signal, (RED) flashes when there is a problem sending a SMS.
GPS – (OFF) means OK, (Blue) when no location can be determined.
T23 Fleet Sleep Mode
T23 Fleet has automated power management with 4 sleep modes to extend the battery life for portable users and prevent drain-
ing your car battery for installed users. When sleeping all the lights are turned off to save power.
Your T23 Fleet will sleep 1 hour after a trip or after 15 minutes of inactivity. T23 Fleet wakes up when a trip starts, or motion is
detected.
1st Sleep Mode – Shuts off GPS, wakes each hour for 10 min for 6 hours
2nd Sleep Mode – Also shuts off GSM so you have to wait for the unit to wake up to answer your SMS. Lasts for 5 days
3rd Sleep Mode – Wakes up every day for 10 minutes. Lasts until the battery power is very low.
4th Sleep Mode – Will only wake up when connected to power.
If you still have problems contact your dealer or email
for assistance.
Quick Start Guide
6
SPEED,x
Reports if car travels above x km/h. Range is 10-300.
Reports again after car has slowed 10km under
limit.
SPEED,OFF
turns off reporting
S,100 / S,OFF
Tramigo: Speed limit detected, moving, 0.22 km NE
of Bangkok City Hall, Phranakhon, Bangkok, TH,
SW with speed 115 km/h, 08:30 Nov 2
NAME,name
– Sets the name of your car (up to 15
characters). User must have OWNER authority
NAME, Calvin’s Car
ADDUSER,phone number,level
– Adds replaces an
entry in the user list. Level can be OWNER, FRIEND,
or GUEST
Owner can issue all commands, Guest only FIND
LISTUSER
Lists the last 4 digits of each user
LISTUSER,ALL
Lists the complete details of all users
DELUSER,X
Deletes a specific user
User must have OWNER authority.
AU,+5555555,OWNER
Adds the number with OWNER authority
LU
Tramigo: ListUser, 1-4556 2-5555, 22:58 Nov 21
LU,ALL
Tramigo: ListUser, #1 +5555555 Owner - reports:
Power - Trip, 22:58 Nov 21
DU,2
Deletes user number 2
ADDPLACE,place
– Adds your own location to the
Tramigo location directory. Tramigo will use the
coordinates of the location your vehicle is currently at.
Best to park your stop your vehicle first.
DELPLACE,place
Removes a location you have added or an pre-loaded
location. Place name must be an exact match.
AP,Office
Name can be up to 40 digits. Upper and lower case.
Letters and numbers only.
Now try a F command:
Tramigo: parked, at Office, 20:38 Nov 5
DP,Office
STATUS
– Reports the status of the unit and which
reports are turned on for you.
ST,X,Y,Z
will send a STATUS report every
X
minutes
or
Y
kilometer (on trip mode) and when parked will
send STATUS report every
Z
minutes.
ST
Tramigo: Status, GPS: 60%, GSM: 80%, battery:
100%, reports: Trip (15), Speed (100),
Zone (2.0, 14 33’31”N, 120 59’30”), 19:12 Nov 7
SETTINGS
– Reports the status of all reporting for
the unit and the number of user locations you have
added. For each report the user number is shown.
SETTINGS
Tramigo: Settings, Alarm:-, Find:-, Ignition:-,
Power:1, Trip:1/3/4, Speed:-, Zone:1/2, user loca-
tions:2, Metric:on, 14:51 Nov 7
SAFETY AND SECURITY REPORTING
SETUP AND MAINTENANCE
SMS Command
Example Command/Report
(Short form use)
PASSWORD,oldPassword,newPassword
– Changes
the password for your T23 Fleet. The password can
be 20 characters in length. Letters and numbers
only and is not case sensitive.
PASSWORD,0000,GAVIN123
Tramigo: Password, changed to GAVIN123, 11:33
Jan 22
F
irmware
ver
. 1.07
Personal Assistance
– Pressing the panic button
(triangle icon) for more than 2 seconds will send SOS
report to all users.
LISTEN,phoneNumber
– Your T23 Fleet will call you
up and allow you to listen to the area around the unit.
Requires optional T23 Fleet microphone accessory.
The phone number is optional and the T23 Fleet will
call this number instead of your mobile phone.
Tramigo: alarm detected, panic button activated,
parked, at Tramigo Office, Bel Air, Makati City,
PH, 14.55895, 121.01931, 03:05 Oct 30
123456789
Phone Calls
– Pressing the phone button for more than 2 seconds will call the 1st user in the speed dial list.
Pressing a second time will call the 2nd user up to 3 users. Use SD,1,phoneNumber to add a number to slot
1. SD command will list the users you have set. To answer incoming calls press the phone button. A hands
free kit is needed to use this feature.
