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PRODUCT CARE
1.
Periodically check the product to ensure all fasteners are tight and components are intact.
2.
Regular waxing is recommended to protect the finish of the product.
3.
Use ONLY Non-Abrasive automotive wax.
Use of any soap, polish or wax that contains an abrasive is detrimental and
Can scratch the finish leading to corrosion.
4.
Aluminum polish may be used to polish small scratches and scuffs for
Stainless Steel finish.
5.
Mild soap may be used to clean the product for both
Stainless Steel and Black finish.
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FAQ’s
1.
Hardware’s are not of correct size.
In GMC / Chevrolet truck model 2006 & up, customer needs to reuse the factory body bolts to install the bracket. If your vehicle is not GMC
/ Chevrolet 2006 & up, please ensure that holes are not partially covered with any plastic grommet or rust? If it is, please remove the
plastic grommet & rust from the thread holes & re-try the installation.
2.
Mounting Bracket are not getting Installed properly.
In some cases Illustration images shown in Installation manual may not be the exactly same as per actual vehicle images ,also if Driver /
Passenger side mounting brackets are very identical in the design, suggest referring Parts Identification guide to avoid fitment issue.
3.
Products are thumping / rattling after installation.
Please ensure that all required mounting brackets / hardware’s are installed & tighten correctly. Suggest using white lithium / regular grease
between the metal to metal contact surfaces.
4.
Side Bar is not aligning with vehicle / Step Pads are not aligning with vehicle doors.
Side bar may be interchanged or mounting brackets are not installed at the correct position in the vehicle. Please refer Parts identification
guide.
5.
Missing / Excess Hardware.
Recheck hardware count as per the part list.
6.
Product not installing properly.
Ensure make model year, cab length and bed size of your vehicle is listed in the application. All installation steps are followed correctly.
Keystone Automotive Operations Inc. (KAO) warrants this product to be free of defects in material and workmanship at the time of
purchase by the original retail consumer. KAO disclaims any other warranties, express or implied, including the warranty of fitness
for a particular purpose or an intended use. If the product is found to be defective, KAO may replace or repair the product at our
option, when the product is returned prepaid, with proof of purchase. Alteration to, improper installation, or misuse of this product
voids the warranty. KAO’s liability is limited to repair or replacement of products found to be defective, and specifically excludes
liability for any incidental or consequential loss or damage.
