
TracPhone V3-IP User’s Guide
83
Troubleshooting
8. Troubleshooting
This section identifies some basic problems along with their possible
causes and solutions. It also explains what the error messages, status
messages, and LED conditions indicate, how to view and export the
system logs, and how to get technical support.
Contents
Initial Steps for Any Problem ........................................... 85
Troubleshooting a Voice Problem.................................... 87
Troubleshooting a Data Problem ..................................... 89
Error Messages ............................................................... 91
Status Information........................................................... 94
LED Indicators ............................................................... 104
System Logs .................................................................. 106
Equipment ID Numbers.................................................. 108
Software Versions ......................................................... 109
Technical Support.......................................................... 110