
TracPhone V3-IP User’s Guide
20
Getting Started
Viewing the Help (User Documentation)
The system’s Help is available on the Support page of the TracPhone
V3-IP web interface. Two options are offered: Condensed and
Extended. Refer to either of these resources for answers to your
operation, configuration, or troubleshooting questions.
NOTE: The Help is compatible with the following web browsers: Internet
Explorer, Mozilla Firefox, Google Chrome, and Apple Safari. If you are using
Internet Explorer version 10, you will first need to adjust the width of the
Help’s navigation pane to view topics due to a known software issue.
Condensed Help
• Resides on the ICM locally
• Text-only format
Extended Help
• Resides on the KVH website (airtime charges may apply)
• Media-rich format, complete with images and tutorials
To access either of these resources from the ICM, follow these steps:
1.
At the TracPhone V3-IP web interface, click the
Support
tab.
2.
On the
Help
menu, click the desired option.
Figure 2-4 Help Options
Important!
You might need to clear your web browser’s cache in order to view
the latest version of the Help. See
“Clearing the Cache of Your Web
for details.