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If Something Goes Wrong
If you need further assistance
The “USB Wakeup function” does not work.
❖
When the “USB Sleep and Charge function” is set to Enabled
the “USB Wakeup function” does not work for ports that
support the “USB Sleep and Charge function.” In that case, use
a USB port that does not have the “USB Sleep and Charge
function”-compatible icon (
), if you have a non-Sleep and
Charge USB port available or disable the “USB Sleep and
Charge function.” For more information, see
.
The eSATA device is not recognized from Sleep or
Hibernation mode.
A connected eSATA device may not be recognized if it is connected
to the computer’s eSATA/USB combo port (available on certain
models) while the computer is in Sleep or Hibernation mode. If this
occurs, disconnect the eSATA device and then reconnect the device
while the computer is turned on.
Before connecting the eSATA device to your computer and external
power source, read the documentation that came with the device and
follow the manufacturer’s instructions.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
Since some problems may be related to the operating system or the
application you are using, it is important to investigate all sources.
❖
Review the troubleshooting information in your operating
system documentation.
❖
If the problem occurs while you are running an application,
consult the application’s documentation for troubleshooting
suggestions. Contact the software company’s technical support
group for their assistance.
❖
Consult the dealer from whom you purchased your computer
and/or application. Your dealer is your best source for current
information.
For the detailed specifications for your computer, visit
.
NOTE