Troubleshooting
21
Troubleshooting
Check the following troubleshooting items before contacting Technical Support.
Adapter Installation Problems
If your laptop cannot find the Wireless PC Card or the driver software does not install
correctly, check the following:
•
Make sure the adapter is securely seated in the PCMCIA slot. Check for any hardware
problems, such as physical damage to the card’s connector.
•
Try the card in another PCMCIA slot. If this also fails, test your laptop with another
wireless card that is known to operate correctly.
•
Make sure your laptop is using the latest BIOS.
•
If there are other network adapters in the notebook, they may be causing conflict.
Remove all other network adapters from the laptop and test the
EPSON
Wireless PC
Card separately.
•
Check for a defective notebook or PCMCIA connection by trying the adapter in another
notebook that is known to operate correctly.
If it still does not work, take out the wireless adapter, delete the driver and utility from
your system. Then go to Control Panel and delete the adapter from your network
configuration menu. Restart your notebook and reinstall the Wireless PC Card and the
driver and utility software.
BENQ.book Page 21 Friday, July 4, 2003 7:49 PM
