Toshiba STRATA CIX IP Attendant Console, Руководство пользователя

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Call Processing
Contacts Tab
Strata CIX IP Attendant Console 11/07
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Contacts Tab
This tab provides the complete contact listing for one individual on the screen. The
only item that can be changed from any Attendant position is the Notes field.
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To view contacts, click the Contacts Tab, use the arrow buttons to move from
contact to contact.
Note
The fields Status, Name, Job title, Department and e-mail are usually edited by
the Administrator.
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To dial using contact information
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To dial an alternate number from the user directory, right click on an entry in the
BLF/DSS or right click in the Directory tab. The CIX IP Attendant Console
displays the Contacts tab for that entry.
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To dial a phone number in the Contacts tab, double click on the phone number or
select the phone number and press
Release/Transfer
(Enter) on the keyboard.
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To add a note
1. Click in the Notes box, type a note.
2. Click the Modify Notes button. The first few words of the note appear in the
Directory tab view as calls are dialed or transferred, or if the associated user’s
name is highlighted in the directory. This is useful for noting when users are on
vacation or out of the office. (See
“Call Monitor View” on page 6 .)
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Arrows to page through users
Click tab to view Contacts
Click in this box
to type notes.