If Something Goes Wrong
Internet problems
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client computer to work with the Magnia SG20. Insert the Magnia SG20 Setup CD and
see
Connecting the first client computer using the seven LAN ports
The client computer displays a message indicating that it cannot reconnect to the Magnia
SG20 or the server is unavailable.
The Magnia SG20 may be turned off. It must be turned on before you turn on a client
computer.
I get a message about a missing shortcut.
You may have received this message, “The drive or network connection that the shortcut
‘netconnectwizard.lnk’ refers to is unavailable. Make sure that the disk is properly
inserted or the network resource is available, and then try again.”
The client computer could not connect properly to the server. Run the Magnia SG20
Setup CD again.
I can’t find my files that I placed on the Magnia SG20.
The files are in a private folder, and you cannot view it from your current logged in
account. Log out and log back in with the proper login account name.
Internet problems
I can’t connect to America Online (AOL).
Because of the proprietary nature of America Online’s authentication and
communications, AOL is not supported as an ISP.
If you wish to connect to AOL, you can do so by establishing another ISP connection to
the Internet. Once connected to the Internet, you can use AOL’s software.
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the Internet. They include:
connection speed, time of day (when everyone else is surfing, your access can be slow)
and popularity of the site. If accessing a particular site is very slow, try later.
My browser can’t find the URL address I typed in.
Make sure you separated the domain names of the address with the forward slash (/).
Check the spelling of each name and the syntax of the address carefully. A single
incorrect letter, missed period (“dot”) or other mistake makes it impossible for your
browser to locate the site.
My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you bookmarked yesterday may not
be available today or its server may be down for temporary repair. Try again later.